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Mobile phones

Help and advice on how to get the most from your mobile phone.

Nuisance calls and messages

If you’re fed up receiving these calls and messages there is something you can do about it. Check out the Ofcom guide for help and advice.

Clear call rates for everyone

Charges for calls to the thousands of numbers that start 084, 087, 09 or 118 will become clearer from this summer. Find out more.

Landline or broadband problems

Information on how to complain if you’re waiting for a new line or a fault to be repaired.

Pay as you go mobile - use it or lose it

Did you know that if you don’t use your PAYG phone at least once every 6 months, when you do go to use it you could be left without a signal.

Consumers

Help and advice with your communication services

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Licensing

Why and when you need a licence and how to get one

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Stakeholders

Consultations, policies, data and research

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Media & Analysts

News releases and briefings for the media and the City

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Stay up to date

  • Broadcast Bulletin

    The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.

  • Competition Bulletin

    The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.

  • Media Literacy

    Information and educational resources on Ofcom's promotion of Media Literacy.

  • The Communications Market Report

    Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
    View our reports

  • The Consumer Experience

    Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
    View our reports

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