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  • Call costs guide
  • Practical tips for improving your broadband speed
  • Using your mobile abroad
  • Checklist for new phone or broadband contract
  • Mail scam warning

Call costs guide

If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you.

Practical tips for improving your broadband speed

There are a number of factors which can affect the speed of your broadband connection. The following tips could help bring your connection back up to speed.

Using your mobile abroad

Heading abroad this half term? No one wants to return from a relaxing holiday abroad to find a sky-high mobile phone bill waiting at home.

Checklist for new phone or broadband contract

If you’re thinking of signing up to a new mobile phone, home phone or broadband deal, there are a few things you might want to consider first.

Mail scam warning

Some 16% of scams last year were via letter or fax, with the elderly and vulnerable often targeted. Find out more about mail scams and how to spot them

Consumers

Help and advice with your communication services

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  • FAQs

Licensing

Why and when you need a licence and how to get one

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  • Online licensing system
  • Pay your invoices online

Stakeholders

Consultations, policies, data and research

  • The Communications Market Report 2014
  • Consultations
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  • Broadcasting
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Media & Analysts

News releases and briefings for the media and the City

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Stay up to date

  • Broadcast Bulletin

    The Broadcast Bulletin reports on the outcome of investigations into alleged breaches of the Ofcom codes which broadcasting licensees are required to comply.

  • Competition Bulletin

    The Competition and Consumer Enforcement Bulletin is where Ofcom publishes information about our investigations into breaches of regulatory rules under the Communications Act, consumer protection legislation, disputes between communications providers and competition law.

  • Media Literacy

    Information and educational resources on Ofcom's promotion of Media Literacy.

  • The Communications Market Report

    Ofcom's annual statistical survey of developments in the communications sector; also quarterly updates setting out the latest public facts and figures.
    View our reports

  • The Consumer Experience

    Ofcom’s annual reports into the consumer experience of the fixed and mobile, internet and digital broadcasting markets.
    View our reports

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