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09|03|2010
Parts of west and central Wales will complete the switchover from analogue to digital TV during the early hours of tomorrow (Wednesday, 10 March).
The switchover process began last month when analogue BBC Two was turned off at the Blaenplwyf transmitter group, while some new digital channels also became available.
The Blaenplwyf transmitter group serves a number of areas including Aberystwyth and Machynlleth.
Tags: Digital switchover, Digital TV
08|03|2010
Every time we receive a complaint from a viewer or listener, we assess it against the Broadcasting Code. The code sets standards for television and radio shows and broadcasters have to follow these rules. If we find a programme has broken those rules, then it will be found in breach of that code.
Tags: Broadcasting, Complaints, Radio, TV
05|03|2010
Would you like to help take part in Ofcom’s pioneering broadband speed research?
Volunteers are needed for the project which last year provided consumers with the first real picture of UK internet speeds.
Our research programme – which has so far involved over 60 million separate service performance tests in over 1600 homes – is now being extended for the next two years.
Broadband speeds
»04|03|2010
The internet and email have made it much easier to keep in touch with family and friends wherever they are in the world.
But despite our increased reliance on modern communications, there may be still times when we’d like to call overseas.
Our international dialling code checker (pdf) will let you know the country code for everywhere from Australia to Zambia.
International Codes
»View all guides and demos by date | title
22|10|2009
Each year Ofcom deals with thousands of complaints from viewers and listeners. But what happens next?Broadcasting complaints
»Tags: Broadcasting, Complaints, Radio, TV
08|12|2009
UK consumers could make considerable savings by taking some or all of their phone, pay TV and broadband services from the same provider, Ofcom research has found.Tags: Consumer, Digital TV, Mobile, Phone
27|10|2009
If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.Tags: Advice, BT, Consumer, Landline, Numbering, Phone
29|07|2009
Customer service is one of the most complained about issues and Ofcom is keen to monitor consumer experience.Customer service
»Tags: ADR, Advice, Complaints, Customer service
View all videos by date | title
01|01|2010
Many of us will have found a brand new smart phone, laptop or digital radio at the bottom of our stocking this Christmas.Tags: Consumer, Digital TV, Mobile, Phone
18|11|2009
Millions of us now regularly shop online.Tags: Broadband, Consumer, Internet, Online safety
12|11|2009
As phone customers we now enjoy more choice of provider than ever before.Tags: Complaints, Consumer, Landline, Mis-selling, Phone, Slamming, Telecoms
23|10|2009
You've been telling us that silent calls are one of the problems you get most annoyed about.Tags: Complaints, Silent calls
Ofcom is the communications regulator. We regulate TV and radio, fixed line telecoms and mobiles, plus the airwaves over which wireless devices operate.
Read more about Ofcom »
View all tools by date | title
01|12|2009
Lookup companies and see which ADR scheme they belong to.Tags: ADR
22|09|2009
Use our telephone number area code tool to lookup areas and codes...Tags: Landline, Numbering, Phone, Telecoms
27|08|2009
Enter your postcode to view each provider's coverage limits
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