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Switch onto mobile savings

11|03|2010

Mob guide headlineConsumers could make significant savings by switching to mobile deals better suited to their needs, new figures show today.

There are millions of phone deals available so it can be very confusing working out which offers you the best value for money.

But a new guide published by Ofcom, Consumer Focus and the Communications Consumer Panel is designed to help consumers get the most from their mobile deal and save on their bills.


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Mobile phone guide

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What is spectrum?

10|03|2010

park lane headlineImagine if 10 acres of Mayfair were suddenly to be available for redevelopment.

You can bet we'd all be talking about it as prime real estate - it's highly-valued, high-profile and can be used in many different ways.

But that is what has happened to the UK's radio spectrum - the airwaves on which all wireless communications rely. Without it, planes couldn't fly safely, the emergency services wouldn't be able to operate and we wouldn't have television, radio, mobile phones, or sat-nav.


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What is spectrum?

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Audience complaints

10|03|2010

Digital_headlineViewers and listeners in the UK have long enjoyed a rich heritage of broadcasting and quality programming. But sometimes you may see something on TV - or hear a programme on radio - which you find offensive or think is harmful.


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West Wales switchover

10|03|2010

Aber_headlineParts of west and central Wales will today (Wednesday, 10 March) complete the switchover from analogue to digital TV.

The switchover process began last month when analogue BBC Two was turned off at the Blaenplwyf transmitter group, while some new digital channels also became available.

The Blaenplwyf transmitter group serves a number of areas including Aberystwyth and Machynlleth.


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Guides and demos

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Complaints

Telecoms complaints

15|07|2009

We're spending a record amount of time surfing the net and speaking on our mobile and landline phones, but who do you complain to when something goes wrong?
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How to complain about a TV or Radio Programme

22|10|2009

Each year Ofcom deals with thousands of complaints from viewers and listeners. But what happens next?
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Broadcasting complaints

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Bundling and switching

08|12|2009

UK consumers could make considerable savings by taking some or all of their phone, pay TV and broadband services from the same provider, Ofcom research has found.
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Call costs guide

27|10|2009

If you’re confused by call charges or don’t know your 03 from your 0845 numbers, then we have the perfect guide for you. It tells you about some of the common numbers in use today, what they are used for and how much it costs to call them from a BT landline.
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Videos

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A guide to telecoms complaints

16|10|2009

Ofcom has published a video guide on how to complain if you have a problem with your communications provider.
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Telecoms complaints

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Phone mis-selling – a video guide

12|11|2009

As phone customers we now enjoy more choice of provider than ever before.
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Price comparison sites

09|07|2009

People are increasingly starting to give up their landline and rely on their mobiles, new Ofcom research reveals today.
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Protect your children in a digital world

27|08|2009

Multi-channel TV and the internet mean we now have more information and entertainment at our fingertips than ever before.
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