Making enforcement more targeted and effective

Last updated: end August 07

Project	Description	Director	Outputs [+ = new, Δ = changed]
Consumer economics	Assessment of theoretical developments	Peter Culham	Other external Q3
Consumer Complaints	Ensuring consumers can effectively exercise their rights to complain and seek redress, and use alternative dispute resolution services where needed	Susanne Lace	Consultation Q3 [+]
Investigations Programme	Enforce regulations designed to protect consumers against mis-selling and other harmful conduct.	David Stewart	ongoing
Illegal broadcasting	Consider the options for dealing with illegal broadcasting, including spectrum enforcement and licensing options.	Peter Davies	Consultation published Q1
			Statement Q3
Reviewing our approach to enforcement	We will review our approach to enforcement to examine how we can make improvements.	Dougal Scott	ongoing
Ofcom Television PRS Inquiry	Ofcom Television PRS Inquiry	Chris Banatvala	Report published Q2 [+]
Ex post competition investigations	Investigate allegations of anti-competitive behaviour and take enforcement action where appropriate.	David Stewart	ongoing
Premium rate services (PRS) – review of scope	Carry out a review of PRS regulation, taking into account technological advances and the development of new services.	Claudio Pollack	Consultation Q3