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The Webmaster can help when you encounter a fault on the website. For all other issues, we strongly advise you to contact the relevant person or team at Ofcom. The following are the best ways to contact Ofcom with your query.

Reporting technical errors

Contact the Webmaster if you encounter any technical issue that has prevented you from viewing a page or document, including any of the following:

• links that you have followed but lead to a ‘Page not Found’ error;
• documents you have downloaded but appear corrupt;
• documents or web pages that your browsing software cannot access;
• web pages which appear full of error messages;
• anything other technical issue;

Reporting factual or editorial errors

The Webmaster cannot assist with factual or editorial issues. Contact information.requests@ofcom.org.uk with factual or editorial errors.

Sending us general feedback

We actively welcome your comments and feedback. Send your comments or feedback to the Webmaster.

Requesting information

The Webmaster cannot assist with information requests. Contact information.requests@ofcom.org.uk with your information requests.

Requesting help other than website help

For help and advice or to find information for consumers, viewers and listeners, go to the Help and Advice section.

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