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• Companies with approved Code of Practice
• Migrations Authorisation Code (MAC) Broadband Migrations Process
• The Mobile Industry Good Practice Guide for Service Delivery for Disabled and Elderly Customers in the UK [pdf]
  The Mobile Industry Good Practice Guide for Service Delivery for Disabled and Elderly Customers in the UK has been developed and adopted by O2, Orange, T-Mobile, Virgin Mobile, Vodafone and 3 to whom queries about its application may be made. The Guide is hosted on the Ofcom website to promote informed citizen-consumers.
• Sales and marketing code of practice for fixed lines telephone services [pdf]
  Key elements to be included within sales and marketing code of practice. (26|05|05)

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