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• Own-initiative enforcement programme to give effect to General Condition 4 (Emergency Call Numbers)
• Own-initiative investigation into Telephonics Integrated Telephony Limited about sales and marketing and the use of information obtained during the transfer process
  CW/00998/09/08
• Own-initiative investigation: Monitoring and enforcement of rules preventing annoyance caused to consumers by silent and abandoned calls
  CW/00905/06/06
• Second own-initiative enforcement programme: compliance with General Condition 14.2 (“GC 14.2”)
  CW/00980/03/08
• Own-initiative enforcement programme into VoIP providers’ compliance with General Condition 4 (Emergency Call Numbers)
  CW/00996/08/08
• Disputes from THUS, Cable & Wireless, Global Crossing, Verizon and Virgin Media against BT about the level of charges for partial private circuits
  CW/00992/06/08
• Own-initiative investigation: Monitoring and enforcement of mis-selling and conduct relating to the transfer of customers between communications providers
  CW/00960/05/07
• Own-initiative investigation against THUS plc about compliance with General Condition 4 (Emergency Call Numbers)
  CW/00994/07/09
• Own-initiative enforcement programme to give effect to General Condition 22 (Service Migrations)
  CW/00946/02/07
• Complaint from Thus Plc and Gamma Telecom Limited against BT about alleged margin squeeze in wholesale call pricing
  CW/00988/06/08
• Own-initiative investigation into Axis Telecom Limited - adherence with its Code of Practice for sales and marketing and conduct relating to the transfer of customers between communications providers.
  CW/00987/06/08
• The terms on which Thomson obtains data from BT's Operator Services Information System (OSIS) database
  CW/00874/11/05
• Investigation into Phones 4U Group Limited regarding allegations of misconduct in the retail selling and marketing of telecommunications goods and services
  CW/00985/04/08
• Disputes from Hutchison 3G UK Limited against O2, Orange, T-Mobile and Vodafone about mobile call termination rates where calls are routed to a ported number
  CW/00983/03/08
• Dispute between BT and various providers about 0870 termination rates
  CW/00963/07/07
• Freeserve.com plc - BT's residential broadband pricing
  CW/00613/04/03

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