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Home > Start > Problems with your mobile phone > Phone bill, tariff and contract issues > Phone bill is wrong / overcharging
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Problems with your mobile phone -
Phone bill, tariff and contract issues
Please tell us what has happened so far:
- Nothing yet - looking for advice
- Unable to speak to mobile phone company
- Spoken to mobile phone company
- Submitted formal complaint to mobile phone company
- Tried to submit complaint to Alternative Dispute Resolution (ADR) scheme - no ADR scheme
- Submitted complaint to ADR scheme
- Submitted complaint to ADR scheme - unhappy with outcome
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