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• BT [pdf]
• Citizens Advice Bureau [pdf]
• Communications and Internet Services Adjudication Scheme [pdf]
• Consumer Panel Response [pdf]
• Federation of Communication Services [pdf]
• James Webb [pdf]
• National Consumer Council [pdf]
• ntl [pdf]
• O2 [pdf]
• Orange [pdf]
• Scottish and Southern Energy [pdf]
• T-Mobile (UK) Ltd [pdf]
• Telewest [pdf]
• The Telecommunications Ombudsman Service Limited [pdf]
• Vodafone [pdf]
• Vonage Limited [pdf]

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