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Home > Begin > Landline Phones > Public payphones > If your local public payphone is under threat of removal
Ofcom's advice on your next step
Landline Phones -
If you need advice about public payphones and calls from public payphones
Some phone boxes are expensive to run and very rarely used. When removing the last phone box from a particular location, BT and KCOM must consult with the district council or unitary authority or equivalent local body. The local bodies will usually consult locally before making its decision and can veto the proposal.
If your local phonebox is under threat of removal and you are opposed to the removal, write to your local council.
More details are set out in Ofcom guidance http://www.ofcom.org.uk/consult/condocs/uso/uso_statement/uso_plain_english/
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