Ofcom's advice on your next step

Mobile Phones -
Cost of using your mobile abroad (international roaming)

Thanks to the new European regulation, in future no one will be charged more than 38 pence per minute to make a call and no more than 19 pence per minute to receive a call anywhere in Europe.

Providers will introduce a new 'Eurotariff' at different times over the summer, and will offer varying rates - although none will exceed the maximum permitted under the Euro tariff (38ppm for calls made and 19ppm for calls received). Some providers have already introduced a Euro tariff while some will take a little longer. The table below explains when customers on some of the main providers will have access to the new tariff.

Before travelling abroad, you should first check with your operator to see if they have a deal that suits you better than its default roaming tariff.

The European Commission’s website, europa.eu.int/information_society/activities/roaming/index_en.htm also provides consumer information on European roaming charges.

Back to previous page