Problem

Mobile Phones -
Advice about how to choose a mobile phone service

A wide choice of mobile services is obviously good for the consumer. But, the process of selecting the right service can be complicated.

In addition to the five mobile network operating companies (Vodafone, O2, Orange, T-Mobile and 3), there are many other companies providing services.

There are different types of service contract you can opt for; pre-pay services or contract services. There is a wide array of different pricing options and add–on services to choose from as well. Plus there are many different makes, models and types of mobile handsets to choose from.

These pages aim to help you understand all the factors you need to consider when choosing a mobile phone service.

• Guide to mobile companies and services in the UK
• What’s the difference between pre-pay and line rental contracts?
• How to choose a handset
• Cost of calls from mobile phones
• Which service is best for me?
• Where can I get a new mobile phone and service from?