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Cookies Policy

What is a cookie?

A cookie is small data file that is downloaded from a website on to your computer or mobile phone.

It helps that website remember how you use the site but it doesn’t contain any personal information and cannot be used to identify who you are.

The purpose of cookies is to make it easier and quicker for you to use the site.

For example, if you have to sign in to use a service, a cookie will remember that you have already signed in so that you don’t have to enter your username and password on every single page you visit.

Cookies can also measure how many people are visiting a website – and how they’re using it. This information can then help improve the overall experience for users.

On this site you will experience first party cookies set by Ofcom websites only.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, this online guide contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

First party cookies

Like many websites, Ofcom uses ‘session-based’ cookies to ensure your visit to this site runs as smoothly as possible.

These cookies remember the selections or preferences that you’ve already made when looking at information or using a service, and are also used to help our servers cope with changes in traffic to the site.

These cookies are set by Ofcom’s website and expire when you exit the site.

Ofcom website: Site wide including subsites

Purpose: Session management. These are “session-based” cookies used in order to ensure the smooth running of users’ sessions. This classification includes cookies used to support server load balancing

Benefit: To remember your selections or preferences that you’ve already made when looking at information or using a service.

Name Typical content Intrusiveness level Expires
ofclb Randomly generated number Exempt from changes to the privacy regulations When user exits browser
stakeholders Randomly generated number Exempt from changes to the privacy regulations When user exits browser
consumers Randomly generated number Exempt from changes to the privacy regulations When user exits browser

Ofcom website: Ofcom Online Licensing Services [https://services.ofcom.org.uk] | OPIR [https://secure.ofcom.org.uk/opir]

Purpose: Session management. These are “session-based” cookies used in order to ensure the smooth running of users’ sessions. This classification includes cookies used to support server load balancing

Benefit: To remember your selections or preferences that you’ve already made when looking at information or using a service

Name Typical content Intrusiveness level Expires
JSESSIONID Randomly generated number Exempt from changes to the privacy regulations When user exits browser

Ofcom website: SPECTRAsc [https://secure.ofcom.org.uk/SPECTRAsc]

Purpose: Session management. These are “session-based” cookies used in order to ensure the smooth running of users’ sessions. This classification includes cookies used to support server load balancing

Benefit: To remember your selections or preferences that you’ve already made when looking at information or using a service.

Name Typical content Intrusiveness level Expires
JSESSIONID previous clearance name
location
contact
satelitte name
antenna height
antenna gain
antenna diameter
antenna name
start timestamp
end timestamp
location address/description
number of carriers
frequency band
frequencies
Minimally intrusive When user exits browser

Ofcom website: Site wide including subsites

Purpose: We use Google Analytics to see how people use the Ofcom site. It helps us to see how many people visit, which pages they view and how they navigate through the site. We can then use this information to make improvements to the site.

Benefit: To see how people use the Ofcom site, we measure numbers and volumes of visitors.

Name Typical content Intrusiveness level Expires
_utma Randomly generated number Minimally intrusive 2 years
_utmb Randomly generated number Minimally intrusive 30 minutes
_utmc Randomly generated number Minimally intrusive When user exits browser
_utmz Randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) Minimally intrusive 6 months

The Ofcom ‘Ask a Question’ service www.ask.ofcom.org.uk, also uses session based cookies to help the service run smoothly. These expire once you exit the site.

Purpose: Session management. These are “session-based” cookies used in order to ensure the smooth running of users’ sessions. This classification includes cookies used to support server load balancing

Benefit: To remember your selections or preferences that you’ve already made when looking at information or using a service.

Name Typical content Intrusiveness level Expires
metafaqSessionID Randomly generated number Exempt from changes to the privacy regulations When user exits browser

Third party cookies

The third party provider of our email Updates service stores data, including personal data outside the EU/UK and uses cookies to monitor when you open emails. Knowing which Updates you read and when you read them will help us improve our service.

Contact Ofcom

Ofcom
Riverside House
2a Southwark Bridge Road
London SE1 9HA

If you want advice from Ofcom please visit our advice pages or call us on 0300 123 3333 or 020 7981 3040.
We are open Monday to Friday from 9.00am to 5.00pm.

Annual Report 2012 – 13

Download our latest annual report:

Annual Report 2012-13