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30|07|08

Ofcom fines the BBC for unfair conduct of viewer and listener competitions

Ofcom has today fined the BBC a total of £400,000 for breaches of Ofcom’s Broadcasting Code (“the Code”) relating to unfair conduct of viewer and listener competitions. This fine is the highest financial penalty to be imposed by Ofcom against the BBC.

Specifically, Ofcom has found the BBC in breach of Rule 2.11 of the Code (“Competitions should be conducted fairly...") for faking winners and misleading its audience in the following programmes:

Television

Radio

Ofcom considered that these breaches of the Code were very serious. In each of these cases the BBC deceived its audience by faking winners of competitions and deliberately conducting competitions unfairly.

The investigations found that in some cases, the production team had taken pre-mediated decisions to broadcast competitions and encourage listeners to enter in the full knowledge that the audience stood no chance of winning. In other cases, programmes faced with technical problems, made up the names of winners.

Overall, Ofcom found that the BBC failed to have adequate management oversight of its compliance and training procedures to ensure that the audience was not misled.

Although viewers and listeners paid the cost of their calls to take part in these competitions the BBC did not receive any money from the entries.

The full Adjudications are available on the Ofcom website - see Related Items.


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