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Home > Media and Analysts > Speeches and Presentations > 2005 > Jan > 25|01|05
25|01|05
Maintain and strengthen PSB - looking ahead to Phase 3
Ed Richards, Senior Partner, Strategy & Market Developments, Ofcom
Speech to the Oxford Media Convention, 20/1/05
My main focus today will be on the issues that have kept us busy on Phase 3 of the PSB (Public Service Broadcasting) Review.
What I would like to do is cover three broad areas:
- I want to look at the situation in which we find ourselves at the start of 2005, highlighting some of the key trends and changes that need to inform our thinking in Ofcom and beyond.
- I want to set out what we have aimed to achieve in the PSB Review and how Phase 3, the final stage, fits into that.
- And finally, I would like to address some of the key issues that we have been debating internally - and with many of you here today - as we move to the culmination of the review.
2005 AND BEYOND
Let me start with some brief reflections - the good thing about turning up at events like this in January is that everyone tries to make predictions for the year and beyond. We have had predictions this morning about:
- PVRs (Personal Video Recorders) and advertising;
- how we will or will not regulate the internet;
- which year - if ever - DSO (Digital Switch Over) will take place
However, as they say, prediction is very difficult, especially if it is about the future. If you look back at the last 12 months you realise why. Who would have predicted a year ago that:
- Gavyn Davies and Greg Dyke would leave the BBC;
- Mark Thompson would be back at the BBC as Director General;
- an ex-Unilever man and a City analyst-turned-restaurateur would help C4 rediscover public service broadcasting?
KEY EVENTS OF 2005 AND THE NEXT FIVE YEARS
Enjoyable as they may be, making predictions is a dangerous game. It is much more useful to try to understand the key underlying changes that are influencing the landscape in which our review is set.
For me the overriding features are those of uncertainty and instability and of change and opportunity. Change and opportunity, perhaps, on more fronts and in more respects than we have yet realised or at least yet embraced.
- We have to start with the continuing explosive growth of digital TV. By the end of the third quarter 2004, it was in 56 per cent of households and had increased 8 per cent in the twelve months since we started the PSB Review. Unconfirmed data suggests sales have soared during the Christmas period.
- The continuing rise of multi-channel TV with digital channels now regularly accounts for a larger share of the total TV audience than any of the five main channels. The now well established trend of rising pay TV revenues has seen subscription revenue outstripping NAR for the first time in history in 2003.
- A more porous market, with 162 new licences to broadcast TV services issued by Ofcom in the first nine months of 2004.
- The even more dramatic growth of broadband. There were more than five million broadband connections in the UK by the end of September, an increase of 100 per cent over the preceding 12 months.
- Services or plans for IPTV, video-on-demand or network PVR (Personal Video Recorders) services from BT, ntl, Homechoice, AOL, Wanadoo, Freeview and Sky. A hugely diverse set of players scrapping to shape the future of TV and content more generally.
- In the UK we are actually behind the curve in some respects, with many countries in Europe already seeing rapid expansion of broadband-based services.
- Imagenio (owned by Telefonica) in Spain offers a service with TV and radio channels: Hollywood films on demand and Spanish football on PPV (Pay Per View), all available over broadband. French service providers include Free, with a 29 Euros per month 6 Mbps service, offering over 100 TV channels, while in Italy an estimated 35 per cent of Fastweb’s 500,000 subscribers take the TV component of its voice, internet and pay TV triple play.
- In the US, it is now clear that the major telcos are investing huge sums to create IP (Internet Protocol) TV platforms, provoked into action not least by the massive sums invested by Comcast and other cable companies.
- Verizon is undertaking $1bn of investment in a network offering speeds in excess of 30 Mbps over which it hopes to bring digital TV, videoconferencing and VoD (Video on Demand) to 1m US homes this year. It plans to spend $20-30bn to reach a further 35m customers over the next 15 years. Separately, SBC is reported to have stunned the investor community with the flexibility and scope of its new set-top box - a proposition that US observers believe will for the first time show that the telecoms world has something which could shape the future of television rather than the other way around.
- In the UK, radio is at the cutting edge of convergence, with listening via the TV set, the Internet and mobile phones rising at rapid levels, while the cost of DAB (Digital Audio Broadcasting) radios has plummeted to below £50.
- The games industry now talks of outstripping traditional entertainment companies and stealing their revenue. Online content may not yet constitute the same level of original spend, but it is a wellspring of innovation. New media technology edges ever closer to the mainstream of television with open access EPGs (Electronic Programme Guides) now integrating well established internet search engine capability.
- Amidst competition for rights, for audience and for advertising - merger and acquisition has returned to our shores: the first big consolidation in radio, with rumours of more on the way; today, the Granada and Carlton merger seems like a distant age ago; the idea of C4 and Five as corporate paramours now seems like a curious hallucination…
It is not that change of this kind is new, nor do many of these developments take place overnight; they do not necessarily create cliff edges or justify the kind of revolutionary zeal demanded by some of the convergence utopians - but they do infuse our times with uncertainty and instability, with change but also opportunity.
We have tried to imbue our work with a clear understanding of these and other developments, while retaining a calm sense of proportion and a realism about how fast and how extensively they will effect the communications world and PSB in particular.
2 WHAT WE HAVE AIMED TO ACHIEVE IN THE PSB REVIEW
In such an environment it is right to ask the underlying questions and in that spirit I want to turn to what we have tried to achieve in the PSB Review.
At the start of the review I addressed the Royal Television Society in December 2003. I set out six key themes for the Review. I want to use these as a way of illustrating how I think some of our work and our findings have begun to address the underlying questions.
First, the challenge of definition – where in the past we have relied upon a vague idea of trusting simply what people or institutions did, rather than an agreed set of aims.
We have addressed this head on, proposing a move towards a clear framework based on the purposes and characteristics of public service broadcasting - moving away from defining PSB simply by the institutions that provided it. It is a framework that has been broadly adopted in the BBC document “Building Public Value” and, with some sensible revisions, broadly welcomed and accepted throughout the industry.
Secondly, we have reasserted the case for public service broadcasting based on a view of market failure or social values, depending on your perspective, but principally rooted in our common interests as citizens. We have set out why we believe that this is an enduring rationale, one which will be credible now and beyond switchover. Again, while there are different emphases - sometimes resembling a theological debate among economists - the broad thrust of the argument seems to be made and, bar some notable dissenters, broadly accepted.
My second theme was the challenge of funding. Here, building on the underlying case in principle for PSB, we wanted to tackle the question of whether or not TV remained special enough to continue to justify the kind of expenditure that the UK has historically chosen. We asked whether or not the public supported the level of funding that we as a country invest in PSB.
On the basis of an analysis of the economic case and based on research conducted across the country and indeed cross country comparison, we have made an argument that the overall level of PSB funding should be maintained roughly at current levels. We have argued that if you accept this viewpoint then new forms of explicit funding will be needed to replace the implicit funding that will drain out of the system over the next few years.
However, we also observed that PSB needs to continue to achieve reach and impact to justify this expenditure. In addition how, contrary to what some might have expected, a strong market failure argument rooted in our interests as citizens runs entirely counter to the suggestion that PSB should be confined to the margins of television or of society. Instead it needs to remain at the heart of our society, valued by many and relevant to all.
Of course, this is something that will need to be reviewed in the future as the market develops, for as we have also argued there is already a significant level of commercial provision which contributes to meeting the purposes of PSB.
Third, the challenge of delivery which concerns the institutions or organisations through which we seek to deliver public service broadcasting. If we value competition between institutions, how will we maintain that competition in the future?
We have argued that institutions are a key part of delivering PSB and that institutional value is important. That is one reason why we rejected the arts-council-of-the-air model.
In addition to recognising the value within the ethos and the tacit knowledge of existing broadcasters, we have also sought to create scope to build new institutional value as a means of refreshing and invigorating the framework for delivering PSB in the future. This thinking is one important dimension of our proposal for a new Public Service Publisher (PSP).
The PSP plays an important but by no means exclusive role in the fourth challenge: that of creativity and innovation.
We have argued that we need a better functioning market, with more opportunity to innovate – this is one reason why we have promoted broadband and why we support a move to a fully digital world. It is why we have made clear that we will review the production sector to ensure that creativity and innovation has the chance to flourish from this absolutely critical primary source.
But our main role here is to ensure that we have an open, diverse and plural system, through a range of different measures including remits, quotas, regulation and scope for new entry and so on. Programme makers, content creators, commissioners and broadcasters will do the rest.
It is that open, diverse and plural system which we seek to maintain and secure for the digital age through the full range of proposals that we make.
I also highlighted the challenge of transition, from an analogue/digital mix to an all digital world.
We have tried to advance this debate by describing the end of the analogue model of PSB and its consequences. In phase 3 we will lay out our final proposals for the transition to a post switchover world for key broadcasters and how we propose an evolution during the course of that transition to a new system for PSB in the digital age.
My final challenge was that of accountability and how we should define an effective model of accountability, regulation and governance in the 21st century.
We have hitherto held a self denying ordinance on this issue, regarding the principal issues of debate as a matter for Parliament, which indeed they are and they remain.
However many people have observed to us that our review will be incomplete in the absence of a coherent view of accountability, regulation and governance for the digital age; a coherent view of how the mix of implicit and explicit funding, regulatory levers and organisational incentives can be overseen sensibly and effectively to maximise the public interest. I want to return to this issue in a few moments since in our final document we will offer a few thoughts on this topic.
In summary, our case is that:
- There is an enduring rationale for PSB today and we believe well into the digital age.
- That this justification will in the longer term rest increasingly on our interests as citizens, as the television market increasingly reflects the attributes of a more conventional market.
- That PSB if it is to be successful and justified, continues to need to achieve reach and impact
- But that it needs to stay close to its core purposes and characteristics, and also be willing to make an assessment of performances against those objectives.
- That the BBC should remain the cornerstone of PSB: strong, independent and effective.
- That ITV1 should remain a free–to-air PSB on the basis of an economically sustainable deal and increasingly focused over time on its core strengths. (In original production, news regional news, drama and so on.)
- Channel 4 - should remain publicly owned and a core contributor to the PSB mix.
- The role of Five would evolve to be a primarily market-led public service broadcaster.
- And the need in our view for a response - if we are to maintain and strengthen PSB for the digital age – to the inexorable erosion of the historic analogue model of implicit funding for PSB in this country. A response to the risk inherent within this change to the diversity and strength of PSB in the UK.
WHAT ARE THE KEY ISSUES TO RESOLVE IN PHASE 3
There are, of course, some key issues which remain to be determined. And that brings us to some of the tough nuts that we need to crack in the Phase 3 report and beyond; so let me turn to them directly.
The tough nuts seem to me to include:
- The way forward in the nations and regions
- The future of Channel 4
- The PSP
- The overall system that we are pitching for - our vision of PSB in a digital age
- The critical issues of governance and accountability.
Clearly, I cannot tell you exactly where we are going to come out on all of these issues, but what I would like to do is to give you some idea of how we have begun to weigh up the balance of argument.
Nations and Regions
Let me start with the Nations and Regions. You will remember that we proposed in Phase 2 that ITV1’s obligation in the English regions to show non-news regional programming should be reduced. We proposed a 1½ hour reduction in non news regional programming for England outside of peak. This is programming with the highest opportunity cost for ITV and at the same time among the least valued by viewers themselves.
Now there are a series of important questions and challenges that our consultation has raised:
- One argument is that viewers would value the non-news programming far more if only ITV would invest in it.
- A second is that we are going too fast and the proposals create difficult transitional challenges for producers in the regions, particularly for the independent sector.
The balance of the evidence suggests the second argument is a stronger one than the first. It may well be the case that if ITV were to quadruple the spend per hour on non-news, regional programming then viewers’ appreciation would rise in turn. However that is not going to happen and we cannot make it. The argument is a triumph of hope over reality.
Personally, I do not think these proposals should be seen in isolation. We have also proposed to increase ITV1’s regional production quota to ensure that at least 50 per cent of all network production is sourced from outside London.
And we are also seeking ways to ensure a wider dispersal of that network production across the Nations and Regions of the UK .
Channel 4
The long-term future of Channel 4 has, of course, now become a significant area for debate - and an area in which we have been in a healthy dialogue with Channel 4.
There is no doubt that there are difficult questions to be addressed - about whether Channel 4 is likely to need public support and, if so, what form such support might take. Is it indirect support, direct support, is it needed in the short term or the long term – is it temporary or permanent?
Whether C4 needs such support is a matter of technical analysis and then judgement. In the short term we need a dispassionate appraisal of the economics and a calm assessment of the scope for support based around the current model. This might include a range of issues that can in many ways be seen in their own right but which may have an influence on the overall position one way or another.
In the longer term, it is no secret that we set out ourselves in Phase 2 an analysis of the potential threat to the Channel 4 model as the historic system of cross-subsidy within the schedule is undermined by commercial pressures. That was our analysis and remains our analysis.
But equally, there are good reasons for being cautious about diving into a mixed-funding model for Channel 4:
- there are significant competition and state aids issues;
- it could raise the need for new and comparatively intrusive oversight of C4;
- it risks undermining C4’s culture of commercial self-reliance;
- it tends to be more difficult to take risks when in receipt of public money - yet these are at the heart of what we want C4 to do sometimes.
I will not be the only one who noticed one senior politician recently comment that the BBC should not be showing Jerry Springer the Opera because it was an inappropriate use of public money - it would be fine, he said, for C4 to have shown it.
With these observations on the table, let us be very clear there are no grumbles within Ofcom about the lead shown by Andy Duncan on the future of Channel 4. There are, rightly, questions for debate about the response - but Andy's ambition is one we welcome.
The PSP
Having analysed the gradual decline in the historic analogue model, we proposed one possible response.
In addition to the existing broadcasters, our Phase 2 report reached the view that we should consider a new provider of public service content for the digital age: a Public Service Publisher, or PSP.
Almost all of the responses to our consultation said that the idea of a PSP was a bold and imaginative response to the problem of declining funding available for public service broadcasting and the inexorable changes taking place within the system.
Our PSP seminar attracted well over 200 people when we had expected around 60 or so, in fact we ran out of seats. We were delighted that the seminar and our hypothetical tender process generated some tremendously creative and intriguing ideas.
The core questions in moving the debate forward are those of allocation, distribution, remit and funding.
- On allocation of public money, we remain deeply sceptical of the Arts Council of the Air and would favour long term arrangements which permit a competition for ideas, but also the scope to build new institutional value.
- The overwhelming response has been that whatever the PSP is, it must be something beyond a conventional television broadcaster.
- With regard to remit, let us be clear, there is more than one option - as the tender process illustrated….This is, of course, at the heart of the debate: what might the focal point, the central purpose of PSP be? What remit would most enhance the diversity and strength of PSB as we move into a post switchover world?
- Funding, as we have noted is a matter for government. But, I am happy to discuss it later in the session.
The PSP would not only ensure that we maintained and strengthened PSB by virtue of its own contribution, it would inject fresh creative energy into the PSB system and improve it in the same way that all major new entrants into broadcasting - ITV, Channel 4, Sky - have done in the past.
On the specifics, the Phase 3 report will address some of the questions that I have described: the alternative remits. What sort of content it might distribute and how a PSP might actually be created.
The overall PSB system
Finally, I want to return to the overall system, since that is what we keep trying to keep our eye on amidst so many specific issues.
Our overall vision envisages a plurality of institutions, competing for quality and by doing so contributing to PSB purposes in the digital age.
- The BBC at the core of PSB.
- Channel 4 secure to play its role.
- The PSP as a new institution with a fresh remit and perspective.
- ITV and Five continuing to contribute to PSB purposes in a way that is more aligned with their commercial strengths.
- And many commercial services also meeting public purposes.
There is one further important argument here. A number of respondents argued that commercial, multi-channel broadcasters deliver content that makes a significant contribution to PSB purposes. That is an important point and one which we accept fully.
I want to highlight in the first instance that we must ensure that regulation and policy does not harm the incentives of such broadcasters to continue to make this contribution.
But it also raises a fascinating question about the scope for increasing the number of recognised PSB services. We need to think carefully about the criteria we might apply and the privileges which any newly designated PSB channels would have access to. We will be addressing this issue.
Governance and accountability
Finally, I want to touch upon the issue of governance regulation and accountability: we stated in Phase 2 that there is a need to clarify the separate roles of governance and regulation of the BBC. It has been suggested to us more than once that there is a significant omission in our overall view of the PSB system -- unless we provide a comprehensive account of governance, regulation and accountability. Therefore, this is something we have been thinking hard about in Phase 3.
In our view the critical issue here is to be clear about the different functions: cross industry regulation, internal organisational governance and the accountability and oversight of direct public funding. Clarify these different functions; be clear about where responsibility lies and that will represent a significant advance on the current position. We will explain our thinking in the forthcoming document. As I said – no predictions or promises at this stage, however late in the day.
Implementation and follow through issues
Let me wrap up by reminding you that our PSB review findings fit into a broader scheme. Today we have launched our Annual Plan for 2005/6 (you can find it on our website). This sets out a variety of issues which we will pursue during the rest of this year.
In due course, a thorough look at the production sector.
- A programme of work looking at competition in the broadcasting sector.
- DSO including coverage and roll out planning.
- Finalising the broadcasting codes.
- Spectrum issues - including considering the options for the spectrum released by DSO.
This is by no means an exhaustive list, but that alone will keep us very busy.
CONCLUSIONS AND THE FUTURE
So the pursuit of enlightenment continues. PSB nirvana awaits - but probably not in this particular lifetime.
And it is I think important to say that what we have tried to do with the review is not to answer every question imaginable, nor to resolve every issue. This would be not a Herculean task, but an impossible one.
But with the completion of phase 3 what do we hope that we have achieved? Well, what we set out to do really:
- offer a clear and persuasive analysis of the erosion and end of the traditional analogue broadcasting model;
- devise and consult on a new and broadly accepted framework of purposes for what PSB is actually there to achieve;
- layout a set of proposals for the transition from an analogue commercial PSB model to a post switchover digital world;
- describe the key elements of new PSB system with plurality of provision and competition for quality, at its heart;
- identify the attributes of a coherent framework for governance, regulation and oversight of direct public funding to support that new system and to create confidence among the wider public.
Some may argue that we have made proposals that are inadequately supportive of PSB, that we should be doing more to protect or impose additional obligations on existing organisations. Or, that we are overstating the challenge of the move to digital and that the old system remains robust to all intents and purposes.
Others may argue that we have too much PSB already and that we should have argued for a decline in PSB’s role and that we should have launched a swingeing attack on the scale and scope of the BBC.
You will all have your own views.
Nonetheless, I hope that this - the first of our five-yearly reviews of PSB - will be recognised as a rigorous, detailed and constructive piece of work.
I hope that it will be recognised that our recommendations have been rooted in clear argument and in research and evidence.
I hope that it will be regarded as constituting an open, an engaging and a broad dialogue.
And I hope that our work has helped to spark a real debate --one which will continue this afternoon and for many months to come.
There may or may not be a crisis, but if we want to avoid a crisis perhaps we should start acting as if there will be one.
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