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How the accounts process works

The licence fee is calculated using the Fees Regulations in place at the time of an application or at the renewal date.

Renewal reminders are sent out six weeks before the licence renewal date, a renewal reminder is generated for each licence (excluding direct debit customers) for which the requested amount has not been received.

Means of payment

The following are methods of payment that Ofcom accepts;

• Bankers Draft
• Direct Debit
• Cheque
• BACS/ CHAPS transfer
• *Credit/ Debit Card

* Currently this facility is only available to customers by them filling in a credit card form on the renewal notice or application form and sending by post to Ofcom. There is a limit of £1000 for all credit/debit card payments.

Cheques must be made payable to “Ofcom”. Ofcom collects direct debits on the renewal date or on the last working day of the month, if the renewal date falls on a weekend or public holiday.

As of 1/04/07 it will be Ofcom's policy not to accept payment by cash of postal order. Payment however will still be accepted by direct debit, BACS, credit /debit card or cheque. This is in accordance with the proposal in the consultation document - reference 6.16. The link to the consultation is:-
http://www.ofcom.org.uk/consult/condoncs/pricing06/pricing06.pdf

Normally the full fee must be paid before the due date. However Ofcom recently implemented a new facility for payment of large sums by instalment.

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