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Home > Research and Market Data > Telecoms research > Telecoms research archive > Other residential research

Other Residential Research

Mobile phone number portability and SIM unlocking research - Mystery shopping project - published August 2003

Customer satisfaction with Oftel's complaint handling - Wave 3, April 2003 - 19 June 2003

Telecoms usage related to ethnicity – Qualitative research, March 2003 – published 23 April 2003

Impact of Oftel consumer guides, October 2002 – January 2003 – published 23 April 2003, Further research on accessing the Internet at home - published 27 October 2003

Consumers' use of public payphones, October 2002 - published 27 January 2003