Please use this form to log your concern with Oftel

Please use this form to log your concern with Oftel

You have reached this form from an Oftel FAQ which details our advice on a particular issue.

There is nothing substantive we can add concerning this issue should you contact us, but if you wish we can log your concern. This will then form part of the trend analysis work that Oftel carries out from complaints it receives. If you wish to log you concern please fill in the details below.

Once you submit the form a web page will appear acknowledging receipt. Other than this we will not be contacting you again about this issue.

What type of customer are you?
Residential
Business (over 50 staff)
Business (under 50 staff)

Your title: (Mr, Mrs, Ms etc)
Your name:

Your postal address:

Your email:

Your daytime contact phone number:

The type of service is your complaint or enquiry is about:
Fixed line -your telephone company provides service direct to you down its cable (like BT or a cable company)

Mobile (contract) - your service is with a mobile telephone and you have a contract

Mobile (pre pay) - your service is with a mobile telephone and you pre pay with vouchers etc

Indirect Access - you pay line rental to your fixed line company, but make calls indirectly with another company by using an access code or smart box

Carrier Pre-selection - you pay line rental to your fixed line company, but make calls indirectly with another company without using an access code or smart box

Wholesale Line Rental - your service is supplied by your fixed line company, but you are billed for line rental and calls by another company

Other

Name of company your complaint is about:

What is the phone number that your complaint relates to?

Enter details of your complaint or enquiry below: