Oftel'S Management Plan for 1996/97 and Beyond May 1996

CONTENTS

Foreword

1. Introduction

2. Oftel's Goal and Objectives Table of Oftel's work programme by objective

3. The Wider Context

4. Promoting Network Competition

5. Promoting Services Competition

6. Securing Licence Enforcement and Fair Trading

7. Securing a Fair Distribution of Benefits to Customers

8. Protecting Consumer Interests

9. Internal Projects and Services

10. Performance Measures

11. Resources

Annex A: Oftel's Organisational Structure

Glossary