ITC Annual Report

2000 Report

Commercial Television in the UK: an overview

A dynamic and competitive market

The ITC seeks to increase competition, quality and choice across commercial television in the UK.

With internet penetration in the UK at 33 per cent, mobile phone users numbering close to 60 per cent of the population and digital television taken by over 30 per cent of households, new media is providing new choices for consumers and new challenges for the providers of television services. Last year also saw the first steps in the roll-out of broadband wire-based services, and by September 2000 BT’s DSL (Digital Subscriber Line) had upgraded 619 exchanges, amounting to approximately seven million households and over one million businesses. Cable telephony is now available to almost 13m UK homes. Access to regional and local services has also been enhanced. Since 1997 a total of 16 local licences have been awarded to allow television broadcasting at a local level, and eight stations are now on air.

Access to digital television grows

BSkyB, the satellite service provider, has achieved the largest take-up of digital pay-television, with 4.6million subscribers in December 2000. With broadband cable infrastructure now covering over 50 per cent of the UK population, 0.9million homes have taken up these services. ONdigital reported digital subscription levels of around 1m by end 2000, with an all-multiplex coverage of 61 per cent of households.

From a standing start in October 2000, the penetration of digital television had reached 6.5million UK homes by December 2000. This is a remarkable achievement on the part of the digital service providers and, as can be seen in Figure 9, represents a faster rate of growth than previous home technologies at such an early stage.

fig 9
Growth of Home Technologies

New services account for much of the growth in output.

Hours of television output by multichannel providers have increased exponentially over time (Figure 10), with the move to 24-hour television and entry of new digital channels accounting for much of this growth. An increasing number of niche service providers are recognising viable opportunities to reach new markets through television, and the rapid growth in the UK’s digital subscriber base has unlocked these opportunities.

Disney UK has, for example, launched the Playhouse and Toon Disney channels designed to appeal to specific segments of the children’s market with content derived from its main channel, Channel 4 launched E4, and a number of channels of particular appeal to ethnic minorities, such as Anjuman, Gurjari and Lashkara, have been made available in the UK during the year. The level of multichannel take-up and a breakdown of digital versus analogue homes by platform is illustrated in Figure 11 showing aggregate subscriber levels of pay TV at 9.6m by the end of 2000, with 70 per cent of those homes taking digital services.


fig 10
Television Output (Hours)
The growth of Television Output: Hours of Television broadcast per year 1995 – 2000

fig 11
Multichannel Subscriber Numbers
(as at end December 2000)

Industry revenues are showing strong growth.

In nominal revenue terms, the total size of the industry has grown by 72 per cent between 1995 and 2000 (Figures 12a & 12b), with a growing proportion of total revenue accounted for by subscription income (Figure 13). Advertising revenue in 2000 maintained a healthy rate of growth for the first three quarters, but showed signs of a slow down in the fourth quarter and, while the share received by multichannel television services has risen, traditional commercial free-to-air broadcasters (Channels 3, 4, S4C & 5) continue to receive the majority of this revenue (Figure 14).


fig 12a
UK Television Revenue, 1995 and 2000

fig 12b
Sources of UK Television Revenue, 2000

fig 13
Sources of UK Television Revenue Over Time

fig 14
Distribution of Advertising Revenue 1995-2000

Viewing behaviour shifts, though UK viewers do not watch more television.

Figure 15 sets out the average amount of time people spend watching television channels. Total viewing hours has remained fairly constant over the years ranging between 3.5 to almost 4 hours per day, despite the dramatic increase in output illustrated in Figure 9. But at the same time, audience share has shifted across channels, with ITV losing audience share, Channel 4 holding steady while significant increases are seen in viewing of Channel 5 and multichannel television.

Figure 15
Audience Viewing
Audience viewing to selected television channels amongst the general
population (in decimal hours)

Year Total TV BBC 1 BBC 2 ITV C4 C5 SKY 1 UK Gold Other
1994 3.60 1.17 0.38 1.42 0.39 - 0.03 0.02 0.19
1995 3.60 1.16 0.40 1.34 0.39 - 0.03 0.02 0.26
1996 3.60 1.17 0.42 1.26 0.39 - 0.04 0.02 0.30
1997 3.59 1.11 0.42 1.18 0.38 0.08 0.04 0.02 0.36
1998 3.61 1.07 0.41 1.14 0.37 0.16 0.05 0.02 0.39
1999 3.65 1.04 0.39 1.14 0.38 0.20 0.05 0.03 0.43
2000 3.68 1.00 0.40 1.08 0.39 0.21 0.05 0.03 0.51
Note that Sky 1 and UK Gold have low averages among the population as a whole because the
majority of households do not receive them. Source: BARB

Programme Production

Buoyant revenues have been translated into increased investment in programming.

Investment in programmes ranged between £6.5 billion and £7.0 billion in 2000, with the BBC, ITV and BSkyB leading investment. On the main terrestrial channels, budgets rose by 7.5 per cent, suggesting that increased competition for revenues has not reduced programming investment.


Fig 16
Sources of Commissioning
Source of Terrestrial Network
First-Run Productions 2000

Note:This figure is incorrect in the printed version of the Annual Report. The data has been corrected for the web version.

In terms of programme commissions, ITC statistics show number of original productions and commissions by the analogue terrestrial broadcasters (excluding BBC and S4C) is shared primarily between independents (42 per cent) and broadcasters (47 per cent) (Figure 16) over 2000. If anything, in-house productions have stabilised as some broadcasters pursue a more vertically integrated strategy to their operations.

New channels have expanded range, but still rely significantly on acquired programming in particular genre

Figure 17 sets out the hours of programming by genre for multichannel television by category for the year 2000 (i.e. excluding the public service broadcasters). From Figure 18 the most marked rise in broadcast hours in the year 2000 is seen to be in films, documentaries and children’s programming, with light entertainment, sport, drama and hobbies also showing rises. Underlying such changes in the children’s sector for example, are new entrants like Disney Playhouse and Boomerang that have featured animation programming and children’s cartoons.

Fig 17
Hours of Transmissions in 2000
(multichannel homes only)

Genre Total
Films 90,656
Sport 35,235
Documentaries 67,499
Children's 43,700
Light Entertainment 36,104
Drama 25,598
Music 14,047
News 16,999
Current Affairs 2,933
Art 2,498
Religion 424
Hobbies 20,372
Grand Total 356,063
Source: BARB. Includes analogue and digital channels

fig 18
Output Hours by Programme strand

New partnerships

Alliances across national boundaries and between old and new technology providers have been a feature of the industry over the course of the year. Pearson and CLT-Ufa announced a merger in April 2000 bringing together the broadcasting interests of three of Europe’s largest media companies (Bertelsmann, Audofina and Pearson). In the world’s largest merger, the tie up between America Online, with its substantial presence on the internet, and Time Warner, the entertainment and media group, created a single company worth approximately $105bn at the time of the merger, while ITV underwent further consolidation with the merger between Granada Media and United News & Media. In February 2000, three media companies moved to increase their stakes in Channel 5. CLT-Ufa, the pan-European broadcaster, United News & Media and Pearson, the media group, together paid £277m (Euro 172m) to increase their shares of Channel 5 as Warburg Pincus, the financial investor, sold out of the channel. In the independent sector there was further activity as Carlton bought independent production companies Action Time and Planet 24; Ginger was sold to SMG, while Pearson bought Talkback and Regent.

Broadcasters and other Retailers

Content remains vital

Competition for rights has seen the broadcasters contesting evermore strongly for sports rights, with Pay-Per-View rights increasingly available particularly in the film industry. ITV won the rights to Premier League highlights from 2001/2002 for £183m, while stakeholdings in clubs have also been acquired. Granada Media now has interests in Arsenal and Liverpool football clubs for example.

As well as successfully winning back the right to broadcast 66 Premier League matches a year (£1.1bn), BSkyB holds minority stakes in Manchester United, Sunderland, Leeds United, Chelsea and Manchester City, with ntl entering into media deals with Newcastle United, Middlesbrough, Leicester City, Aston Villa, Celtic and Rangers. Film studios have also been willing to lease film rights to Pay-Per-View service providers, opening opportunities for many of the xDSL services such as Homechoice, VideoNet and Yes Television to provide films to order through the enhanced infrastructure offered by this technology.

Viewers and Consumers

The cost of digital television falls to under £7 per month

With the price of multichannel television ranging from approximately £7 to £42 per month, and retailers providing a range of packages and tiers of programming, in addition to Pay-Per-View services, the viewer has seen a marked change from the analogue multichannel environment of a single basic package and only four premium channels from which to choose (See Figure 19).

Fig 19
Cost of Digital Television
Annual Cost of Digital Television (£)
Provider Connection Fee Basic Package Basic with Movies Basic with Sport Basic with Both Full Range
NTL 40 120 324 360 396 468
ONDigital Free 84 264 264 324 396
Sky Digital 40 84 324 324 384 384
Telewest 20 108 288 288 348 504
Source: Which? Magazine, published by the Consumers' Association, December 2000

Creating new opportunities

Faced with an ever increasing range of services, audience shares are becoming increasingly fragmented, while usage of the television has now been extended to Pay-Per-View, shopping and informational services. Figure 20 demonstrates a substantial shift in viewing patterns by children, towards multichannel television. This trend is confirmed by ITC research (Figure 21), which suggests interest in acquiring pay television is markedly higher in homes with children, where the proportion of respondents registering interest is more than double those in homes without children. A difference in attitude towards pay television by age is also evident, as set out in Figure 22, showing the low level of interest in people aged over 55.

fig 20
Share of Viewing by Children

Fig 21
Consumer Attitudes
Interest in Acquiring Pay-Television (Children defined as age 15 and under)

  Children
in Household(%)
No Children
in Household(%)
Very Interested 10 6
Slightly Interested 29 12
Don't Know 7 3
Not That Interested 25 29
Not At All Interested 30 50


fig 22
Interest in Acquiring Pay Television

Importance of free-to-air television still a viewer priority

Nonetheless, in 2000, the ten most watched programmes were still broadcast either by ITV or BBC1, with average viewing of these programmes ranging between 111/2 m and 14m viewers. As shown in Figure 23, ITV’s peak-time viewing share has been less affected by audience fragmentation.


fig 23
ITV Performance Over Time
ITV share by daypart

Future developments and opportunities

Digital switchover

Progress towards the switchover target of 99.4 per cent of the population is promising so far. Growth in digital television has been driven by subsidised reception equipment, underpinned by successful marketing campaigns and the strong appeal of content offerings. Joint ventures between strong players in their respective markets such as OPEN (BSkyB and BT) and Vizzavi (Vivendi and Vodafone) for example, and the improved utilisation of existing capacity on platforms (such as email and internet access by ONdigital) are increasing the range of applications available to consumers through the use of digital technology.

Opportunities for consumers to utilise broadband digital services are also becoming available through traditional telephony infrastructures. If take-up through these means approaches the speed of digital television take-up, the achievement of information society objectives is a realisable target in the near future.

Going forward, much will depend on persuading the ‘unconverted’ of the benefits of digital. Part of the answer will be new investment in the programming from the existing public service broadcasters, and from the stronger cable and satellite channels, backed by the promotional power that would be provided by a concerted effort across all broadcasters.

Access

Unlike telecommunications and the internet, digital television has developed as a series of discrete networks/ service packages, with no interconnection, few common standards and with de facto monopoly control over Electronic Programme Guides and interactive applications resting with each network operator. Television is relatively cheap and ubiquitous and is likely to become an important means of access, not just to programmes but to the internet and a wide range of customised interactive services. This reinforces the importance of regulatory provisions which both give consumers genuine choice over the services they can receive and service providers access to the consumer.

New forms of electronic media and communications

Complementing traditional broadcasting distribution, new services are increasingly available on a ‘pull’ basis, where the consumer is able to ‘schedule’ his or her own viewing. New personal video recorder technologies are further adding to the range of choice and degree of control.

Against this background, the extent to which consumers will change their viewing habits, assume greater control over their own viewing and the price they are willing to pay for such services poses huge challenges for potential providers of these services, as well as for regulators. The ITC will work to ensure that our actions encourage growth and innovation, and, at the same time, promote the public interest and protect consumers.

Upholding Standards    Public Accountability