Codes & Guidance Notes

Code of Conduct on Electronic Programme Guides

Following on from an earlier consultation exercise, the ITC published its Code of Conduct on Electronic Programme Guides (EPGs). In the digital age, the ability to access potentially many hundreds of competing TV channels means that viewers are likely to make extensive use of EPGs. In essence, an EPG is a gateway to a variety of services, including programme listings.

The Code requires that EPG providers must ensure that terms of access to EPGs and agreements with broadcasters for provision of EPG services are fair, reasonable and non-discriminatory. The Code stressed the need for viewers to have easy access to free-to- air services, particularly those with public service obligations. The ITC has established a joint working group with the Office of Telecommunications (OFTEL) to ensure that there is consistent regulation in the areas for which OFTEL also has responsibility.

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