Complaints Reports

Programme Complaints & Interventions Report

These reports are case summaries of complaints which appeared to raise issues of substance in relation to the interpretation of the ITC Programme Code. Summary statistics of non-substantive complaints can be found in the full reports which are obtainable from the ITC.

Showing Complaints & Interventions Report for DIRECTORS CRONENBERG

Channel: SceneOne

Date & time: Thursday 22 February: 4.00pm

Complaint from: 1 viewer (upheld)

Background

SceneOne, owned by Flextech, was a service offering entertainment news and information. The service closed in early March. This programme examined the work of horror director David Cronenberg and included many excerpts from his films.

Issue

A viewer complained that the programme contained material unsuitable for showing in the afternoon.

Assessment

Clips used in the programme contained scenes of sex, violence and bad language, including sexual swear words.The licensee explained that two versions of the programme had been prepared - one designed for general viewing, the other post-watershed. An operational mistake in the transmission process had led to the late-night edit being screened in the afternoon.The ITC was very concerned that such strong material had been broadcast so early, albeit at a point outside the immediate control of the licensee. Flextech subsequently initiated a full review of the scheduling process, including transmission and storage of tapes.

Conclusion

The complaint is upheld.