Complaints Reports

Programme Complaints & Interventions Report

These reports are case summaries of complaints which appeared to raise issues of substance in relation to the interpretation of the ITC Programme Code. Summary statistics of non-substantive complaints can be found in the full reports which are obtainable from the ITC.

Showing Complaints & Interventions Report for JAMES CAAN: Performance

Channel: The Arts Channel

Date & time: Saturday 4 October: 9.45am

Category: Scheduling

Complaint from: 1 viewer

Background

In this programme, James Caan was interviewed at the Actors Studio about his career in films. This took place before an audience of students, friends and family, and included clips from his various films.

Issue

A viewer was concerned to see the well-known scene in Misery included, in which the character played by James Caan has his legs broken by an axe-wielding Kathy Bates.

Assessment

The licensee apologised for the error. They assured the ITC that the programme would not be shown again before the watershed without suitable editing.

The ITC welcomed the action taken by the licensee and noted their excellent compliance record to date. However, the transmission of this scene before the 9pm watershed was inappropriate.

Conclusion

This programme was in breach of Section 1.2 Family Viewing and the Watershed of the ITC Programme Code.