The website is broken down into the following areas. Please click on the links below to reach the information you are looking for, or alternatively use the search function on the left.

Contact Oftel

• points of contact within the organisation
• email webmaster
• map showing Oftel's location

What's new

• new publications added to the site
• new press releases
• new speeches
• sign up or amend details on Oftel's email alerts

Publications

• Publications accessed by subject
• publications for 2002 in date order
• publications for 2000/1 in subject order
• publications archive 1995/98 and 1999

Consumer information

• advice for consumers:
  • latest issues affecting consumers
  • frequently asked questions
  • statistics
  • how to complain to Oftel
  • telephone price comparison websites
• information about consumers
  • consumer initiatives
    • fixed line quality comparisons
    • mobile quality of service comparisons
    • service disconnection statistics
    • mobile services for those with disabilities
    • premium rate service call barring
  • consumer research
    • research amongest business and residential customers on their use of fixed, mobile , internet and other services

Industry information

• Broadcasting
• implementing the new EU Directives
• general international telecoms information
• telecoms licensing
  • register of all licences
  • contact information for licence holders
  • annex 2 list and application forms
  • determinations
    
  • licence modifications
    
  • licence consents
    
  • telecommunication code notices
• numbering
• customer interfaces

Industry groups

• The Oftel forum
  
• DQ implementation working group
  
• Service providers forum
  
• Operator policy forum
  
• Oftel Internet forum
  
• EU directives stakeholders group
  
• NICC
  
• Metering & billing
  
• Numbering groups
  
• Calling line identification interest group
  
• Large business user panel
  
• Calls to mobile review group
  
• Wholesale line rental group
  

Useful links

Press office

• press releases from 2000 onwards
• numbers for drama use
• diary of forthcoming publications
• Senior staff biographies

About Oftel

• a guide to Oftel
• history of Oftel
• job vacancies
• organisational chart
• management plan
• service delivery agreements
• annual report