Latest Information

• Consumer Complaints made to Oftel (Issue 8)
  
  
  
• This month's Top 10 complaints to Oftel
  

Information about 2002

• Top 10 complaints to Oftel for 2002
  
  
• Number of consumers contacting Oftel

Trends

• Number of consumers contacting Oftel

Consumer Complaints made to Oftel
(Back Issues)

• Issue 7 (Oct 2002 - Mar 2003)
• Issue 6 (Apr - Sept 2002)
• Issue 5 (Oct 2001 - Mar 2002)
  
• Issue 4 (Apr - Sept 2001)
• Issue 3 (Apr - Sept 2000)
• Issue 2 (Oct 1999 to Mar 2000)
• Issue 1 (APR - Sept 1999)

Note 1:
"Consumer Complaints made to Oftel" uses UK-wide data. Up until October 2001 all over data relates to complaints and enquiries from consumers living in England. After October 2001 the data also includes complaints and enquiries from consumers living in Scotland and Wales.

Note 2:
A breakdown of the complaint and enquiry categories used by Oftel can be found here.