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  Consumer Information
 

Bullet

Information for consumers
Bullet Information about consumers
Bullet How to complain
 
   
 
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Number of new consumers contacting Oftel Layout image
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Year Numbers contacting us
2002 86,200
2001 98,600
2000 105,300
1999 78,900
1998 50,000
1997 42,000
1996 36,000

This data relates to new contact only. In 2002 Oftel dealt with 188,000 phone calls and 32,800 pieces of correspondence (letter, fax, email) relating ot consumer complaints and enquiries.

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