|

| Year |
Numbers contacting us |
| 2002 |
86,200 |
| 2001 |
98,600 |
| 2000 |
105,300 |
| 1999 |
78,900 |
| 1998 |
50,000 |
| 1997 |
42,000 |
| 1996 |
36,000 |
This data relates
to new contact only. In 2002 Oftel dealt with 188,000 phone calls
and 32,800 pieces of correspondence (letter, fax, email) relating
ot consumer complaints and enquiries.
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