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  Consumer Information
 

Bullet

Information for consumers
Bullet Information about consumers
Bullet How to complain
 
   
 
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Top 10 complaints to Oftel for 2002 Layout image
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If you want further information on the issues listed below, you may find it in our faqs section.

  1. Telephone company ignoring customer's complaint

  2. Failure or time taken to repair service

  3. Difficulty contacting telephone company

  4. Telephone company does not keep consumer informed of relevant information

  5. Compensation

  6. Telephone company charges for a service that ustomer has cancelled

  7. Telephone company fails to meet customer request (for copy of bill, price lsit etc)

  8. Telephone company does not answer letters

  9. Problems with apparatus and systems

  10. Incorrect information supplied

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