PLEASE NOTE: The duties of Oftel have now been inherited by Ofcom and this information is provided purely for archive purposes.

Please visit the Ofcom website at www.ofcom.org.uk to find up-to-date consumer information.

If you feel you can go no further with your telephone company, you can contact Oftel's Consumer Representation Section in the following ways:

• Complete this form
  
• Write to:
  Oftel
  Consumer Representation Section
  50 Ludgate Hill
  London
  EC4M 7JJ
• Telephone:
  0845 7145000 (local rate number)
  (020) 7634 8888
• Fax:
  (020) 7634 8845
• Textphone:
  (020) 7634 5370
• Os dymunwch drafod cwyn neu ymholiad yn y Gymraeg, gallwch neud ar y rhif canlynol
  020 7634 8843.
  

  Local rate - check with your telephone company for tariff details.