PLEASE NOTE: The duties of Oftel have now been inherited by Ofcom and this information is provided purely for archive purposes.

Please visit the Ofcom website at www.ofcom.org.uk to find up-to-date consumer information.

If you feel you can go no further with your telephone company, you can contact NIACT, the Northern Ireland Advisory Committee on Telecommunications. NIACT acts on behalf of Oftel in dealing with complaints and enquiries from consumers living in Northern Ireland. You can contact NIACT by:

• Writing to:
  NIACT
  22 Great Victoria Street
  Belfast
  BT2 7QA
  
• Telephone:
  0845 7145000 (local rate number)
  (028) 9024 4113
  
• Fax:
  (028) 9024 7024
  
• Email
  niact@acts.org.uk
  
  

  Local rate - check with your telephone company for tariff details.