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ADSL roll-out

  • To go to BT's ADSL Availability checker, or to register an interest for ADSL at your exchange click here

  • For Oftel's latest ADSL fact sheet click here

The roll-out of ADSL was a commercial decision taken by BT and was not mandated by Oftel. Oftel's role has been to ensure that BT complies with its obligations under the relevant legislation. For example, BT must offer its wholesale products to all service providers/operators on the same terms & conditions and must not unduly prefer its own service provider business.

ADSL is a relatively new technology and it requires considerable investment to enable an exchange so that it can offer ADSL services. Oftel does not, therefore, propose to require BT to roll-out ADSL to all exchanges or to include specific exchanges in its roll-out programme. Oftel will however continue to encourage BT to roll-out ADSL to as many exchanges as possible.

BT has introduced an ADSL order registration system that will enable consumers and service providers to register interest in receiving ADSL services. Where demand in an area is high enough to make it economically viable for BT to enable the local exchange, it will do so. The registration system will cover all exchanges in the UK, though targets will only be published for the 900 exchanges that BT has reviewed the costs of enabling. Should demand levels for other exchanges be high enough, BT will review the cost of enabling those exchanges.

At the end of June 2003, 1,424 BT exchanges had been enabled to deliver ADSL. This means 71% of UK households are covered by an ADSL enabled exchange.

ADSL is a distance dependant technology and as a result of this is only available to those living less than 5.5km from an enabled exchange. BT is working on new technology to increase the range.

Oftel is keen to ensure that everyone who wants broadband service is able to obtain it by encouraging BT to roll-out ADSL to more exchanges and develop alternative methods of providing broadband services eg via satellite.

Cable broadband provides wholesale competition to BT's services and in the future so will Local loop unbundling. Further information on what broadband services are available can be found here.

Wholesale Products
BT offers several main wholesale ADSL products, which have different speeds and are priced accordingly. Operators and SPs can use these products to supply ADSL services to end-users. All these wholesale products are available to all operators and SPs, including BT's own SP business, on the same terms and conditions.


Other Information
Some examples of other sources of Information on ADSL are:

(these are not Oftel sites, Oftel cannot be held liable for the content and information on the sites, or any advice associated with them.)

See also: What is Oftel's role on ADSL?

(If you have been following the steps to contact Oftel and this FAQ has not helped then proceed to Step 3)

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