Consumer Information
Information for consumers
Information about consumers
How to complain
faqs: Oftel policies
The following faqs are about:
Access barring and BT's Light User Scheme
ADSL
Automatic calling equipment
Call queuing systems
Charging for non-geographic and geographic
Cost of call to ported mobile number
Junk fax
Land owners with telephone equipment on their land
"Line gain" and Internet speed
Line rental
Local Loop Unbundling (LLU)
Mobie number portability
Price capping cable call charges
Telesales calls
Recording and
monitoring telephone calls or e-mails
Regulation of companies offering cheap international calls
Removal of standing charge (like British Gas)