Layout image
Layout image
 
  Consumer Information
 

Bullet

Information for consumers
Bullet Information about consumers
Bullet How to complain
 
   
 
Layout image Layout image Layout image Layout image Layout image Layout image Layout image Layout image
Layout image Layout image Layout image Layout image
Learning centres who qualify for BT's LearningStream and Public Institutions internet caller services Layout image
Layout image Layout image Layout image Layout image
Layout image Layout image Layout image Layout image Layout image Layout image
Layout image Layout image Layout image

BT has specific licence obligations (please see below) with regards to the way it prices products for different groups of consumers. In order to provide clarity for BT, its competitors and consumers in general that those licence obligations are being met, Oftel has agreed to list independently those eligible centres who qualify for BT’s ‘LearningStream’ and ‘Public Institutions Internet Caller’ (PIIC) products on the website. If you have any queries regarding Oftel listing the eligible Learning Centres, please contact Alex Campbell at Oftel (see contact details below).

The following list details those Learning Centres that have confirmed they meet the defined criteria for BT’s LearningStream and Public Institutions Internet Caller products.

Please click here to download an html file containing the list.

Similar services are available from other providers, however, they are not currently subject to the same obligations as BT. Therefore, it is not necessary to publish a similar list on the Oftel website. You should investigate all options to see who best suits your organisation’s needs.

The criteria set by BT for Learning Centres is as follows:

"Qualifying centres are University for Industry learning centres based in not for profit public, community centres, or charity owned premises and learning centres in receipt of Capital Modernisation Funds."

If you believe your Learning Centre meets the criteria listed above and you wish to be listed, or for further information on eligibility please contact Alex Campbell by email (alex.campbell@oftel.gov.uk) or 020 7634 8970.

Specific BT licence obligations

Telecommunications operators other than BT (and in Hull, Kingston) are able to offer special tariffs to any public institution (or indeed, any customer) as they are not subject to specific rules constraining their prices. Tariff offerings by BT are subject to the rules laid out in its licence to ensure that they are not anti-competitive. BT is subject to an obligation, amongst others, not to unduly discriminate in favour or against one class or group of customers compared to another class or group. Due to BT's strong market position, it would potentially be possible for BT to offer tariffs that would exclude other operators and independent service providers from this market. This would not be in the interests of the eligible institutions. Oftel is satisfied that, at present, BT's pricing arrangements with regards to these products is not to the detriment of other, non-qualifying consumers.

Layout image
Layout image Layout image
Layout image Layout image Layout image
Layout image Layout image