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| Minutes
- DQ Implementation Working Group # 16 |
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Minutes
- DQ Implementation Working Group # 16
Oftel
50 Ludgate Hill
London
EC4M 7JJ
11.00am 21 January 2003
Attendees
Company Participant
BT Wholesale Beatrice Osborn
BT Retail Regulation Sarah Jefferson
BT Directories Ian Watson
Cable & Wireless John Bailey
Centrica Nick Turley
Conduit Tom Hickey
Conduit David Campbell
Context Connect Les Oliver
Eircom Nick Winton
E-Guide Murray McPherson
Energis Zinta Ozolins
Kingston Lesa Green
Ntl Sara-Jane Amey
Ntl Tracy Fenton
Oftel Caroline Wallace
Oftel Alex Campbell
Orange Zoe Goodyear
Telegate Dirk Amtsberg
Telegate Andy Holliday
Telewest Andrew Wileman
The Number Nik Hole
Thomson Directories Jane Byrne
Thomson Directories Patrick Bradshaw
Apologies
BT Directories Gareth Morgan
ICSTIS Paul Whiteing
Scoot Simon Hickmott
Documents distributed at the meeting
Agenda, Minutes of the previous meeting, Project plan version 2.4
(dated 20/12/02), 'DQ 118, CPS and Call Barring' (BT), DQ 118 Number
Transfer Process (Operator Group Numbering Group)
1. Introductions and apologies
Caroline Wallace opened the meeting and all present introduced themselves.
An attendance sheet was circulated and is reproduced above. Les Oliver
of Context Connect, Inc. agreed to take the minutes of the meeting.
2. Minutes of previous meeting (17th December 2002)
Agreed with amendment to the item regarding BT's Wholesale Billing
System, page 4, paragraph 1. The second sentence would now read: "BT
was monitoring the situation and a further hardware development would
be implemented in February to deal with the situation."
3. Action point review and matters arising not addressed
elsewhere
AP RESPONSIBLE DESCRIPTION STATUS
13.2 Bob Twitchin / Michael Day To provide guidance notes for the
DQ industry on disability issues. There has been a delay in the production
of these notes, now due to be completed in time for the February 25th
2003 meeting. ONGOING
14.4 Gareth Morgan (BT) To find out whom in BT Payphones is appropriate
contact for DQ SPs wishing to discuss arrangements for 118 numbers
in payphones, and to circulate these contact details to the DQ-IWG.
David Ford's contact details circulated by GM.
Discharged.
15.2a All Network Operators Requested to provide information about
where to find details of their retail charges for 118 calls to Nik
Hole (The Number). Ongoing
15.2b Nik Hole (The Number) Prepare and circulate a collated list
giving the location of retail pricing information for 118 DQ services
Ongoing
15.4 T-Mobile & Vodafone Advise Oftel on availability of 118XXX
codes to inbound roaming customers There is an intention to open access.
Discharged.
15.5 Tracey Fenton (Ntl) Provide PowerPoint presentation on 118 number
transfer process to Oftel for distribution to DQ-IWG Transfer process
document contains these diagrams.
Discharged.
15.6 DQ SPs not already in the Phone book leaflet Advise The Response
Team if SPs wish to participate in the next version of DQ phone book
leaflet. New leaflet being distributed in April 2003, current leaflet
now being issued with Phone Books. Ongoing.
15.7 IW (BT) To provide a cut-off date for inclusion in the next version
of the phone book leaflet Ongoing.
4. Future of Oftel DQ 118 web page
Oftel's DQ information web page is up and running and is proving to
be useful to consumers. There will be minor amendments made to the
site following early user experience. However, a discussion was held
on the value and problems of maintaining the web page with DQ SP information
and pricing (due to Oftel's concerns about whether DQSPs would consistently
provide Oftel with the necessary information to keep this listing
up-to-date).
(A DQ consumer guide is on the Oftel web site along with a listing
of the launched 118 services and the retail prices for these services
on the BT network.)
Oftel reported that Oftel's site should be considered temporary only.
Oftel proposed to remove the specific service and pricing data from
its web site shortly, and to link to the independent www.newdirectoryenquiries.com
web site instead, which would contain service and pricing information
from participating service providers. The group agreed this step,
and Oftel proposed to make the change after the DQ Consumer Group
meeting scheduled for 4th February.
DQ operator and SP sites will also contain updated code and pricing
information.
Oftel noted that it was likely to reintroduce the listing for a period
of time at the end of August 2003 when 192/153 was discontinued.
15.1 Caroline Wallace (Oftel) To put 118 DQ website listing on agenda
for next DQ-IWG It was Item 4 on today's Agenda.
Discharged.
15.3 All DQ SPs appearing on Oftel's web site To clarify where necessary
whether there are minimum charges for accessing their DQ service,
whether the 'per minute' tariff (if any) is charged per second and
whether the prices include VAT. Discharged.
AC reported that necessary clarifications had been received.
5. Call Barring
An updated version of the BT 'DQ 118, CPS and Call Barring' paper
was circulated before this meeting and copies made available at the
meeting.
Beatrice Osborn (BT) highlighted the following points from the paper:
As people are aware, it had previously appeared that BT would be obliged
to treat 118 codes as PRS calls for the purposes of call barring due
to limitations in BT's switches. This would mean that only a few specially
tariffed 118 services would be available for customers with admin-controlled
PRS barring.
Subsequently, BT determined that it would be possible to reorganise
all the System X data and apply 'Operator Assist' call barring to
all 118 codes, effectively returning to the original plan. This work
will take around 6 months and is now BT's preferred way forward. In
the meantime, 118 codes would still be treated as PRS for the purposes
of call barring.
Advantages in returning to original plan of including all 118 codes
in Operator Assist call barring:
1. Easy for customers to understand - same as 192 and 153 and the
same for all 118 codes
2. Admin controlled call barring customers will have access to DQ
services
3. Avoids the issue of applying different barring arrangements on
UXD5 switches (capacity issues on these rural exchanges mean that
all 118 codes have to have the same type of call barring)
4. Avoids the question of provision of an International DQ service
at a limited tariff.
If BT customers wish to bar access to 118 codes, they can take BT's
Select Services call barring and bar access to Operator Assist calls.
However, consumers would have to pay for this service. There is no
free network call barring available for Operator Assist calls.
The meeting confirmed that this approach is acceptable; moreover,
the approach was welcomed by the meeting.
Beatrice Osborn (BT) asked if there were any Consumer group feed-back,
Caroline Wallace (Oftel) said the Consumer Group had been asked for
its views by email in December, and although there had been a couple
of responses, there had been no substantive objections. there were
no standing objections but agreed to take the DQ Consumer Group through
the paper and check for understanding and any feed-back.
14.3 Oftel To ask mobile operators whether they intend to treat 118
numbers as PRS numbers for the purposes of call barring. Discontinued,
as 118 calls now to be in 'operator assist' category on BT's network
16.1 Oftel Caroline Wallace to add call barring to agenda for next
DQ Consumer Group meeting. New Action.
Beatrice Osborn (BT) will keep the IWG group updated as to the exact
date of change over.
6. Network messaging
Caroline Wallace (Oftel) reported that Oftel had received a copy of
the MoU Group's proposal, and that Oftel had sent the MoU Group a
list of questions about this proposal which she understood the MoU
Group was currently working on. She confirmed that Oftel is preparing
a consultation document, which will contain various options for the
future use of the legacy DQ numbers. This should be issued in approximately
4 weeks. She also confirmed that the standard consultation for such
a document is 3 months, however, Oftel are looking at ways to shorten
that period.
Caroline went on to explain that, because of the new Telecommunications
regime due this year, there were legal complexities that would have
to be addressed in the consultation document. The new European Directives
had to be implemented by 25th July. The UK intended to use the Communications
Bill to implement the new Directives, but if this did not receive
royal assent by July 25th, then Statutory Instruments would have to
be used until the Communications Bill received royal assent. The options
in the DQ numbering consultation document would have to be implemented
by different means, depending on whether the Communications Bill had
received royal assent or not by July 25th. Under the Statutory Instrument
regime, it was possible that a new Statutory Instrument might be required
to change the designation of the legacy DQ numbers. CW reported that
this complexity might be unavoidable if the end of parallel running
was not to be delayed.
TH (Conduit) observed that consumers will get a Network message, one
way or the other. It is industry which is affected by these changes.
TH (Conduit) reported that the network messaging MoU group will be
issuing a Tender Invitation for the supply of the network message
at the end of parallel running. This Tender Invitation would be issued
by the end of January 2003. To avoid each potential tenderer approaching
network operators separately with questions, the MoU Group would be
collating a list of questions for network operators centrally. Operators
are invited to an MoU group workshop to be held in early February
2003 (details to be confirmed) to try to answer these questions. The
objective of the workshop is to develop a Question & Answer document
outlining the most frequently asked questions and the appropriate
answers. This Q&A document will support the paper already submitted
and the subsequent Tender process. If necessary, a 'supplemental information'
document would be issued after the early February workshop.
11.1 ALL Network Messaging: anyone interested in joining the group
to talk about the third party network messaging solution to contact
Tom Hickey (Conduit). ONGOING
Offer of joining the group to remain open.
16.2 Oftel Oftel to circulate the MoU proposal to the IWG New Action.
7. Billing & Interconnect/Phase 2 billing Sub-group
DA (Telegate) gave an update. Following a Phase 2 billing sub-group
conference call, held Friday January 17th, a new draft industry SOR
for Phase 2 billing was circulated. This will be discussed in the
B&I meeting, directly following this meeting. The objective is
to finalise the SOR and time-plan at the B&I meeting, in readiness
for submission to NICC who meet Thursday January 23rd 2003.
This is not a re-draft of the Call Tagging SOR, but a call for a suitable
Phase 2 billing solution based on industry requirements.
The group's intention is to issue an Invitation to Tender (ITT) in
the middle part of 2003. From this a supplier should be chosen and
asked to implement the Phase 2 billing solution early 2004
16.3 Oftel Oftel to make Phase 2 billing an agenda item for the next
DQ Consumer Group meeting, due February 4th 2003. New Action.
8. Consumer Issues Sub-group
No meeting had taken place since the last IWG meeting. The next consumer
group meeting would be on 4 February 2003.
Since the last IWG meeting, Oftel had asked for consumer group feed-back
on 'call barring', and received some responses.
9. Review of Project Plan / Key Milestones
Responsibility for the plan passed from Simon Hickmott of Scoot to
Ian Watson of BT. The IWG's thanks were recorded to Simon Hickmott.
16.4 Ian Watson
BT Ian to make all changes agreed at the DQ IWG meeting (#16) and
issue a new version of the Project Plan prior to meeting #17 (February
25th 2003). New Action.
16.5 Oftel Oftel to provide Ian with dates for publication of network
operator dialling statistics (tasks 89 - 91). New Action.
It was agreed that the Phase 2 Billing Project will not be included
in this Plan but will be the subject of a separate Project Plan.
10. Any Other Business
Data Protection.
AC(Oftel) reported that the DTI was likely to be consulting on new
Data Protection regulations to support the new European 'Data Protection
in Telecommunications' Directive at the end of February 2003. AC noted
that these regulations would probably have an impact on both network
operators and DQ service providers. Oftel had asked BT Directory Solutions
to give a presentation to the IWG at the IWG's March 2003 meeting.
16.6 Oftel. To set up a presentation by BT Directory Solutions about
data protection at the DQ IWG meeting in March 2003. New Action.
11. Review of Outstanding and New Action Points
AP RESPONSIBLE DESCRIPTION STATUS
11.1 ALL Network Messaging: anyone interested in joining the group
to talk about the third party network messaging solution to contact
Tom Hickey (Conduit). ONGOING
Offer of joining the group to remain open.
13.2 Bob Twitchin / Michael Day To provide guidance notes for the
DQ industry on disability issues. There has been a delay in the production
of these notes, now due to be completed in time for the February 25th
2003 meeting. ONGOING
15.2a All Network Operators Requested to provide information about
where to find details of their retail charges for 118 calls to Nik
Hole (The Number). Ongoing
15.2b Nik Hole (The Number) Prepare and circulate a collated list
giving the location of retail pricing information for 118 DQ services
Ongoing
15.6 DQ SPs not already in the Phone book leaflet Advise The Response
Team if SPs wish to participate in the next version of DQ phone book
leaflet. New leaflet being distributed in April 2003, current leaflet
now being issued with Phone Books. Ongoing.
15.7 IW (BT) To provide a cut-off date for inclusion in the next version
of the phone book leaflet Ongoing.
16.1 Oftel Caroline Wallace to add call barring to agenda for next
DQ Consumer Group meeting. New Action.
16.2 Oftel Oftel to circulate the MoU proposal to the IWG. New Action.
16.3 Oftel Oftel to make Phase 2 billing an agenda item for the next
DQ Consumer Group meeting, due February 4th 2003. New Action.
16.4 Ian Watson
BT Ian to make all changes agreed at the DQ IWG meeting (#16) and
issue a new version of the Project Plan prior to meeting #17 (February
25th 2003). New Action.
16.5 Oftel Oftel to provide Ian with dates for publications of network
operator dialling statistics (tasks 89 - 91). New Action.
16.6 Oftel. To set up a presentation by BT Directory Solutions about
data protection at the DQ IWG meeting in March 2003. New Action.
12. Date of Next Meeting
Tuesday 25th February 2003 11am - BT offices, Holborn Circus
Tuesday 25th March 2003 11am - venue TBA (Possibly Orange)
Tuesday 29th April 2003 11 am - venue TBA (Volunteers welcome)
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