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Layout image Numbering Working Group 2 - Charging for Individual Number Allocation, 1st Meeting - 29 September 1999 Layout image Layout image
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AGENDA 

  1. Introductions
  2. Background to the Setting up of the Working Group
  • Objectives of Group
  • Scope of Work
  • Relationship with other Working Groups
  • Possible Allocation Methods

3. Identifying the Issues

  • Charging Methodologies
  • Allocation and Annual Rental Charges
  • Auctions
  • Short numbers

4. AOB

5. Action Points

6. Future meetings

  • Use of web pages
  • Membership of Group
  • Dates

Working Paper - Individual Number Allocation and a System for Charging

Purpose
This Working Paper offers a framework for and some thoughts on the above subject to assist the Working Group and external participants to this informal consultation.

Framework
The February 1999 report on Telephone Numbering from the Trade & Industry Select Committee concluded "We think it vital that the efficiency with which the nation’s resource of telephone numbers is used is increased and believe that economic incentives are more likely to achieve this than regulatory diktat."

The May 1999 Oftel Statement on Developing Number Administration and Freephone Numbering laid out that:

1.  individual number allocation should be introduced, to be carried out by a Number Allocation Organisation paid for by annual rental and allocation charges;

2.  charges for allocations of individual numbers, amongst others, should be introduced; and

3.   a period of informal consultation would take place including a Working Group set up to consider how best to set up the system of charging for individual number allocations.

Before dealing with the central issue of how to structure a charging system, it is important to explain why Oftel sees the need to charge "above cost" for what have been termed "golden", "attractive", "coveted" or "memorable" numbers. The vast majority of numbers does not fall into this category and there are no plans to charge for others at "above cost".

It is demonstrably true that some numbers are more attractive than others, chiefly because they are memorable or more memorable than others. The fund of these numbers is small and they are intrinsically scarce, for instance there is only one 0800 40 40 40, only one 0808 0808080 and only one 0800 28 28 20. Because they are scarce, it is necessary to administer them and, in this context, allocate them in a manner that makes it uneconomic to hoard attractive numbers, to cherry-pick attractive numbers from number blocks or otherwise use them inefficiently. The effect of this should then be that the use of a number should go to the person or organisation that, for legitimate business or personal reasons, places the highest value on it.

Economists, the European Commission, consumer bodies and the Trade & Industry Select Committee all agree that we should charge for attractive numbers (initially 080 and 090 numbers) in a way that ensures their efficient use. Operators have also historically adopted this policy under powers given to them in licences.

Objectives

The overall objectives of the working group are:

To suggest and consider methods of and mechanisms for charging for numbers.

AND

To fully explore the practicalities of, including the possible obstacles to, setting up a charging system for numbers.

The framework in which the group is to achieve these objectives are set out in more depth in the working group Terms of Reference.

Requirements for the Scheme
Next we should consider what criteria the individual numbering allocation scheme should fulfil. These would seem to include some or all of the below. The scheme:

should promote efficient use of numbers;
should not need frequent alterations;
needs to be easily understood;
needs to be workable and not add unduly to the complexity of the allocation system;
should be sound under UK and European law;
should give no unfair competitive advantage to any operator or user;
should not give rise to windfall gains;
should obtain market value for attractive numbers;
should safeguard access to attractive numbers for public bodies and charity helplines.

Possible Elements of the Charging Mechanism

Three possible elements for coveted number charging are:

1. Fixed rate charge

All numbers specifically requested by the customer – i.e. not the next one along – are charged a flat "coveted" number rate regardless of how memorable or otherwise attractive a number is.

This is easy to operate but does not reflect the relative economic value of the number – e.g. 0800 10 10 10 would cost the same as 0800 9 741 236 if both were specially requested.

2. Charging Algorithm

A means of categorising numbers – e.g. "platinum", "golden", "silver", "standard" (which would include all others) and associating a charge to each category.

This would allow immediate allocation (ie not having to wait for auctions) but it would be difficult to determine categories and values.

It would be necessary to determine the range of possible number presentations. For example, the number 0802 4242424 could be presented in several ways, including 0802 4242424 and 080 24 24 24 24. The first layout may appear golden or silver but the second layout could justify a platinum classification with its 4 repetitions of the same pair.

Possible classifications for some attractive number combinations

Platinum

Anything ending in the digits of the current year.

Numbers ending in –999.

Attractive 0800 6-digit numbers.

Golden

Other 0800 6-digit numbers.

Formations such as X XXX XXX (e.g. 6 666 666), X YYY YYY (4 666 666), W XX YY ZZ (2 44 55 66), X YYY ZZZ (2 333 444)

XYY XXXX (544 5555), XYY XZZZ (355 3888), XXX YXXX (e.g. 555 9555).

Especially attractive alphanumeric combinations.

Silver

Other 6-digit numbers.

Numbers ending in –100, -200, -300 or –1000, -3000, -4000, etc. that are not platinum or golden for other reasons.

Formations containing some repeated pairs, triples or other somewhat memorable combinations. These might include XYY XX ZZ (e.g. 600 66 33) or XYY ZXZX (e.g. 600 9696).

Everyday alphanumeric combinations.

Standard

Any other number that is specially requested.

3. Auctions

A pool of especially sought-after numbers might be put aside for auction, perhaps on a monthly or quarterly basis

This allows numbers to reach their true economic value but it may be difficult to relate this to customer demand for near-immediate allocation of numbers. Also, it would be necessary to have some way to quickly identify potentially attractive numbers before each auction.

Auctions might also be useful as a means of allocating short (e.g. 4-digit 08XX XXXX) numbers.

One possible approach

The algorithm selects platinum, golden and silver numbers according to set criteria.

Allocation Charge

Platinum numbers put aside for auctions. This will ensure that a market price is achieved for these numbers. Platinum numbers need not be auctioned immediately or at a single auction – the Driver & Vehicle Licensing Agency release only a small part of available Classic Registration Numbers immediately for auction and hold back the rest for later auctions.

Pre-determined flat rates for golden and silver numbers – operators currently charge up to £500 for attractive numbers that are termed "golden numbers" and up to £150 for the next level of attractive numbers, which this paper has termed "silver" numbers. It is suggested that, unlike platinum numbers, these numbers are always allocated immediately.

Most Standard numbers charged at "cost". Selected but non-attractive numbers and numbers that clearly have value but are not picked up by the algorithm could sensibly be charged at "cost plus".

Alpha-numerics. These can either be left to the "cost plus" approach or the algorithm could be adapted to identify attractive alphanumeric phonetic numbers as well (see the website http://www.phonetic.com and the attached advertisement for the Personal Number Company).

There is an argument that those companies that have already been allocated a number should pay a lesser rate or should not have to pay an allocation charge at all.

Annual Rental

An annual rental seems to be required to ensure unused numbers are returned. This charge could either be standard for all allocations – to reflect the cost of operating the NAO – or follow a charge structure according to the attractiveness of the number.

Higher charges would seem to be needed for shorter (e.g. 0800 4-digit numbers) numbers and extra charges for reservations, including the protection of confusingly similar numbers (if we proceed with this).

SOME ISSUES

Should there be a higher charge for shorter numbers, e.g. 0808 12 34 or 0800 12 34 56 being more expensive than 0808 1234567.

Should there be a separate scale of charges for reserving a number? And should a reservation that is not followed up by a request for full allocation carry some deterrent charge?

Should we appoint a consultant to develop a computerised algorithm or use a subjective but disinterested "judge" to advise on levels for pre-determined values, just as the DVLA decide some prices for unusual registration numbers?

These issues are for the working group to consider. The group may also identify other INA issues to discuss.

Mark Whitbread, 22.9.99


MEETING NOTE

Time & Place:  1:00 pm at Oftel
Meeting called by: Oftel
Meeting chaired byMichael Dixon (Telecoms consultant)

Oftel representatives:
Alan Pridmore
Mark Whitbread

Attendees:
Isobel Brown (FUG)
Robert Dirskovski (DMA)
Roger Gilbert (DMA)
Peter Hamilton (BT)
Liz Wainman (CA)
James Woodward-Nutt (CCE)
Karen Wray (CWC)
Alan Price (DialIt)
Lindsey Norman (ICSTIS)
Suzanne Gillies (PRA)
Michael Reade (PRA)
Sara-Jane Amey (Telewest)
Noel Scanlon (TMA)

Apologies:
David Harrington (TMA)
Lesley Bulman (ntl)

Scope of Work
As laid out in the Terms of Reference (attached).

Oftel gave brief presentations on the background to the setting up of the Working Group and on the limits to the remit of the working group. Oftel explained that this working group’s discussions should focus on: how an INA charging structure might decide which numbers attract which charges and how these might be calculated; and the concept of attractive, coveted or golden numbers.

Oftel pointed out that an ongoing working group was discussing the rules of number use, including number trading, and two more working groups would soon be convened, one to examine the organisational structure of the individual number allocation system and one to examine charging for number block allocations.


Main Discussion Points
This meeting note tries to group the comments made during the main group discussion. Much of the discussion centred on the structure within which INA might take place.

Some group members saw problems with the current allocation system in that large-block allocations prevented flexibility in allocating only as many numbers as companies were likely to need, which tended to waste numbers. Others disputed whether problems with inefficient use would best be solved through trading for numbers and suggested it might increase hoarding for speculative purposes.

Several members of the group queried whether inefficient use of numbers was a real concern, especially because Internet-type or another type of non-numerical addressing seemed likely to replace numbers in future, before non-geographical numbers neared exhaustion. Certain group members also queried whether 09 numbers were likely to be the subject of number hoarding or speculation in the way that Freephone and Personal numbers might be (and possibly already are).

Other members believed the current system allowed intrinsic inequalities in number provision to persist. Some operators could, simply through the luck of the draw, obtain better numbers or number blocks or might have obtained ‘better’ blocks of numbers because of their early entry into the market.

Several members believed allocating individual numbers was plainly the best direction in which to move number administration, because it would prevent any accusation of favouritism in end-user number allocations, which was only reduced and not completely eliminated by Pre-Allocation Porting.

RG suggested that for any allocation system to be seen as fair then access to available numbers needed to be as open as possible to end customers. While allocations through intermediaries would be one route there was much merit in a direct-access route for obtaining number allocations, which INA allows. It was pointed out, though, that freer access was likely to bring higher costs, which would probably be passed onto users.

Prior to any expanded form of INA being introduced the effective running of the PAP system would be key in opening up the availability of numbers held in the block allocations currently made to Operators. To encourage all Operators to engage in the PAP service it was proposed that all block allocated numbers would attract an ‘in use’ charge unless they were shown as being available on the PAP database, and thus available for use and, or porting. Operators who declined to publish available numbers would then have to cover the cost of not making them available.

Most members doubted "use it or lose it" rules would reduce inefficient use. Some of their doubts were because "use" was difficult to define in a way that would prevent number holders being able to give the appearance of use. Some were because issue and/or rental charges would either be too low to discourage speculators holding numbers inactive or be too high to allow potential new entrants or small businesses to operate and compete fairly. It was proposed that a definition of "use" could be based on a revenue threshold but the group was not keen to recommend this approach, because it seemed to disallow legitimate zero or infrequent use of a number.

There were mixed views on the wisdom of opening up all 080 numbers for possible allocation.

There was some misunderstanding of Oftel’s intentions with regard to charging for allocations. Oftel does not wish to prevent a market in numbers. It merely wishes to ensure that any market is run fairly and does not cut across other regulatory requirements.

Attractive numbers
There exist different charging rationales for so-called attractive numbers. BT charges for "coveted" numbers, i.e. any number that is not the next in line. Some companies do not charge at all but are reported to use memorable numbers to attract or keep customers.

R Gilbert suggested some lessons could be learnt from looking at the US system of number allocation, which includes a central database, administered by an organisation independent of the telecommunications industry. In the US, "registered" users or user agents can make reservations and allocations of 10-number batches direct from the database for a per-active-number, cost-only-based fee. It is operated on a strictly first-come-first-served basis and all numbers must be brought into service within a short time or be returned to the pool. Number trading is not permitted but it does happen. R Gilbert believed this system still made many more numbers available and pushed allocatees into making numbers available for porting.

No special charges are made in the US system for attractive numbers.

Some members, chiefly operators, queried how mutual interconnection between companies that did not at present have agreements would work. They feared setting up new agreements would be slow (usually 3 months).

The group queried why all ranges could not be opened without moving to full INA. Oftel explained that it would only release all numbers when the allocation arrangements were fully transparent, open to all and non-discriminatory.


Action Points
Oftel to arrange for representatives from Telcordia Technologies (the company that designed the on-line INA database in the US) to attend the next meeting of this group. This is to enable the group to examine a working system, whether or not the same procedures might be suitable for the UK.

Alan Price agreed to feed back on the proportion of numbers in a typical 0800 number block that could be considered attractive.


Future meeting dates
Provisional dates for future meetings are: 2pm, Monday 25 October; and 2pm Wednesday 24 November.


Post-meeting Note
Because of the strong interest the group showed in the INA process structure, Oftel have decided to postpone the October meeting of this group to make way for a consumer group workshop on the INA structure, which will include a presentation by Telcordia Technologies on the US experience of INA. That should then give enough background to the structure issues for the meetings on charging for INA to be resumed in November. Separate meetings will be arranged with the operators through the NGNP Commerci
al Group.


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