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OPF Focus Group Slides and Reports for the meeting planned for 2nd Nov 2001

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Contents:

  1. Geographic, Non-Geographic & Personal Number Portability Report

  2. NTS Focus Group Report

  3. CPS

  4. MNP Slides

Geographic, Non-Geographic & Personal Number Portability Report

1. Christmas Opening hours have been agreed by the industry as per the schedule
below;
(Embedded image file: pic06654.pcx)

2. The review of the HLSD for GNP and NGNP continues. Operators are asked to
provide input to Chris Mitchell of BT (chris.a.mitchell@bt.com);

3. The group is looking at the issues surrounding porting numbers that do not
work on a conveyance charge basis (internet for schools, FRIACO etc) to
establish a method for making such numbers portable in a commercially acceptable
way.

4. A meeting has been held with Oftel to look at contingency arrangements where
customers have imported or exported numbers from/to telcos that are wound up or
placed in receivership.

5. A review of charging for Service Maintenance activities is under way. The
group is looking to establish "ground rules" for industry to use as a basis for
setting up reciprocal arrangements.

6. A meeting has been scheduled for the 30 October to review the interaction of
LLU and GNP. Contact Lesa Green at Kingston for details (01924 888888).

7. Lesa Green of Kingston is taking over as chair from Owen Watson.

NTS Focus Group Report

The NTS Focus Group has not met since the last OPF but a meeting is planned for 2 November 2001 to discuss Oftel's NTS Retail Uplift proposals contained in the draft direction issued on 16 October and the ongoing activities involving INCA and NTS Discounts. At this meeting the Chair will be transferred to Cable & Wireless who have agreed with Oftel and industry that ownership should lie with operators with Oftel's continued involvement.

Carrier Pre-Selection

Consumer Group

Due to meet on 13 November where a paper proposing the replacement of the reply slip process will be presented by the Process Improvement Group (PIG). At the last meeting, Consumer reps were quite clear that they wanted measures in place pre-switchover to provide at least the level of consumer protection provided by the reply slip. The proposed process involves the use of customer postcode as a validation against the CLI, together with a 10 day switchover period from acceptance of the electronic order during which both the losing and gaining service providers are required to contact the customer to confirm the impending changes to their service. Alex Campbell of Oftel chairs this group.

Process Improvement Group

Met on 03 & 24 October. Work has continued on the replacement of the reply slip process and consequential changes to other processes which are currently in the pipeline, such as multi-CLI and reseller processes. A minimum content for the operator letters has been agreed. A code of marketing practice for CPS is also in draft. Deb Bristo of One.Tel continues the good work in chairing this group.

Process Group

Met on 03 & 24 October. v8.0 of the E2E document is about to be released. It has been updated to reinstate the 10 working day switchover period; transaction trading has now been included. Much work is in hand surrounding the new process to replace the reply slip process so that design can be completed by BT and implementation achieved as soon as practicable in the New Year. It will not be possible to parallel-run both order handling systems, ie. with/without reply slips, so all operators need to be satisfied as to the integrity of the new process and their own capabilities before cut-over. Talks have revived concerning possible bulk transfer processes. Martin Romer of Telco has kindly stepped forward and offered to chair the Process Group for 3 months - thanks, Martin.

IT Automation Group

Work continues to ensure that the IT documentation matches the E2E document. As soon as v8.0 of the E2E is available, v8.0 of the IT Automation document will be prepared and released. An interim document is available. Reg Taylor of Energis has recently brought some order to this group, but more industry resource is desperately required, especially bearing in mind the significant changes to the ordering process being introduced in the New Year with the replacement of the reply slip process.

Commercial Group

Met on 16 October. Forecasting processes for both traffic and transactions are being reviewed. The commercial aspects of a possible bulk transfer process are under consideration. A sub-group has met with Oftel on the issue of inclusion of 192 within CPS and a consultation document is expected

PNO TTG

Has not met for some time. We are seeking a new chair as there is still work to be done.

Costs Group

Met on 16 October. Consultation on the draft determination of Featurenet Transaction Charges has closed, there was a joint operator response. Final determination is awaited. Oftel has issued a Notice of Proposed Determination of the ppm surcharge for CPS set-up costs, there was a joint operator response. Amanda Murray of Thus checks the numbers and chairs the meetings for this group.

Phase 2 Triallists Group

Meets regularly. The meeting on 28 September signed-off the trial and agreed the move into pilot with 'live' CLIs and 'real' customers. One or two issues have appeared but nothing major or launch threatening. Crunch-time comes with the retail bill 'run' by BT to check that calls are being correctly routed and billed by each party, this will be later in November. Continued thanks to the triallist companies: One.Tel, Your Communications, Energis & BT, together with Opal which has helped with some additional testing and, Ian Earley of Thus for chairing the group.

Summary

We are still on schedule for sign-off of CPS Phase 2 launch at Commercial Group on 11 December 2001.
Anyone wishing to go onto any of the e-mail circulation lists for the above groups should contact regtemp@energis.co.uk specifying which group list(s) you wish to join. More contributors always welcome.





 


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