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  Oftel Press Centre Press Release Archive 2000
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MEETING THE NEEDS OF CONSUMERS Oftel’S ANNUAL REPORT PUBLISHED TODAY

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Ref :   49/00
Date : 5 July 2000

Oftel’s wide range of work over the past year to enable consumers to get the best deal possible is set out in Oftel’s annual report for 1999 which is published today.

Major achievements by Oftel over the year include:

  • Action to require BT to unbundle its local loop to allow other operators to upgrade BT’s local telephone network to provide high speed information services to consumers and small businesses;
  • Encouraging the telecoms industry to introduce innovative new pricing packages for Internet access including unmetered access;
  • Producing greater information for consumers including the new fixed line price comparison website www.phonebills.org.uk; and
  • Developing a new lighter touch approach to regulation where effective competition is delivering the best deal for consumers.

Announcing the publication of Oftel’s annual report David Edmonds, Director General of Telecommunications, said:

"There has been huge growth and rapid change throughout 1999 in the UK’s telecoms market, which has presented many challenges for Oftel.

"Encouraging the early introduction of new high speed information services and cheaper Internet access for consumers have been two major projects for Oftel over the year.

"15 million adults now regularly access the Internet – more than any other country in Europe - with recent OECD figures showing UK Internet access prices for residential consumers amongst the lowest in the world.

"Following a major review of the mobile market, Oftel is now monitoring price changes for calls from mobile phones. The results show that our policy of encouraging competition is bringing prices down rapidly for consumers.

"In addition, 1999 saw the start of Oftel's regular review of price controls on BT’s residential calls and wholesale rates.

"Oftel has also worked with the industry and consumer groups to make sure that consumers have clear information on the type and price of services available to them. These include the fixed line price comparison website, mobile network performance surveys and telecoms advice for small businesses.

"Oftel made a major contribution to the EU’s review of communications regulation and developed a new strategy which will bring a more focussed approach to regulation in the UK."

Notes to Editors

1. Oftel’s 1999 Annual Report is published by The Stationery Office Limited, House of Commons printing number HC496 and can be purchased for £15. Limited copies are available for Journalists and can obtained by contacting the Oftel Press Office on 020 7634 8991.

2. The Director General of Telecommunications is required under Section 55 of the Telecommunications Act 1984 to provide a report to the Secretary of State for Trade and Industry for the period 1 January to 31 December each year.

3. Further information on Oftel’s activities is available on the website at: http://www.oftel.gov.uk


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