Ref: 46/01
Date: 5 July 2001

Oftel has today set out how the flexibility and responsiveness of self and co-regulatory initiatives can bring important benefits to consumers and the telecoms industry.

Oftel’s statement on self and co-regulation also explains how informal regulation by the industry can work alongside formal regulation by Oftel.

Oftel’s views are contained in the statement ‘The benefits of self and co-regulation to consumers and industry’ which has been published today.

Commenting on the statement, David Edmonds said

"Formal regulation by Oftel is central to encouraging competition and tackling anti-competitive behaviour. But self and co-regulation can bring other benefits to consumers and industry.

"Consumers benefit from initiatives such as access to pricing and quality of service information provided by the industry, while companies can benefit from a flexible approach to tackle issues of common interest without the need for formal regulation.

"The price comparison website www.phonebills.org.uk and a proposed new industry ombudsman to deal with consumer disputes are two initiatives where self and co-regulation can deliver real benefits to consumers.

"Self and co-regulation cannot always substitute for formal regulation. However, as competition increases and the need for formal regulation decreases, there is an important role for self and co-regulation so the industry can meet the needs of their customers in areas where co-operation is helpful.

"Oftel’s strategy is consistent with the Government’s proposals for OFCOM, the future communications regulator, which will encourage co-regulation and self-regulation where appropriate."

Notes to editors

Oftel’s statement: ‘The benefits of self and co-regulation to consumers and industry’ is available on Oftel’s website at www.oftel.gov.uk/publications/about/self0701.htm. Hard copies are available to the media from Oftel’s Press Office on 020 7634 8991 and to the public from the Research and Intelligence Unit on 020 7634 8761.