All Open Cases

August 2003	September 2003	October 2003	November 2003
July 2003	May 2003	April 2003	March 2003

November

Dispute between Cable & Wireless and BT - BT's Product Management, Policy and Planning ('PPP') charge
Case opened: 19 November 2003
Case Reference: CW/00700/09/03

Digital Serve ISP: alleged unfair contract terms
Case opened: 18 November 2003
Case Reference: CW/00705/10/03

October

Complaint from Swedia Networks UK Ltd against BT Wholesale about terms in the Access Network Facilities (ANF) agreement
Case Reference: CW/00707/10/03
Case opened: 30 October 2003

Investigation into InterCity Mobile's number portability process
Case Reference: CW/00702/10/03
Case opened: 27 October 2003

Number Portability complaint from Eurocall Ltd against Core ISP
Case Reference: CW/00694/09/03
Case opened: 1 October 2003

September

Complaint from FDM Technologies against BT about delayed provision of broadband services
Case reference: CW/00679/08/03
Case opened: 17 September 2003

August

Dispute between Orange and BT - CSI Links connection and rental charges cost sharing
Case Reference: CW/00663/07/03
Case opened: 29 August 2003

BT's tariff structure and pricing for its 'NetStream 16' circuits
Case Reference: CW/00669/08/03
Case opened: 28 August 2003

IPStream to DataStream Migration / Equal terms for DataStream
Case Reference: CW/00626/06/03
Case opened: 15 August 2003 (submitted to Oftel on 4 June 2003)

mediaWays.uk.Limited and Thus plc complaint concerning BT price changes to virtual path CBR and VBrt classes of service
Case Reference: CW/00678/08/03
Case opened: 14 August 2003

Complaint from BT against PNC about number portability
Case Reference: CW/00659/07/03
Case opened: 1 August 2003

July

Dispute between Energis and BT about short haul data services (SHDS) and dense wave division multiplexing (DWDM)
Case reference: CW/00656/07/03
Case opened: 23 July 2003

BT's volume discount scheme for IPStream and DataStream
Case Reference: CW/00657/07/03
Case opened: 22 July 2003

BT 0845 & 0870 retail price change - SuspectedInternet Service Provider (ISP) margin squeeze
Case Reference: CW/00647/07/03
Case opened: 18 July 2003

May

Suspected margin squeeze by Vodafone, 02, Orange & T-Mobile
Case reference: CW/00615/05/03
Case opened: 16 May 2003

April

Freeserve.com plc - BTOpenworld's Broadband Pricing
Case reference: CW/00613/04/03
Case opened: 16 April 2003

March

DQ Advertisement on the cover of the BT Phonebook
Case reference: CW/00604/03/03
Case opened: 21 March 2003