Complaint from BT against PNC about number portability

Complainant: BT
Complaint against: Personal Number Company Ltd (PNC)
Case opened: 1 August 2003
Issue: Number Portability
Relevant instrument: General Condition 18 of the Communications Act 2003

BT believes that PNC is failing to meet its regulatory obligations to provide Number Portability on reasonable terms, particularly in relation to time scales. BT therefore has asked the Director to investigate this matter.

Case Leader: Tanya Rofani (020 7634 8938 e-mail tanya.rofani@oftel.gov.uk)
Case Reference: CW/00659/07/03