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Competition Bulletin: Closed Cases: Closed Complaints Layout image
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All Closed Complaints

September 2003 October 2003 November 2003 December 2003    
August 2003 July 2003 June 2003 May 2003 April 2003 March 2003

December

Opal Telecom: alleged breach of the Numbering Condition of Entitlement
Case Reference: CW/00670/08/03
Case opened: 20 August 2003

November

Complaint against Orange charging for calling 080 numbers
Case Reference: CW/00688/09/03
Case closed: 20 November 2003

AOL Broadband: alleged unfair contract terms
Case closed: 17 November 2003
Case Reference: CW/00676/08/03

Provision of EPG services by BskyB
Case Reference: CW/00653/07/03
Case closed: 14 November 2003

Complaint about BT's use of 'Save' activity
Case Reference: CW/00658/07/03
Case closed: 7 November 2003

October

Complaint from One Bill Telecom against BT Wholesale about Wholesale Line Rental (WLR) transfer rejections
Case reference:
CW/00641/06/03
Case Closed: 30 October 2003

Telewest: unfair terms & conditions (consumer contracts)

Case Reference: CW/00686/08/03
Case closed: 9 October 2003

September

Complaint from Telewest against Corporate Communications Europe Ltd about Number Portability
Case Reference: CW/00639/06/03
Case closed: 19 September 2003

Investigation of complaints about BT's IPStream Price Reductions
Case Reference: CW/00607/04/03
Case closed: 12 Septemeber 2003

Medius Networks Ltd: Suspected misuse of personal numbers
Case reference: CW/00622/06/03
Case closed: 10 September 2003

August

BT Together - New Pricing Proposals
Case reference: CW/00609/04/03
Case closed: 29 August 2003

Orange - Alleged Unfair Contract Terms
Case reference: CW/00617/05/03
Case closed: 14 August 2003

Nexus - Alleged misuse of personal numbers
Case reference: CW/00610/04/03
Case closed: 11 August 2003

Boltblue (Anytime): Alleged unfair contract terms
Case Reference: CW/00633/06/03
Case closed: 1 August 2003

July

BT Wholesale's pricing of DataStream Customer Access Link
Case reference: CW/00606/04/03
Case closed: 31 July 2003

Boltblue Limited: alleged unfair contract terms
Case Reference: CW/00614/05/03
Case closed: 30 July 2003

Cellular Operations Ltd: unfair contract terms
Case Reference: CW/00640/06/03
Case closed: 24 July 2003

Complaint from Panreach Ltd against StarComm LTD about number portability
Case Reference: CW/00630/06/03
Case closed: 24 July 2003

PNC: Alleged refusal to port non-geographic numbers
Case reference: CW/00605/03/03
Case Closed: 24 July 2003

Complaint from Eurocall against Equant about number portability
Case Reference: CW/00624/06/03
Case closed: 24 July 2003

Komtel - alleged use of automatic calling equipment
Case Reference: CW/00600/03/03
Case closed: 18 July 2003

June

EPG charge increases
Case Reference: CW/00580/01/03
Case closed: 30 June 2003

COLT: Alleged Misuse Of Personal Numbers
Case Reference: CW/00616/05/03
Case closed: 11 June 2003

Komtel: Alleged misuse of 070 personal number ranges
Case reference: CW/00594/02/03
Case closed: 4 June 2003

Inclarity: Alleged misuse of 070 personal number ranges
Case reference: CW/00592/02/03
Case closed: 3 June 2003

May

Number Portability between Call Sciences and BT
Case reference: CW/00593/02/03
Case closed: 21 May 2003

1st Rate Telecom: Misuse of Personal Numbers
Case reference: CW/00589/01/03
Case closed: 20 May 2003

Magrathea: Possible misuse of personal numbers
Case reference: CW/00596/03/03
Case closed: 8 May 2003

April

WHSmithnet/Virtual ISP Services Limited - unfair contract terms
Case reference: CW/00595/03/03
Case closed: 28 April 2003

Cellular Operations Ltd - Alleged unfair contract terms
Case reference: CW/00599/03/03
Case closed: 14 April 2003

Energis request for Surfport number portability
Case reference: CW/00577/12/02
Case closed: 14 April 2003

Telewest and DQ118 codes
Case reference: CW/00586/01/03
Case closed: 4 April 2003

March

Complaint against BT offering unpublished/non-transparent discounts
Case reference: CW/00576/12/02
Case closed: 3 March 2003

 

 

 

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