Open Complaints

November 2003
July 2003	August 2003		October 2003

November

Digital Serve ISP: alleged unfair contract terms
Case opened: 18 November 2003
Case Reference: CW/00705/10/03

October

Complaint from Swedia Networks UK Ltd against BT Wholesale about terms in the Access Network Facilities (ANF) agreement
Case Reference: CW/00707/10/03
Case opened: 30 October 2003

Investigation into InterCity Mobile's number portability process
Case Reference: CW/00702/10/03
Case opened: 27 October 2003

Number Portability complaint from Eurocall Ltd against Core ISP
Case Reference: CW/00694/09/03
Case opened: 1 October 2003

August

mediaWays.uk.Limited and Thus plc complaint concerning BT price changes to virtual path CBR and VBrt classes of service
Case Reference: CW/00678/08/03
Case opened: 14 August 2003

Complaint from BT against PNC about number portability
Case Reference: CW/00659/07/03
Case opened: 1 August 2003

July

BT 0845 & 0870 retail price change - Suspected Internet Service Provider (ISP) margin squeeze
Case Reference: CW/00647/07/03
Case opened: 18 July 2003