To make searching for publications easier, since January all new documents have been placed both in their relevant category and also under a new date order area, which lists all publications in chronological date order by month. A reference number is also used and this may be quoted to Oftel's Research Unit if hard copies are required.

There are also new areas for broadband publications and documents relating to the Calls to Mobiles referral to the Competition Commission.

Expanded information on Universal Service obligations, under the consumer initiatives area, will be added shortly.