| Oftel Submission to the OFT Review of the Pay TV Market | |||||||
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Section 6: CHANNEL PACKAGING ISSUES 112. The sections
on pricing and security of supply discussed a number of areas where
there appears to be a question as to whether Sky might be using (or
have the potential to use) its dominant position in one part of the
market (wholesale premium programming) to leverage its position in another
(retail-distribution). The issues over the terms of supply of Sky channels
and third party channels also raise the question of whether Sky may
also be able to use its dominant position in certain markets to gain
advantage in other related markets. Terms of supply for Sky channels 113. On the supply
of Sky channels the question is the scope for Sky to use its position
in the market for premium content to leverage its position in the market
for general news and entertainment channels. There seem to be three
issues: i. whether supply
of Sky sports and the movie channels is conditional on purchase of Sky
News and Sky One; ii. the significance
of the 'buy-through' restriction - premium channels may only be sold
to subscribers who also take a basic package; iii. the obligation
to supply Sky One and Sky News, if carried, to every subscriber. 114. Sky say that
cable operators do not have to buy Sky One and Sky News in order to
obtain the premium channels. However, the versions of the contract we
have seen assume that all the channels are purchased. This may be because
in practice all the companies choose to buy these channels - however
we believe this is an issue that should be specifically addressed in
any undertakings. 115. A further
reason why we believe that this issue has to be addressed in the undertakings
is that the advent of Pay Per View (PPV) and Near Video on Demand (NVOD)
may lead to Sky seeking (as it did in the TeleWest and NYNEX agreements)to
assure itself of large blocks of channel capacity on operators' systems. 116. The second
set of issues concern whether premium channels should be available only
to subscribers to basic channels. We cannot make a judgement on the
proposition that this method of tiering is demanded by the Hollywood
studios or other suppliers of film product - or equally whether Sky
could negotiate other conditions if it so wished. We would note however
that there should be no similar reason why this approach should apply
to Sky sports channels. 117. The traditional
approach modelled on American experience (where cable companies have
until recently been barred from offering telephony) is that the basic
package in effect incorporates a standing charge element (the equivalent
of telephone line rental). Offering premium services on their own would
not produce any great saving for the consumer as the standing charge
element would still need to be recovered. UK cable companies are in
a different position because they offer telephony - this makes it viable
to offer incremental services on a stand-alone basis. We believe that
this underlying issue will become, if anything more important with the
advent of pay-per-view. 118. There does
not seem to us to be any reason why in principle premium programming
should not be available on stand-alone basis. We do not know to what
extent cable companies will seek to exploit this ability - or whether
they will opt for a range of packages with optional add-ons. The important
point however is that they should have the ability to develop their
own marketing strategies which best meet the demands of consumers and
their own business needs. there appears to us to be a good case for
addressing this issue in any undertakings. 119. The third
issue is the requirement that Sky News and Sky One can only be carried
if they are available to all subscribers. Given that these two channels
can account for a quarter or so of the programming costs of a basic
package this has clear potential to restrict the scope to offer tailored
and low-cost sub-basic options - or to differentiate packages for particular
areas. (Limiting the scope for such differentiation may also reduce
opportunities for channels suited to such niche packages - eg ethnic
minority channels. The obligation would appear to restrict consumer
choice and to make consumers pay for channels they do not necessarily
want. 120. We freely
acknowledge that Sky One (with a 4.9% share of viewing in cable/satellite
homes) is the most popular of the basic channels on cable (Sky News
with a 1.2% share is one of the more popular channels but others are
ahead). However, total viewing shares only measure the popularity of
the channel among the audience as a whole - they do not measure the
preferences of the particular sections of the audience at whom differentiated
packages might be aimed. 121. Clearly programme
suppliers and retail distributors (including cable operators) have different
interests here. Programme suppliers interests are to maximise their
audiences and minimise the level of risk. Retail distributors on the
other hand have an interest in maximising their commercial flexibility.
In practice this tension is resolved in negotiation with pricing negotiated
in relation to a guaranteed number or proportion of subscribers. In
principle there is no reason why this matter should not be a matter
of commercial negotiation. The problem in Sky's case is the mismatch
of bargaining power - derived from Sky's dominant position in the wholesale
supply of premium channels. Our view is that Sky should make advertising
avails available in line with industry standard practice. The section
on possible remedies includes our suggestions on how this might be addressed
in any undertakings. 122. Finally, the
cross-advertising of other Sky channels (without the right of cable
operators to opt out) may make it difficult in practice for cable operators
not to take certain Sky channels and in our view undermines the objective
of the undertaking to remove channel bundling. Terms of supply for third party channels 123. Another set
of issues stem from our concern about the potential for Sky to build
upon its dominant position as a wholesaler of its own channels to become
a wholesaler of third-party channels. The question here concerns the
scope Sky may have derived from its dominant position in retail-distribution
(which means that to get access to the major part of the UK pay-TV subscriber
base you have to go through them) in order to secure the right to supply
third party programming in the wholesale market or to control the terms
on which it is made available. This possible effects are: reinforcing
the dependence of the cable companies on programming available from
Sky; foreclosing the possibility of competition in the wholesale programming
market; or hypothetically, making it possible for Sky to deny, if it
chose, programme material to rivals to its DTH business (eg cable or
digital terrestrial television). 124. This is the
long term concern that is raised, in particular in relation to the Disney
Channel. No doubt the review will wish to address the issue of whether
the Disney Channel is being made independently available to cable companies
other than as a channel bundled with the Sky premium channels. There
seems to us good reason to doubt whether this requirement can be effective
without a requirement for Sky to unbundle at the wholesale level in
line with the provision in the undertakings prohibiting the bundling
of dissimilar channels (which we believe to be in the interests of the
consumer and strongly support). Conclusion: channel packaging issues 125. The analysis
of the channel packaging issues highlights the need to consider appropriate
safeguards to prevent Sky using a dominant position in one part of the
pay-TV market to distort competition in another. In our view the issue
at the heart of the discussion of the terms of supply of Sky's own channels
is the need to consider what safeguards are necessary to deal with the
potential for market power in the wholesale market for premium channels
to lead to distortion in the more competitive wholesale market for general
news and entertainment channels. Similarly, in relation to the wholesale
supply of third party channels consideration needs to be given to safeguards
to prevent Sky using a dominant position in retail distribution to extend
its dominant position in the wholesale market for premium channels by
becoming an exclusive wholesale distributor for third-party channels
in return for access to its subscriber base. 126. There is also
the potential for it to use its dominant position to leverage its position
either in future new markets (eg online gambling) or in new services
within the pay-TV market (Near Video on Demand and digital terrestrial
television). 127. The agreements
between Sky and NYNEX and TeleWest are very relevant here in illustrating
that the potential for abuse of dominant position is not hypothetical.
These agreements appear to demonstrate that Sky has both the capability
and the willingness to use its market power in one part of the market
to forestall competition in another - in this case by using its dominant
position as a supplier in the wholesale market to forestall competition
in the retail market from alternative sports and movie channels. We
understand that they are the subject of a separate investigation under
the Restrictive Trade Practices Act, but in our view they should be
taken into account in considering whether additional safeguards are
needed. Possible remedies 128. Bundling:
the contract should explicitly provide for separate purchase of individual
channels or for certain channels not to be carried. 129. Advertising:
we would suggest that the undertakings require Sky not to cross-promote
channels if the cable operator does not have the ability to opt out
from them. These opt-outs could provide the ad avails suggested
above. the same provision should apply to offers restricted to Sky DTH
subscribers. 130. Obligation
to provide Sky One and Sky News to all basic subscribers: it may
be that this issue can be simply addressed by unbundling ie specifically
providing for the cable operators to be able not to take specific channels
if they do not wish to do so (this assumes that the real strength of
Sky's bargaining position lies in its premium programming). There may
well however be a need for the undertakings to make provision for independent
arbitration where this cannot be resolved (this might for example settle
that the proportion of guaranteed subscribers be in line with standard
industry practice). 131. Wholesale distribution of third party channels: we support the OFT's effort to require that Disney should not be supplied in the wholesale market exclusively through Sky. There must however be a question mark over the effectiveness of this without a requirement on Sky to unbundle. Go to next section of this document |
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