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Call Success Rate Survey - April-September 2001 Layout image
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National (UK)

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance (calls connected and completed)

BT Cellnet

97.0

98.5

98.6

0.2

One2One

95.1

96.9

98.1

0.3

Vodafone

97.4

98.5

98.9

0.2

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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East Anglia

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

97.8

98.7

99.2

0.0

One2One

96.5

98.2

98.3

1.2

Vodafone

98.8

99.0

99.8

0.7

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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London

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

96.8

98.4

98.4

0.5

One2One

97.9

99.1

98.8

0.5

Vodafone

97.2

98.2

99.0

0.5

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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Midlands

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

97.1

98.5

98.6

0.5

One2One

96.3

97.6

98.7

0.6

Vodafone

97.8

98.8

99.0

0.5

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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Northern England

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

98.3

99.2

99.1

0.4

One2One

96.5

97.5

99.0

0.5

Vodafone

97.5

98.5

98.9

0.5

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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Northern Ireland

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

96.7

97.9

98.9

1.2

One2One

93.4

96.0

97.3

1.6

Vodafone

97.6

98.7

98.9

1.0

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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Scotland

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

95.4

97.8

97.6

0.9

One2One

90.8

94.0

96.6

1.3

Vodafone

97.1

98.5

98.5

0.8

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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South East England

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

96.7

98.4

98.4

0.6

One2One

94.9

97.4

97.5

0.8

Vodafone

98.2

99.0

99.2

0.5

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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South West England

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

96.6

98.2

98.4

0.9

One2One

94.9

97.8

97.0

1.1

Vodafone

97.4

98.5

98.9

0.8

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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Wales

Company

Calls connected and completed successfully

Successful set-ups

Successfully-held calls

Variance

(calls connected and completed)

BT Cellnet

96.1

97.8

98.4

1.1

One2One

82.5

86.6

95.3

2.3

Vodafone

94.1

97.0

97.0

1.4

Orange has decided not to publish the results of its drive survey, as they do not accurately reflect the performance of the Orange network.

The fixed-line-to-mobile results were affected by localised faults on the fixed network where the test calls were originated, resulting in the failure of a number of test calls to the Orange network. Consequently, the data obtained does not reflect the actual network performance of Orange. Orange is currently working with the fixed operator to resolve this issue.

For the avoidance of doubt the scope of the fault was limited to test calls. The quality of service of customer calls made to and from the Orange network was not impacted by this issue.

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