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- International
benchmarking study of Internet services and annex
- 27 October 2003
- Oftel's latest
quarterly research into residential consumers' use of fixed
and mobile telephony and
Internet services - Q14 August
2003 - published 27 October 2003
- Oftel's latest
quarterly research into business use of Internet
services - Q14 August 2003 - published 27 October 2003
- Mobile
phone number portability and SIM unlocking research - Mystery
shopping project
- published August 2003
- Oftel's latest
quarterly research into business use of fixed
and Internet services –
Q13 May – published 31 July 2003
- Oftel's latest
quarterly research into residential consumers' use of fixed
and mobile telephony and Internet
– Q13 May 2003 – published 31 July 2003
- Qualitative
research into large business'
use of telecoms - 31 July 2003
- Customer
satisfaction with Oftel's complaint handling - Wave 3, April 2003
- 19 June 2003
- International
benchmarking study of Internet,
mobile and fixed
services – 4 June 2003
- Oftel's latest
quarterly research into residential
consumers' and business
use of Internet – Q12 February 2003 – published 12 May
2003
- Telecoms
usage related to ethnicity – Qualitative research, March
2003 – published 23 April 2003
- Oftel latest
reserch into the impact of Oftel
consumer guides, October 2002 – January 2003 – published
23 April 2003
- Internet
and mobile leaflets –
Qualitative research, May 2002 – published 23 April 2003
- Oftel's latest
quarterly research into business use of fixed
telecoms services and mobile
telephony – Q12 February 2003 – published 23 April
2003
- Oftel's latest
quarterly research into residential consumers' use of fixed
telecoms services and mobile
telephony – Q12 February 2003 – published 23 April
2003
- Assessing
potential consumer savings – consultation on a methodology
– 8 April 2003
- Oftels latest
research into the use of fixed telecoms services and Internet
in the Hull Area – residential
consumers and business users
– January 2003 - published 18 March 2003
- Oftel's latest
quarterly research into business use of fixed
telecoms services, mobile telephony
and Internet - Q11 November
2002 - published 27 January 2003
- Oftel's latest
quarterly research into residential consumers' use of fixed
telecoms services, mobile telephony
and Internet - Q11 November
2002 - published 27 January 2003
- Consumers'
use of public payphones - October 2002 - - research - published
27 January 2003
- Customer
satisfaction with Oftel's complaint handling, Wave 2, November
2002 - 11 December 2002
- Mobile
networks call success rate survey - 9 December 2002
- International
benchmarking study of Internet access (dial-up and broadband)
- 6 December 2002
- International
benchmarking study of mobile services - 6 December 2002
- Oftel surveys
into residential consumers use of Fixed,
Internet and Mobile
services for August 2002 - 24 October 2002
- Oftel surveys
into business consumer use of Fixed,
Internet and Mobile
services for August 2002 - 24 October 2002
- Key trends
in fixed and mobile telephony, and the Internet - for business
consumers and residential consumers
- 24 October 2002
- Businesses’
use and opinion of special rate number allocation
- 29 August 2002
- Consumer
Awareness of Premium Rate Services (PRS)
- 29 August 2002
- Premium
Rate Services - Qualitative Research
- 29 August 2002
- Special
rate numbers: Views of Small and Medium-Sized Businesses -
29 August 2002
- Oftel surveys
into business consumer use of Fixed,
Internet and
Mobile services for May 2002 - 29 July 2002
- Oftel surveys
into residential consumer use of Fixed,
Internet and Mobile
services for May 2002, 24 July 2002
- Getting
the best deal when using your mobile phone in France - 1 July
2002
- International
benchmarking studies of Internet
and broadband, mobile
and fixed line services -
12 June 2002
- Mobile
network operators’ call success rate survey
- 9 June 2002
- Oftel surveys
into business consumer use of Fixed,
Internet and Mobile
services for February 2002 - research, 2 May 2002
- Oftel surveys
into residential consumer use of Fixed,
Internet and Mobile
services for February 2002 - research, 29 April 2002
- Mobile
international roaming research reports - 4 April 2002
- Oftel surveys
into business consumer use of Fixed,
Internet & Mobile
services for November 2001 - research, 10 February 2002
- Oftel surveys
into residential consumer use of Fixed,
Internet & Mobile
services for November 2001 - research, 29 January 2002
- Consumer
perceptions of broadband services - research, 29 January 2002
- Consumers
use of mobile phones abroad
- research, 29 January 2002
- International
benchmarking study of Internet access (dial-up and broadband)
- 7 December
- The
importance of brands in the telecoms market: qualitative report
- 26 November
- Mobile
network operators call success rate survey - research, 20
November 2001
- International
benchmarking study of mobile services - 7 November 2001
- Oftel surveys
into business consumer use of Fixed,
Internet & Mobile services
for August/September 2001 - research, 4 November 2001
- Oftel surveys
into residential consumer use of Fixed,
Internet & Mobile
services for August 2001 - research, 4 November 2001
- Competition
in International Calling, Qualitative Research, August 2001
- 21 August 2001
- Telecoms
Advice website, Qualitative Report - 31 July 2001
- Oftel surveys
into business consumers use of Fixed,
Internet & Mobile
services for May/June 2001 - research, 31 July 2001
- Use
of multiple SIM cards in mobile phones by consumers in Italy,
Finland & Portugal, summary of Oftel research, April/May 2001
-
31 July 2001
- Oftel surveys
into residential consumers use of Fixed, Internet & Mobile services for
May 2001 - research (07/01)
- International
benchmarking study of dial-up PSTN Internet access, mobile and
fixed line services - research
(06/01)
- Oftel surveys
into business consumers use of Fixed,
Mobile & Internet
services for Quarter 4, February 2001 - research (05/01)
- Oftel research into consumers'
use of public payphones - research (02/01)
- Oftel surveys
into residential consumers use of Fixed, Internet & Mobile services for Quarter
3, November 2000 - research (02/01)
- A
price index for mobile telephony - research (02/01)
- Mobile
Network Operators call success rate survey - research (01/01)
- International
Benchmarking of DSL and Cable Modem Services - Research (01/01)
- SMEs quarterly research reports
on fixed, internet and mobile usage of telecoms - research
(01/01)
- SMEs and the Internet –
qualitative research report (01/01)
- Large business use of telecoms
competition and services - workshop (01/01)
- International benchmarking study of
mobile services and dial-up PSTN Internet access - (12/00)
- Consumers use of digital TV - Research
(10/00)
- A
Price Index for Mobile Telephony - Research (10/00)
- Consumers' use of mobile telephony:
Summary of Oftel residential survey Q2 August 2000 - Research
(10/00)
- Consumers' use of Internet: Summary
of Oftel residential survey August 2000 - Research (10/00)
- Telecoms usage among small and medium
enterprises (SMEs) - 4 research documents (08/00)
- Consumer switching behaviour in the
telecoms market - Research (08/00)
- Consumers’ use of Digital TV
- Research (08/00)
- Consumers' awareness, usage and attitudes
towards telecoms - 4 research documents (08/00)
- Teligen study for OFTEL: International
Benchmarking Study of Telecommunication Services - (05/00)
- Mobile quality of service survey of
successful call rates - survey (05/00)
- Consumer awareness and use of competition
in the residential fixed line market - research (05/00)
- Towards Better Telecoms for consumers
- Research (05/00)
- The bill of a 'typical' residential
customer - research (05/00)
- Homes without a fixed line phone
- research (04/00)
- Analysys report for OFTEL: International
Benchmarking of DSL Services - (04/00)
- Competition in e-commerce: a joint
OFTEL & OFT study - (04/00)
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