Section A	The Purpose of this Manual
	Additional Topics
Section B	The Role of FTSLU
Section C	Description of Licence Product
Section D	Licence Applications
Section E	Licence Applications Process
Section F	Licence Renewal Process
Section G	Licence Amendment Process
Section H	Licence Cancellation Process
Section I	Licence Revocation Process
Section J	Disclaimer
Section K	Contact Details
Section L	The Satellite Network Licence
Section M	Link Schedule
Section N	Sample of Renewal Notice
Section O	Proposed Notice of Revocation
Section P	Sample Notice of Revocation
Section Q	Definitions
Section R	Glossary

SECTION A THE PURPOSE OF THIS MANUAL

This is the Licence Procedures Manual for Satellite Networks using Small Interactive Terminals¹ operating in exclusive frequency bands 14 to 14.25 GHz and 29.5 to 30 GHz, and complements the more general licensing policy and procedures described in the overarching Licensing Policy Manual of the Radiocommunications Agency (RA or the Agency).

These documents have been written to comply with the European Directive 97/13/EC, which sets a common framework for general authorisations and individual licences, in the field of telecommunications services. Directive 97/13/EC has been enacted into UK legislation by Statutory Instrument 1997 No. 2930, which amended licensing provisions in both the Telecommunications Act 1984 and the Wireless Telegraphy Act 1949. The specific aim of Directive 97/13/EC is to ensure that Member States use fair and transparent procedures for issuing licences which allow licensees to provide telecommunications services or networks.

This Manual provides information specifically relevant to the licensing of satellite networks using small interactive terminals. In so doing, the manual highlights the procedure for applying for a satellite network licence and RA's cross-checks to the RA363 Application Form. It further illustrates in graphical form the key algorithms for processing new applications, renewals, amendments, cancellations and revocations. Also, this manual will be subject to revision as necessary to align with current technological developments for reasons related to the effective and appropriate use of the spectrum.

The criteria contained in the licensing manual along with the UK Radio Licence Interface Requirements apply to the licensing of Satellite Earth Stations operating in the UK in frequency bands designated for the Fixed Satellite Service and assigned for Earth-to-space transmission.

¹Terminals are often referred to as earth stations or outstations

• Amendments/additions to licences and schedules
• Take-overs and transfers
• Licence revocation
• Licence exemptions
• Accounts procedures
• R & TTE Directive
• Enforcement
• Complaints procedure

The above manual is available from:

Information and Library Service
Radiocommunications Agency
Wyndham House
189 Marsh Wall
E14 9SX

Tel: 020 7211 0502/0505

E-mail: library@ra.gsi.gov.uk

The Fixed Terrestrial and Satellite Links Unit (FTSLU) is the lead Business Unit within the RA dealing with licensing, assignment and spectrum management issues pertaining to the administration of the following services in geographical areas administered by RA:

• fixed terrestrial (point-to-point) link;
  
• fixed 31 GHz (point-to-multipoint) terrestrial links;
• scanning telemetry systems; and
• satellite links

Relevant legislation and policy (European as well as UK) and the powers of RA

All licensed satellite network operation in the UK shall comply with all relevant EU directives including:

Licensing Directive 1998 (Directive 97/13/EC)

The European Licensing Directive came into effect in January 1998. The Licensing Directive has provision for any customer to appeal or make representations against any change made to their licence. This also applies to licences revoked due to non-payment, however, in this case representations will be limited to payment issues.

In all cases the customer can make representations, in writing, stating full details and all mitigating circumstances within 28 days of the RA notifying them of the intent to amend or revoke the licence.

R&TTE Directive (Directive 99/5/EC)

The Radio and Telecommunications Terminal Equipment Directive (R&TTED) is European legislation which defines how regulatory compliance of radio telecommunications terminal equipment destined for the European Union will be dealt with. The Directive 99/5/EC removes the requirement for formal national type approval. Further information on the scope of this directive, along with a copy of the R&TTED, is available from the RA website, see Section K.

Wireless Telegraphy (WT) Act 1949 – Licensing

Installation and use of radio equipment is authorised by a licence issued under the WT Act 1949. A licence is required to operate any scanning telemetry system or earth station or fixed terrestrial microwave or millimetric links.

Wireless Telegraphy (WT) Act 1998 – Spectrum Pricing

The WT Act 1998 provides the RA with spectrum management legislation to manage the spectrum more effectively and promote its optimal utilisation. Licence fees are set out annually in regulations made under the WT Act 1998.

Telecommunications Act 1984

It is also important to check at an early stage whether a Telecommunication Act 1984 licence is also needed for your system.

A system generally does not require a Telecommunications Act licence if:

• it consists entirely of apparatus controlled exclusively by the organisation operating the system;
• it is not connected to any other telecommunication system, e.g., the Public Switch Telephone Network (PSTN), leased private circuits or any third party operated system;
• it is not shared with, and does not provide a service to, anyone else, and is used exclusively by the licensee's employees for business purposes.

Broadcasting Act 1990

For transmitting broadcasting content, a Broadcasting Act licence may also be required. Advice should be sought from the Independent Television Commission and/or the Radio Authority. Contact details can be found in Section K.

Directive 98/34/EC

Directive 98/34/EC is intended to help avoid the creation of trade barriers within the European Community. It requires Member States to notify the Technical Regulations pertinent to a particular licence type to the European Commission to allow Member States the opportunity to comment.

All new and revised Technical Regulations are notified to the EC under the Directive notification procedures. All Technical Regulations are subject to a three-month mandatory ‘stand still period', for consultation which starts when they are received by the EC. Following the ‘stand still period' and provided no objections are received from Member States then the new or amended Technical Regulation can be published and implemented.

Equipment Requirements

The "essential requirements" of Article 3.2 of Directive 99/5/EC include the minimum system requirements that are deemed necessary for reasons related to the effective and appropriate use of the radio spectrum.

The apparatus comprised in the station(s) ("the Apparatus") is so designed, constructed, maintained and operated, that its use does not cause any harmful interference to any authorised spectrum user.

All equipment used by network licensees shall be registered with the Agency and achieve the necessary minimum standards sufficient to protect adjacent satellites and other terrestrial services from interference. The UK requirements for interactive terminals to be included within a network licence are as follows:

Operational Requirements

All transmissions to the satellite must be authorised by the Satellite Operator and the Apparatus must comply with their published technical standards and the UK Frequency Allocation Tables. The information sheet RA383 gives a high level description of how spectrum in the UK is used for fixed satellite systems.

Operators are required to conform to all conditions defined within the licence. Details can be found in Section L.

All UK Earth Station Licences currently available are issued in accordance with UK frequency allocation tables subject to the following provisions:

• Earth station antennae shall not be employed for transmission at elevation angles of less than 3 degrees measured from the horizontal plane to the direction of maximum radiation.
• The component of effective isotropic radiated power directed towards the horizon and the minimum elevation angle above the horizontal must comply with ITU Radio Regulations and not exceed those limits specified by Radio Regulations RR S21.8 – RR S21.15.
• The level of equivalent isotropically radiated power (e.i.r.p.) emitted by an earth station of a geostationary network shall not exceed those limits specified in Radio Regulations RR22.26-22.39.
• The relevant satellite must be at an orbital location notified to the ITU. There may be a delay in this information becoming known to the UK administration.
• The apparatus comprised in the station(s) ("the Apparatus") is so designed, constructed, maintained and operated, that its use does not cause any undue interference to any wireless telegraphy.
• The maximum aggregated data rate from each terminal licensed as part of a UK Satellite Network shall not exceed 2M symbols/sec consistent with ITU Recommendation 725.

Take-overs, transfers and changes of name

Details of the legal provisions surrounding changes to a licensee's circumstances are set out in the overarching RA Licensing Policy Manual.

Site clearance

Unless the use of a particular radio is covered by a specific exemption regulation, all radio transmissions within the UK are subject to National Site Clearance procedures, and are generally required to obtain site clearance whenever:

• the effective isotropic radiated power (e.i.r.p) exceeds 48dBW unless that class of equipment has been exempted by UK legislation (Statutory Instrument) ; and/or
• the height of the antenna above ground level exceeds 30m; and/or
• the antenna adds more than 5m to the existing height of the supporting structure.

All radio stations that require site clearance must register the correct transmission and location details with the RA prior to commencing transmissions.

Stations that do not surpass the above limits may undertake a rapid site clearance process through the Agency's online clearance system, SatClear [under development]. SatClear is an on-line tool that will allow holders of a network licence to dynamically manage the terminals associated with their licence. This includes clearing the locations of new terminals and registering them with the RA. Information stored against each terminal can be modified and a terminal can be deleted if no longer needed. Registrations, amendments and deletions may also be done in bulk using a batch process.

All Satellite Network Licences are initially issued on a non-protected, non-interference basis only after successful national co-ordination has been achieved.

Requirements

The earth station has obtained satisfactory site clearance for operation at that location: operators intending to transmit in the Fixed Satellite frequency bands must obtain national clearance and co-ordination and have been entered on the UK national frequency register prior to commencing operation in the UK.

All transmissions to the satellite are authorised by the Satellite Operator and the Apparatus complies with their published technical Requirements and the UK Frequency Allocation Tables.

Before terminals can be registered to a network, a satellite network licence is required. Application form RA363 should be used for new applications until the online licensing system is in place. Once a satellite network licence has been issued and terminal types added to the RA system, terminals can be added to the schedule. All satellite network transmissions are restricted to operation in the frequency bands 14-14.25 GHz, 14.25-14.5 GHz and 29.5-30 GHz. Currently, access to 14.25-14.5 GHz is not available.

The technical characteristics of satellite network terminals are typically characterised by:

• small antenna sizes (below 3.8m diameter)
• transmission rates typically <2Mbits/sec
• unattended operation supplemented by individual localised control and monitoring functionality
• professional installation remote supervision and operation via a single control network
• use of equipment that is optimised for operation to GSO satellites spaced at a minimum of 3 degrees (2 degrees in the frequency range 29.5 to 30 GHz).

This licence was developed in consultation with UK industry and takes account of all appropriate ITU Recommendations.

Requirements specific to Satellite Network Licences

The minimum elevation angle used by the interactive terminals that operate as part of a satellite network shall exceed 5 degrees.

Applications for equipment classes that are unable to meet the requirements specific to Satellite Network Licences condition are to be processed outside of the Network Licence.

Terminals that are included as part of a network licence shall implement independent local control and monitoring functions at the terminal, and be authorised, supervised and administered by a Network Control and Monitoring centre.²

The Licensee shall have the facility to disable individual terminal transmission³

For a UK registered satellite network there must be a minimum of three earth station terminals, (excluding the Hub).

Hub stations located within the UK that provide the necessary centralised control and monitoring function shall be licensed on the same basis as permanent earth stations.

For satellite networks in MESH configuration, the network operator must nominate and notify the Agency of those earth station(s) located in the UK which have independent centralised control and monitoring functionality and possess the capability to suppress transmissions from any earth station within the network. Earth stations that are capable of dynamic assignment as point-to-multipoint and point-to-point configuration may only be licensed as permanent earth stations.

All transmissions in the Fixed Satellite Service must be terminated prior to any change of location; unless operating under a specific exemption authorised by the Secretary of State.

Disclosure of Information

The Agency will not disclose information to any third party without the express consent of the applicant, however it reserves the right to disclose information relating to geographical position of the station (e.g. latitude and longitude) to others that share the use of the frequency band.

The Licence

The licence, see example shown in Section L, details the terms, provisions and limitations of the licence for operation. The licence will also detail further conditions of use which will be contained within the schedule.

Quality of service

On receipt of the licence application it is RA's aim to meet its Category C quality of service target:

90% of Licence applications or amendments to be processed and despatched within 40 working days and the remainder within 60 working days or an explanation given.

² ITU-Rec 729
³ ITU-Rec 729

General

Prior to transmission at a particular location, the operator must hold a satellite network licence and have obtained clearance for each and every transmission. The licensee must appoint a specific person to be responsible for the correct operation, supervision and maintenance of that network, and supply details to the Agency. It is the licensee's responsibility to transmit to a satellite only with the satellite operator's consent.

Making a Licence Application

Before making an application, the applicant should remember that no matter who applies on their behalf, the licence holder is still legally responsible for all actions carried out on their radio system. Any false information may lead to the granting of the licence being refused or revoked. The licence application form does carry legal status from an evidential point of view and applicants are therefore asked to sign the declaration.

Applications can be either paper-based or made electronically. The RA363 should be used for satellite network licence applications. The applicant can obtain a copy of the RA363 application form from the RA library (details in Section K) or can download the form from the RA web site.

How to complete the application form

It is essential that all questions are answered as fully as possible. Incomplete forms will be returned to the applicant. You should consider each question as mandatory unless otherwise stated.

New Customers

If you are a new customer, it is particularly important that you include all contact details on your application form, so that FTSLU can set up a new customer account.

Online Applications

Customers applying online will be taken through the application process. Failure to complete any section satisfactorily will prevent further progress and ultimately issue of the licence. However, electronic information documents will be available for reference.

Licence amendments

When applying for an amendment to a satellite network licence, form RA363 must be used. The existing licence number must be provided. Failure to provide this number will result in the application being returned. The form should also be used for registering a new terminal type or adding a terminal with e.i.r.p. in excess of 48dBW to an existing network licence.

However, the online SatClear system can be used to register terminals for addition to existing network licences, provided the terminal types are already listed on the system and e.i.r.p. is at or below 48dBW.

Checking the application

Please ensure that you fill the licence application legibly, completely and accurately. Any missing information may require the form to be returned with the Quality of Service targets negated.

Licence Fees

Current network licences are charged on an annual basis according to the following algorithm:

where "n" means the number of Earth Station terminals (subject to a minimum of 50 terminals per licence) licensed in the network;

"bW_n" means the Network Transmit assigned bandwidth (in MHz);

"MOD_n" means Modifier Value of 0.5; and

"P_n" means Transmit Peak power (in Watts) appearing at the flange of the network terminal antennas.

Payment method

New customers will be billed on issue of the licence. Amendments will be billed on renewal of the amended licence. Payments should be made payable to the "Radiocommunications Agency". Permitted methods of payment are described in the generic Licensing Policy Manual.

Where to send your form

Please send applications to:

Fixed Terrestrial and Satellite Links Unit
Radiocommunications Agency
Wyndham House
189, Marsh Wall
London E14 9SX

Tel: 020 7211 0300
Fax: 020 7211 0113

FTSLU Procedures

RA administers all licensing processes, i.e. new licence applications, renewals, amendments, cancellations and revocations. For paper applications, RA will ensure that sufficient accurate, relevant information is provided before issuing, renewing, amending or cancelling a licence. The following flow diagrams and tables outline the processes currently undertaken.

RA are developing an online system, initially only for satellite network licence applications but ultimately for each of processes described hereafter, which will replace the RA363 form. Until this is operational, only those amendments that can be completed using SatClear are in electronic format.

Click on table to download

Step/Check		Description	Responsibility	Activities covered by Quality of Service targets (see clause C.4)
1		Applicant submits network licence application form (RA 363) to RA	Customer
2		RA checks applicant's legal status in accordance with the advice given in Section B.	RA
	Pass	If the legal status passes validation then RA will continue processing the application. The transaction proceeds to step 3.	RA
	Fail	If the legal status fails validation then RA will return the Application form to the Applicant.	RA
3		The application form is checked to verify that all the necessary details are complete, accurate and legible in accordance with Section D.	RA
4		If any details are missing, RA will attempt to contact the applicant by telephone or e-mail, giving the customer five working days to respond with the necessary information. Under such a condition the licence application will be "Parked" (i.e. suspending the Quality of Service target until the customer replies or the five working day resolution period expires).	RA
	Pass	RA will only continue to process the application when the applicant responds with the necessary information. Proceed to step 5.	RA
	Fail	If the applicant fails to respond by the elapse of the five working day deadline then RA will return the application form to the Applicant.	RA
5		RA establishes whether an application relates to an existing customer.	RA
	No	For a new customer the RA will create and register a customer file. The transaction then proceeds to step 6.	RA
	Yes	For an existing customer the transaction now proceeds to step 6.	RA
6		RA ascertains whether the terminal type(s) on the application are included within the SatClear system.	RA
	No	Customer is advised to submit terminal types to RA. Application is suspended until terminal types can be added to SatClear.
	Yes	Proceed to step 7.
7		RA ascertains whether the terminal location is outside a restricted area.
	No	RA asks the applicant to declare that the terminal location is greater than or equal to the minimum declaration distance from the restricted area.
	Yes	Proceed to step 8.
8		RA checks whether proposed transmit power is below 48dBW.
	No	Proceed to step 9.
	Yes	Proceed to step 10.
9		RA performs national co-ordination (and where appropriate initiates international co-ordination) informing the applicant of the outcome. RA also obtains site clearance.
10		RA issues the invoice and awaits payment.
	Payment clears	The transaction now proceeds to step 8.	RA
	Payment fails to clear	If the cheque is incorrect in anyway, or fails to go through RA Finance, then RA contact the customer to resolve (within five working days) any problems, otherwise the application will be terminated. Under such a condition the licence renewal will be "Parked" (i.e. suspending the transaction until the customer replies) until any problem(s) are resolved, or the five working day resolution period expires. After this time RA will return the application form and payment to the Applicant.	RA
11		RA produces the licence and sends it to the applicant.	RA
12		Copies of the licence and licence schedule are attached to the registered customer file. The fee details are entered onto the renewal database, and marked ‘paid', under the customer's name.	RA
13		RA's licence database includes the licensee's details, licence renewal date and licence fee. In the fee payment entry, paid must be entered so that the licence rolls around for renewal next year.	RA

Click on table to download

Step/Check		Description	Responsibility	Activities covered by Quality of Service targets (see Section C)
1		RA initiates the licence renewal process at least six weeks in advance of the licence renewal date.	RA
2		RA checks customer's legal status in accordance with advice given in Section B.	RA
	Pass	If the legal status passes validation then RA will continue processing the application. The transaction proceeds to step 3.	RA
	Fail	If the legal status fails validation then RA will return the application to the customer.	RA
3		RA issues the customer six weeks in advance a licence renewal notice (see Section N) and associated licence fee request. A copy of the fee request is sent to RA Finance so the debt can be added to the customer account. The transaction proceeds to step 4.	RA
4		RA then await customer's payment/response within four weeks.	Customer
	Payment/ response received	When RA receive the customer's payment the transaction proceeds to step 6.	RA
	Response only	If RA receive a response then the transaction proceeds to step 5.	RA
	No payment/ response	If RA fails to receive both response and payment from the customer two weeks before the renewal date then RA will automatically issue a licence renewal notice reminder (see Section O) and associated licence fee request. Failing to respond or provide satisfactory answers will mean RA initiates the licence revocation process.	RA
5		RA receives response from the customer.	Customer
	Pass	If the response is satisfactory and timely then RA proceed the transaction to step 6. Also the renewal date for the forthcoming year is automatically set at this stage.	RA
	Fail	If the response is not acceptable to RA then the transaction will proceed to the licence revocation process if the matter is not resolved within five days. While dealing with any unresolved enquiries during this standstill time RA will "Park" the renewal.	RA
6		RA processes the payment. RA confirm that the cheque is made payable to: Radiocommunications Agency before forwarding to RA Finance, and subsequently to the bank.	RA
	Payment clears	RA finalises the licence and licence schedule(s). The transaction now proceeds to step 7.	RA
	Payment fails to clear	If the cheque is incorrect in anyway, or fails to go through RA Finance, then RA contact the customer to resolve (within five working days) any problems, otherwise the application will be terminated. Under such a condition the licence renewal will be "Parked" (i.e. suspending the transaction until the customer replies) until any problem(s) are resolved, or the five working day resolution period expires. Should the customer not make a valid payment before the renewal date then the transaction proceeds to step 9.	RA
7		RA updates the customer's file.	RA
8		Finally, a covering letter together with the licence, and appropriate licence schedule(s) are issued to the customer.	RA
9		Begin the licence revocation process one-day after the licence renewal date (see Section I).	RA
10		In parallel, the customer records are updated and a copy of the licence and link schedule is placed on the registered customer files. FTSLU now prepare the licence (see Section L) and the licence schedule (see Section M). Also on the licence database, details of the customer, the renewal date of the application (the date the licence was sent) and the amount added. Paid must be entered so that it rolls around for renewal next year. The registered customer file is placed in a folder and placed in the fixed terrestrial (point-to-point) link store. If for any reason the transaction was unsuccessful or terminated then this will also be recorded in the customer records.	RA

Click on table to download

Step/Check		Description	Responsibility	Activities covered by Quality of Service targets (see Section C)
1		The customer should submit any amendments, to RA, using either the RA363 application form or the online clearance system, SatClear. Note that any written customer correspondence will be put on the Customer file.	Customer
2		RA checks applicant's legal status in accordance with advice given in Section B.	RA
	Pass	If the legal status passes validation then RA will continue processing the application. The transaction proceeds to step 3.	RA
	Fail	If the legal status fails validation then RA will return the application to the customer.	RA
3		RA acknowledges an amendment request made on RA363 and verifies that the customer is an established customer. SatClear will check that the customer has a network licence.	RA
4		RA will distinguish whether the request is technical or administrative.	RA
	Admin-istrative	If administrative (i.e. change of contact details etc.) the appropriate records are updated and the customer is informed when this has been completed.	RA
	Technical	If technical or technical and administrative in nature then the transaction proceeds to step 5.	RA
5		The request is checked to verify that all the necessary details are complete, accurate and legible.	RA
6		For paper applications, if any details are missing, RA will attempt to contact the customer by telephone or e-mail, giving the customer five working days to respond with the necessary information. The transaction is now "Parked" until the matter is resolved or the five working days elapse.	RA
	Pass	RA only processes the request if the customer responds in time with the necessary information. The transaction proceeds to step 8.	Customer
	Fail	If the customer fails to respond in time then RA return the request to the customer and take no further action.	Customer
7		SatClear assesses whether the full clearance and co-ordination are needed. If they are, the transaction proceeds to step 8; otherwise, to step 9.
8		Co-ordination and site clearance are undertaken.
	Pass	The transaction proceeds to step 9.
	Fail	RA contact the customer to ask whether they wish to try an alternative. If so, the transaction goes back to step 5. If not, the application is returned to the customer.
9		RA creates the revised licence schedule and sends it to the customer.	RA
10		RA's licence database includes the licensee's details, licence renewal date and licence fee. In the fee payment entry, "paid" must be entered so that the licence rolls around for renewal next year. The registered customer file is placed in the Fixed Satellite store.	RA

Click on table to download

Step/Check		Description	Responsibility	Activities covered by Quality of Service targets (see Section C)
1		The customer should submit a cancellation request in writing to RA.	Customer
2		RA checks the applicant's legal status in accordance with advice given in the overarching Licensing Policy Manual.	RA
	Pass	If the legal status passes validation then the transaction proceeds to step 3.	RA
	Fail	If the legal status fails validation then RA will return the cancellation request to the sender.	RA
3		RA shall verify that the applicant is an existing customer.	RA
	Pass	RA will continue to process the application if this check proves favourable. The transaction proceeds to step 4.	RA
	Fail	If the applicant is not an existing customer, the cancellation request will be returned.	RA
4		RA checks the cancellation request to verify that all the necessary details are meaningful, complete, accurate and legible.	RA
	Pass	If the cancellations details are complete and understandable the transaction proceeds to step 5.	RA
	Fail	If any details are missing, RA will attempt to contact the applicant by telephone or e-mail, giving the customer time to respond with the details. In so doing RA will "Park" the request until contact has been made with the customer or five working days if no contact can be made. The cancellation request may remain "Parked" until any outstanding issues are resolved. If the customer fails to respond then RA, at its discretion, may decide to terminate the request and return the cancellation request to the sender and take no further action.	RA
5		RA identifies which stations the customer requires cancelling (i.e. confirming whether the customer wishes to: cancel all links; cancel one or several links).	RA
	All stations	RA will now cancel all the customer links and close the customer file. RA issue a cancellation letter to customer confirming their action. A copy of which is placed in the registered customer file that is then closed.	RA
	One or several stations	RA will now finalise the transaction by cancelling the requested link(s), update the registered customer files in parallel with preparing the link schedule. A copy of this letter and the revised link schedule will also be put on the registered customer file. The Renewal database will also be updated.	RA

Click on table to download

Step/Check		Description	Responsibility	Activities covered by Quality of Service targets (see Section C.)
1		The diagram associated with this process description assumes that the licence revocation is a result of non-payment of the licence fee and the section above the dotted line has been included for clarity. A licence can also be revoked for other reasons e.g. the conditions of that licence are not complied with. In such cases the Licensee will be sent a proposed notice of revocation and allowed a period of 28 days in which to lodge an appeal. If the appeal is unsuccessful then a notice of revocation will be sent at the end of the 28 days period.	Overview
2		Prior to the licence revocation process the customer can choose between the following possibilities:	Customer
	Send payment	Customer acknowledges intent to renew licence and sends payment to RA. The process now proceeds to step 4.	Customer
	Send response	Customer acknowledges their intent to renew licence subject to making some alterations to the licence schedule. Revocation is temporarily suspended for five days only. The customer is required to settle payment within this time period, in which case the revocation process proceeds to step 4, otherwise the transaction proceeds to step 3.	Customer
	No response/ payment	Failing any acknowledgement and/or payment the revocation process proceeds to step 3.	Customer
3		A proposed notice of revocation (see Section O) is sent to the customer one day after the licence renewal date.	RA
	Sends payment	Customer acknowledges their intent to renew licence and sends payment to RA. The process now proceeds to step 4.	Customer
	Sends response	Customer acknowledges their intent to renew licence subject to making some alterations to the licence schedule. The revocation process is now deferred to allow for the changes to be made following the amendment process. Revocation will be reinstated should this process fail. Otherwise the customer is required to settle payment within the "Park" five working day period, in which case the revocation process proceeds to step 4, else the transaction proceeds to step 5.	Customer
	No response/ payment	Failing any acknowledgement(s) and/or payment the revocation process proceeds to step 5.	Customer
4		Is the payment processed successfully?	RA
	Successful	The customer's files are updated. The licence and link schedule is sent to the customer.	RA
	Un-successful	If the payment fails to clear then RA will inform the customer. RA will "Park" the request for a maximum of five working days. If the customer fails to make a valid payment in that time then the transaction will proceed to step 5.	RA
5		Revocation of licence notice (see Section P) is issued 28 days after the renewal date.	RA
6		The Radio Investigation Service (RIS) is informed of the revocation.	RA

Therefore the Agency accepts no responsibility or liability for the accuracy or completeness of the information contained in this document.

Please contact the appropriate business unit directly if you have any queries or concerns. Contact details can be found on the following page.

Revisions to this document will be done periodically or when there is a substantive need to update the document.

For information regarding a Telecommunications Act Licences contact:

Communications and Information Directorate (CII)
151 Buckingham Palace Road
London SW1 9SS
Telephone: 020 7215 5000

FTSLU Helpdesk:

Fixed Terrestrial and Satellite Links Unit (FTSLU)
Radiocommunications Agency
Wyndham House
189 Marsh Wall
London E14 9SX

Telephone: 020 7211 0300
Fax: 020 7211 0113

RA FTSLU website: www.radio.gov.uk/topics/fixdlnk/index.htm

RA library:

The Information and Library Service
Radiocommunications Agency
Wyndham House
189 Marsh Wall
London E14 9SX

Telephone: 020 7211 0502 or 0505
Fax: 020 7211 0507

E-mail: library@ra.gsi.gov.uk

Independent Television Commission (ITC)
33 Foley Street
London W1W 7TL

Telephone: 020 7255 3000
Fax: 020 7306 7800

Radio Authority
Holbrook House
14 Great Queen Street
Holborn
London WC2B 5DG