REGULATING COMMUNICATIONS IN THE AGE OF CONVERGENCE
Richard Hooper
Chair of the Radio Authority
14 February 2001
presented at a lunch at the Institute to Economic Affairs
It is an honour for a non-economist to be invited into these
numerate portals.
In the fifteen minutes available I propose to address one
question concerning the regulation of communications – a live subject with the
consultation having just closed two days ago following the publication of the
Communications White Paper in December. This one question yields some
interesting dilemmas of special interest to economists and your counsel
concerning them will be appreciated in the Question and Answer session that
follows.
- Why regulate radio (or any other) broadcasting in the 21st
Century ?
I find it a weakness of much current debate that the
fundamental question Why regulate in the first place? is often glossed over,
indeed forgotten. Now, my professional interest is in the regulation of
commercial radio. That is why the Radio Authority exists, and has done so since
it replaced the radio functions of the old Independent Broadcasting Authority a
decade ago.
I have no doubt that the principles which underpin my answer to
the question Why regulate? will be the same for all media, although for reasons
that I hope will become clear, the answers may be different for each. But the
same questions yielding different answers should come as no surprise to a
roomful of economists.
It is interesting to note that, as we approach Ofcom, the
unified and converged regulator envisaged in the Government’s White Paper, the
reasons for regulating telecommunications are very different to broadcasting.
The telecoms regulator is there to simulate market forces in the presence of
incumbent telcos starting out with 100% of the market.
Why regulate broadcast media?
In our submission to Government in advance of the White Paper,
published last July, my colleagues and I (that is to say the Members and Staff
of the Radio Authority) were at great pains to explain the continuing need for
some regulation of radio, albeit within a programme of reducing
regulation.
Terrestrially delivered radio should be regulated for three
reasons. (This thinking maps across to television as well, but I will focus on
radio).
- Radio broadcasting uses a scarce resource – the spectrum
- The spectrum belongs to the public – it is a public resource
- Thirdly, broadcast radio is intrusive - it intrudes at the touch of one
button into the home or car
Spectrum is scarce
In the press, the conventional wisdom resounds: "the digital
technology revolution ends spectrum scarcity". Well as far as radio is concerned
it doesn’t, or at least it hasn’t yet, and will not do so in the foreseeable
future.
Today we do not have enough spectrum to move all our analogue
licensees to digital radio frequencies. Many parts of the UK have no early
prospect of receiving their valued local radio services by digital transmission
at all.
And there remains tremendous interest in the little that is
left of the analogue spectrum. We have just awarded a regional analogue licence
in the West Midlands for which twelve companies competed. It was awarded to Saga
Radio which plans a radio station for the over 50s, who make up over 40% of the
region’s population.
There is, of course, no spectrum scarcity with the internet.
That is why in our submission to Government ahead of the White Paper last summer
we said we would not wish to license internet radio stations - there are some
9,000 currently webcasting from all over the world, getting a 1% radio audience
share in the UK and around 4% in the USA.
If you have spectrum scarcity, someone somewhere has to decide
who should broadcast, either via cash bids (national commercial radio) or beauty
parades (local and regional commercial radio). The beauty parade system for
awarding local licences is guided by four main statutory criteria. The Authority
awards licences to those applicants whose proposals best meet the criteria. The
decision is often a difficult one. If we receive a good standard of
applications, then one criterion such as broadening choice might be the
clinching factor – hence the award to Saga Radio.
Spectrum is a public resource
Secondly, the spectrum is a public resource. Thus in many
countries spectrum brings with it some public obligations – essentially, to
broadcast in the public interest. Note that this includes, but is not limited
by, the group of services called 'public service broadcasting'. Public service
broadcasting (PSB) has been a key part of the UK broadcasting scene since the
establishment of the British Broadcasting Corporation in 1926, and the
White Paper makes it clear that PSB must continue. Everybody appears to have
their own definition of PSB, usually one which suits their own corporate aims!
We define the public interest pragmatically as:
- Diversity of choice for listeners in all demographic sectors across the UK
in both speech and music, including the provision of reliable and impartial
news and information
- local stations to reflect genuine localness and regionality
- fair and effective competition between stations for the benefit of
listeners
- appropriate pluralism of ownership
- quality in radio output
- reasonable access to both listen and to broadcast
- radio content to meet prevailing standards for the protection of human
dignity and the prevention of harm
- the disciplined use of the radio spectrum
- the maintenance of a healthy radio industry
We feel that if you pay for your spectrum in radio, then the
public interest is to a large extent served by the resultant Treasury income
generated (£10.4m last year from the three national commercial stations, Classic
FM, Virgin and TalkSport). If you do not pay for spectrum, then the regulator
requires that you have care for the public interest alongside (and overlapping
with) the commercial interest of building shareholder value. For example we are
required by the Broadcasting Act 1990, as already mentioned, to encourage choice
and quality in radio through a system of controlling formats of radio stations
(speech, classic hits, dance, adult contemporary, rock, jazz etc).
We are absolutely clear that, when you have only a limited
number of outlets - back to spectrum scarcity again - Hotelling's effect
applies, and left to themselves operators will seek the centre ground. The
centre ground of commercial radio focusses on overlapping popular music genres
for the 15 to 35 year olds whom advertisers so ardently desire to reach. Thus,
as the White Paper acknowledges, you need to regulate for plurality when the
circumstances of limited spectrum exist. Choice and quality would not
necessarily happen if market forces tempered by competition law alone ruled.
This is where media regulation differs, again, from telecoms
regulation – in telecoms, pursuit of competition delivers by itself the public
interest. The proposed convergent regulator OFCOM will have to be careful about
this important distinction.
You may very well argue that radio does not constitute a proper
market in that the listener does not pay for his or her stations. If the market
wasn’t mediated through a third party – the advertiser – then it might behave
like a more normal market under circumstances of proper competition. There are
signs that this could be happening with pay television. Unfortunately there is
not much evidence yet of a market for pay radio.
It is interesting to note in Australia (which I have just
visited) and the USA, two countries where spectrum is less scarce because of
geographical distance from other nation states, the debate rumbles on as to
whether competition by itself, in a country with many more outlets, much more
spectrum, will yield diversity and choice for the radio listener (or television
viewer). I am not aware of any really definitive research on this fascinating
and important economists’ question. Our current view, based on the rather scant
evidence we do have, is that competition even with lots of stations in a market
does not yield the totality of the public interest and therefore some kind of
external sectoral regulation is required.
There is a related argument that if radio ownership is further
consolidated as has recently been allowed in the USA then owners with five or
six stations in a market will not compete against themselves and thus greater
station diversity will happen. Again the research on this that we have seen is
not altogether convincing. Indeed in the USA, the FCC under Clinton was pushing,
against vehement opposition from the industry, for new low power licences
because of the FCC’s concern about the decline of localness following ownership
consolidation. Perhaps we could tease these dilemmas out more during
questions.
Before I move to the third reason for regulation, I would like
to mention a further dilemma on which you may also have views. What should the
regulator do when there is no spectrum scarcity as in less populated parts of
the UK, further away from the continental mainland, eg west Wales. We recently
awarded a licence for which there were two applicants even though there was
sufficient spectrum to give licences to both. The argument goes as follows.
On the one hand, if there is no spectrum scarcity which is the
fundamental reason for regulating in the first place, and if there are good men
and women and true with sufficient funds who wish to run a radio station, then
the regulator should be cautious about making market decisions and saying the
spectrum should remain silent because the market in question cannot take another
outlet. If the resultant station or stations go bankrupt, that is not the
regulator’s responsibility.
The opposing view, which currently has the upper hand amongst
my well informed and committed Authority of three women and five men (all good
and true!) goes like this. The spectrum in west Wales may not be scarce but it
is still public. Therefore, rather than licensing two inadequately funded and
poor quality stations, it is better to make a market judgement and say only one
station can be justified. The industry would no doubt add – you the Regulator
should always have care for the health of the radio industry and not license too
many competitors for a relatively fixed pot of advertising gold and audience
ears. I have to admit as Chair, I get nervous at about this time in the argument
when the regulator is being encouraged to protect licensees from
competition.
Radio broadcasting is intrusive
Finally, irrespective of whether the spectrum is scarce, radio
broadcasts are intrusive. Therefore there should be some content regulation that
is in line with commonly accepted standards. A very obvious aspect of the public
interest argument. The White Paper uses the phrase "community standards" which
leaves us uncomfortable. You could imagine all sorts of 'communities'; even,
say, of child abusers. We prefer the term "society standards". It is, if you go
along with Max Weber, "Gesellschaft" rather than "Gemeinschaft". All this used
to be called more prosaically taste and decency!
Conclusion
So I have set out the three reasons for regulation of
broadcasting, and identified two economists’ dilemmas – in a market with many
spectrum outlets, mediated by the advertiser, would competition by itself yield
the public interest? Should the regulator make market decisions and ration
licences where there is no spectrum scarcity?
Let me finish with a picture of the London commercial radio
market at the beginning of the 21st Century.
I do sometimes wonder if those whose listening may be limited
to one or two stations (and that means an awful lot of people) fully comprehend
the vast range of services which commercial radio now provides in the larger
towns and cities. Here in London, for instance, you can listen to Greek or
Turkish-language radio, to services primarily directed towards the
Afro-Caribbean community and towards Asian communities, services for sports
enthusiasts, for those whose music tastes run to jazz or to classical music as
well as to different genres of pop. There is a Christian station, Premier, and
another, Liberty, which is aimed primarily at a female audience; a rolling news
service and a news-talk station. There are stations whose remit is to serve
communities within the metropolis – Lewisham, Thamesmead, Kingston, Havering,
for instance. And these are just some of the analogue radio stations, not to
mention the 27 new digital radio stations now broadcasting across London.
This diversity of choice produced by a regulated system,
combined with sensible levels of pluralism of ownership, is I hope a more
tangible answer to the theoretical question: Why regulate?