- Advice for Consumers
- How to complain
- Ofcom licensing
- Find a document
- Research and Market Data
- Consultations
- Competition and Consumer Bulletin
- Media and Analysts
- Contacting Ofcom
- About Ofcom
Home > Telecoms > Industry Groups > Metering & Billing > Documentation
Documentation
Some of these documents were originally published by Oftel, one of the organisations replaced by Ofcom at the end of 2003. It represents Ofcom's current policy.
The following documentation is downloadable:
- General Condition 11 as amended 15 July 2008
- General Conditions of Entitlement (22nd July 2003)
- The Ofcom Metering and Billing Direction (15th July 2008) (Note the Direction itself is Annex 3 from http://www.ofcom.org.uk/consult/condocs/metering_billing/mbstatement/)
- The Oftel Metering and Billing Direction (22nd July 2003) (Note the Direction itself is at Annex A of this document)
- Metering and Billing Systems Approval Scheme Guide Issue 3 (28th June 2005)
Guidance published by the Approval Body Forum (ABF) (the MABG Series of Documents):
| Reference | Title | Direction Clause Ref. | Description |
|---|---|---|---|
| MABG1 Iss.1 June 2003 |
Metering Test Sample Sizes and Selection | Clauses 3, 8 & 10 | Withdraw since the publication of MABG9 but still available for reference from the Approval Body of choice. |
| MABG2 Iss.1 June 2003 |
Test Sample Sizes Tool | Clauses 3, 8 & 10 | Withdraw since the publication of MABG9 but still available for reference from the Approval Body of choice. |
| MABG3 Iss.2 September 2004 |
Small / Trivial Bills | Clauses 4 & 5 | Describes circumstances and conditions whereby charges could be carried over to the next Bill when they are too small for it to be cost effective to issue a Bill. |
| MABG4 Iss.3 June 2005 |
Billing Complaint Guide | Clause 4 | Interprets the requirements for managing Billing Complaints. |
| MABG5 Iss.2 January 2004 |
Guide to Tolerance Apportionment by TMBS Function | Clause 3, Table 1 | Gives guidance and methodology for the apportionment of tolerances between Communications Providers in multi-party TMBSs. |
| MABG6 Iss.2 September 2004 |
SUS Development and Maintenance Guide | Clause 11 | Explains Service Usage Specifications (SUS) and necessary content. |
| MABG7 Iss.1 January 2004 |
Pre-pay and Billing Corrections | Clauses 3 & 5 | Provides guidance on circumstances whereby corrected errors in Prepay debits may be excluded when determining compliance with Clause 3, Table 1. |
| MABG8 Iss.1 January 2004 |
Table 1 Note b, £500 Value - Interpretation and Guidance | Clause 3, Table 1, Note b.C | Considers the treatment of large value fixed standing or rental charge items. |
| MABG9 Iss.1 June 2005 |
Measurement Strategy Guide | Clause 10 | Provides guidance to Communications Providers for developing a measurement strategy and documenting it for agreement with the Approval Body of choice. |
* Denotes Draft MABGs currently out for consultation
OTR003:2001 Scheme Documents:
This is technically equivalent to the Direction Scheme and remains in use by some operators pending the issue of new certificates:
- Standard OTR003: 2001
- Metering Systems and Billing Systems Approval Scheme Guide (Issue 1, 9th January 2002)
Back to top