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• Original notification setting the general conditions of entitlement 22 July 2003 [pdf]
  22 July 2003
• General conditions of entitlement (guidelines)
• Notification of modification to the definition of "Relevant Data Protection Legislation" in (1) the general conditions of entitlement and (2) the designation of universal service providers
  11 | 12 | 2003
• Customer Codes of Practice for handling complaints and resolving disputes
• Consolidated Version Of General Conditions as at 29 April 2009 (including annotations) [pdf]
  29 April 2009
• Archive Consolidated Version Of General Conditions

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