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Report a complaint or an issue

Ofcom may be able to help you complain about, or report, issues relating to phone and postal services, and TV or radio programmes.

Nuisance calls and messages

Fed up receiving nuisance calls and messages? Find out what action you can take to protect yourself.

Ofcom broadband and mobile checker app

Check mobile coverage and find out about broadband speeds and availability in your area.

Broadcast and On Demand Bulletins

Read the latest decisions about the broadcast complaints we've received.

Business radio

If you use a radio system for your business, you need a licence from Ofcom.

BBC regulation: Operating Framework

From April 2017 Ofcom has new responsibilities to regulate the BBC.


Resources for industry

Documents and guidance for people working in the communications industry

Ofcom's research

Keep informed on new technology developments and the impact that they might have on the sectors we regulate


Latest news

Measures to ensure new Openreach delivers

13 July 2017

Ofcom has today announced how Openreach will be held to account, as it becomes legally separate from BT, to ensure it delivers for phone and broadband users.

Ofcom sets rules for mobile spectrum auction

11 July 2017

Ofcom has announced how valuable airwaves will be released to meet the growing demand for mobile broadband, including new measures to safeguard competition.

Ofcom accredits HandsetExpert

05 July 2017

Ofcom has today accredited HandsetExpert for its price comparison service.

Latest customer complaints figures

28 June 2017

Ofcom has published its regular report on the volume of consumer complaints it has received against the major providers of telecoms and pay-TV services.