Serial no.
Weighting factor
Wave
Q.1 Which of these methods does your household use to connect to the internet at home? - Fixed Broadband through a phone line or cable service - perhaps using a Wi-Fi router to go online, via any device
Q.1 Which of these methods does your household use to connect to the internet at home? - Mobile Broadband from a mobile network - connecting via a USB stick or dongle or Mobile Wi-Fi router etc.
Q.1 Which of these methods does your household use to connect to the internet at home? - Access to the internet using a mobile phone or smartphone - using your phone's 3G or 4G or 5G mobile network
Q.1 Which of these methods does your household use to connect to the internet at home? - Accessing the internet on a device such as a laptop or tablet using your mobile phone's internet connection - known as tethering
Q.1 Which of these methods does your household use to connect to the internet at home? - Other
Q.1 Which of these methods does your household use to connect to the internet at home? - Don't know
Q.2 Which, if any, of the following services and devices do you have in your household? - Landline to make and receive calls
Q.2 Which, if any, of the following services and devices do you have in your household? - Landline - pay line rental only, do not use this to make or receive calls
Q.2 Which, if any, of the following services and devices do you have in your household? - Mobile phone(s)/Smartphone(s)
Q.2 Which, if any, of the following services and devices do you have in your household? - A TV service with additional channels you pay to receive (e.g. Sky, BT TV, Virgin Media, EE TV, Tal Talk TV, etc.
Q.2 Which, if any, of the following services and devices do you have in your household? - Any on-demand and streaming TV and video services that you pay to receive (e.g. Netflix, NOW TV, or Amazone Prime Video, etc.
Q.2 Which, if any, of the following services and devices do you have in your household? - Fixed broadband through a phone line or fibre optic cable - perhaps using a Wi-Fi router
Q.2 Which, if any, of the following services and devices do you have in your household? - Mobile Broadband broadband from a mobile operator's network (e.g. 3G/4G/LTE)- connecting via a USB
Q.2 Which, if any, of the following services and devices do you have in your household? - NET: Landline
Q.2 Which, if any, of the following services and devices do you have in your household? - None of these services
Q.2 Which, if any, of the following services and devices do you have in your household? - Don't know
Q.3 Thinking about the internet connection in your household. Are you responsible, either solely or jointly, for deciding which broadband service to pay for and providers to use?
Q.6 Which provider do you use for your Landline phone or pay line rental to (in order to receive your fixed broadband service)?
Q.7 Which provider do you use for your Mobile Phone service?
Q.8 Which provider do you use for your Fixed Broadband service?
Q.9 Which provider do you use for your TV service?
Q.10 Which, if any, of the following services do you receive from the same provider?
Q.11 Do you or anyone in your household have any conditions that impact or limit their use of communication services?
Q.12 What is your current total household income from all sources before tax, or any other deductions are made? (Pounds)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - NET: Eligible for a Social Tarriff
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Income Support
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Income-based Jobseeker's Allowance
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Pensions Credit (Guaranteed Credit)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Pensions Credit (no Guaranteed Credit)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Income-based Employment and Support Allowance (ESA)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Universal Credit (and household has other earnings)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Universal Credit (and household has no other earnings)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Personal Independence Payment (PIP)
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Carer's allowance
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - Other
Q.13 Could you please tell us whether you or anyone in your household currently receives any of the following benefits? - None of these
Q.14 Have you heard of cheaper home broadband services for people who receive government benefits before today?
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - 4th Utility Social Tariff
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Air Broadband Air Support
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - BT Home Essentials
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Community Fibre Essential
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - County Connect social tariff
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - EE Basics
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - G. Network Essential Fibre Broadband
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Grayshott Gigabit Connect
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Hyperoptic Fair Fibre
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Lightning Fibre Social Tariff
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Lothian Broadband Social Tariff
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - NOW Broadband Basics
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Sky Broadband Basics
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - SMARTY Social Tariff (Mobile only)
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - KCom Full Fibre Flex
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Virgin Media Essentials broadband
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Vodafone Essentials Broadband
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - VOXI For Now (Mobile only)
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Wildanet Helping Hand Social Tariff
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - WightFibre Essential Broadband
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Not heard of any of these services
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - Don't know
Q.15 Which of the following cheaper home broadband and mobile services for people who receive government benefits have you heard of? - No answer
Q.16a Where did you first hear about these cheaper home broadband services for people who receive government benefits?
Q.16b Is your household currently using any of these services? - 4th Utility Social Tariff
Q.16b Is your household currently using any of these services? - Air Broadband Air Support
Q.16b Is your household currently using any of these services? - BT Home Essentials
Q.16b Is your household currently using any of these services? - Community Fibre Essential
Q.16b Is your household currently using any of these services? - County Connect social tariff
Q.16b Is your household currently using any of these services? - EE Basics
Q.16b Is your household currently using any of these services? - G. Network Essential Fibre Broadband
Q.16b Is your household currently using any of these services? - Grayshott Gigabit Connect
Q.16b Is your household currently using any of these services? - Hyperoptic Fair Fibre
Q.16b Is your household currently using any of these services? - Lightning Fibre Social Tariff
Q.16b Is your household currently using any of these services? - Lothian Broadband Social Tariff
Q.16b Is your household currently using any of these services? - NOW Broadband Basics
Q.16b Is your household currently using any of these services? - Sky Broadband Basics
Q.16b Is your household currently using any of these services? - SMARTY Social Tariff (Mobile only)
Q.16b Is your household currently using any of these services? - KCom Full Fibre Flex
Q.16b Is your household currently using any of these services? - Virgin Media Essentials broadband
Q.16b Is your household currently using any of these services? - Vodafone Essentials Broadband
Q.16b Is your household currently using any of these services? - VOXI For Now (Mobile only)
Q.16b Is your household currently using any of these services? - Wildanet Helping Hand Social Tariff
Q.16b Is your household currently using any of these services? - WightFibre Essential Broadband
Q.16b Is your household currently using any of these services? - Don't know
Q.16b Is your household currently using any of these services? - I don't use any of these services
Q.16b Is your household currently using any of these services? - No answer
Gender
Age
Age in years
Social Grade
GO Region
Including yourself how many people in total live in your household?
To which of the following ethnic groups do you consider you belong?
Do you have a longstanding physical or mental condition or disability? - NET: Yes
Do you have a longstanding physical or mental condition or disability? - Yes - mental condition
Do you have a longstanding physical or mental condition or disability? - Yes - physical condition
Do you have a longstanding physical or mental condition or disability? - Yes - disability
Do you have a longstanding physical or mental condition or disability? - Yes - other
Do you have a longstanding physical or mental condition or disability? - No
Do you have a longstanding physical or mental condition or disability? - Refused
What is the highest educational level that you have achieved to date?