COM1 - Which, if any, of the following do you currently personally use?: Internet access at home
0 = no Internet access at home
1 = Internet access at home

COM1 - Which, if any, of the following do you currently personally use?: Internet access at work (through workplace network connection)
0 = no Internet access at work (through workplace network connection)
1 = Internet access at work (through workplace network connection)

COM1 - Which, if any, of the following do you currently personally use?: Internet access via a mobile phone/tablet using a mobile network (e.g. 3G/4G access)
0 = no Internet access via a mobile phone/tablet using a mobile network (e.g. 3G/4G access)
1 = Internet access via a mobile phone/tablet using a mobile network (e.g. 3G/4G access)

COM1 - Which, if any, of the following do you currently personally use?: Internet access in public place (e.g. internet café, library) using a WiFi (wireless) network
0 = no Internet access in public place (e.g. internet café, library) using a WiFi (wireless) network
1 = Internet access in public place (e.g. internet café, library) using a WiFi (wireless) network

COM1 - Which, if any, of the following do you currently personally use?: Other type of internet access I personally use
0 = no Other type of internet access I personally use
1 = Other type of internet access I personally use

COM1 - Which, if any, of the following do you currently personally use?: None of these/Don't access the internet
0 = no None of these/Don't access the internet
1 = None of these/Don't access the internet

COM2 - Thinking about telecommunication services such as landline and internet connection in your household.
1 = Yes - solely
2 = Yes - jointly
3 = No
4 = Don't know

COM3 - Which, if any, of the following services and devices do you have in your household?: Landline to make and receive calls
0 = no Landline to make and receive calls
1 = Landline to make and receive calls

COM3 - Which, if any, of the following services and devices do you have in your household?: Landline - pay line rental only, do not use this to make or receive calls
0 = no Landline - pay line rental only, do not use this to make or receive calls
1 = Landline - pay line rental only, do not use this to make or receive calls

COM3 - Which, if any, of the following services and devices do you have in your household?: Mobile phone(s)/Smartphone(s)
0 = no Mobile phone(s)/Smartphone(s)
1 = Mobile phone(s)/Smartphone(s)

COM3 - Which, if any, of the following services and devices do you have in your household?: A TV service with additional channels you pay to receive
0 = no A TV service with additional channels you pay to receive
1 = A TV service with additional channels you pay to receive

COM3 - Which, if any, of the following services and devices do you have in your household?: Any on-demand and streaming TV and video services that you pay to receive
0 = no Any on-demand and streaming TV and video services that you pay to receive
1 = Any on-demand and streaming TV and video services that you pay to receive

COM3 - Which, if any, of the following services and devices do you have in your household?: Fixed broadband
0 = no Fixed broadband
1 = Fixed broadband

COM3 - Which, if any, of the following services and devices do you have in your household?: Mobile broadband
0 = no Mobile broadband
1 = Mobile broadband

COM4 - Do you personally use either of the following as your main mobile phone? Please think about your personal mobile phone and not a work phone.
1 = Smartphone
2 = Standard mobile phone
3 = I don't use a mobile phone for personal use
4 = Don't know

COM5 - Still thinking about your personal mobile phone you use most often, which of the following best describes the mobile package you currently have?
1 = A Pay as you go/Pre-pay package
2 = A monthly contract/post-pay which includes the phone
3 = A monthly contract/post-pay which doesn't include the phone (SIM only)
4 = Other
5 = Don't know

COM6 - Which, if any, the following services do you receive from the same provider?
1 = Landline and Fixed broadband
2 = Landline and Pay TV
3 = Fixed broadband and Pay TV
4 = Landline, fixed broadband and Pay TV
5 = None of these
6 = Don't know

COM10 - Thinking about the last month, have you or anyone in your household cancelled any media/communications services because you could no longer afford them?
1 = Yes
2 = No
3 = Don't know
4 = Refused

COM11 - Which of these services did you, or someone in your household, cancel in the last month because you could no longer afford them?: Mobile phone service
0 = no Mobile phone service
1 = Mobile phone service

COM11 - Which of these services did you, or someone in your household, cancel in the last month because you could no longer afford them?: Fixed landline telephone (to make calls on)
0 = no Fixed landline telephone (to make calls on)
1 = Fixed landline telephone (to make calls on)

COM11 - Which of these services did you, or someone in your household, cancel in the last month because you could no longer afford them?: Don't know
0 = no Don't know
1 = Don't know

COM11 - Which of these services did you, or someone in your household, cancel in the last month because you could no longer afford them?: Refused
0 = no Refused
1 = Refused

COM13 - Which of these services did you, or someone in your household, change in the last month in order to make them more affordable?: Mobile phone service - changes to minutes allowance
0 = no Mobile phone service - changes to minutes allowance
1 = Mobile phone service - changes to minutes allowance

COM13 - Which of these services did you, or someone in your household, change in the last month in order to make them more affordable?: Mobile phone service - changes to data allowance
0 = no Mobile phone service - changes to data allowance
1 = Mobile phone service - changes to data allowance

COM16B_1 - As a result of missing a payment for a mobile phone service did your provider disconnect you from this service against your will?
1 = Yes
2 = No

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Used savings to pay the bill
0 = no Used savings to pay the bill
1 = Used savings to pay the bill

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Used a credit card to pay the bill
0 = no Used a credit card to pay the bill
1 = Used a credit card to pay the bill

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Took an agreed payment break/deferral
0 = no Took an agreed payment break/deferral
1 = Took an agreed payment break/deferral

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Used an overdraft to pay the bill
0 = no Used an overdraft to pay the bill
1 = Used an overdraft to pay the bill

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Took out a loan/borrowed money to pay the bill
0 = no Took out a loan/borrowed money to pay the bill
1 = Took out a loan/borrowed money to pay the bill

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Entered into a repayment plan agreement
0 = no Entered into a repayment plan agreement
1 = Entered into a repayment plan agreement

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Company unable to accept payment in a usual way - cash
0 = no Company unable to accept payment in a usual way - cash
1 = Company unable to accept payment in a usual way - cash

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Cancelled Direct debit
0 = no Cancelled Direct debit
1 = Cancelled Direct debit

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Changed from monthly to annual
0 = no Changed from monthly to annual
1 = Changed from monthly to annual

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Combine into one package
0 = no Combine into one package
1 = Combine into one package

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Reduced payment
0 = no Reduced payment
1 = Reduced payment

COM19_1 - Types of payment changes made to this communication service: Mobile phone: Other
0 = no Other
1 = Other

COM20 - To what extent, if at all, have the social distancing measures taken as a result of the coronavirus pandemic impacted your household's ability to afford
1 = It has had a major positive impact
2 = It has had a minor positive impact
3 = It has had no impact
4 = It has had a minor negative impact
5 = It has had a major negative impact
6 = Don't know
7 = Refused

COM23 - How confident or not are you that you and your household will be able to pay for your communication services without making any (further) changes in the
1 = Very confident
2 = Fairly confident
3 = Not very confident
4 = Not at all confident
5 = Don't know
6 = Refused

COM26 - What is your current total household income from all sources before tax, or any other deductions are made?
1 = Up to £10,399 per year
2 = £10,400 to £15,599 per year
3 = £15,600 to £25,999 per year
4 = £26,000 to £36,399 per year
5 = £36,400 to £51,999 per year
6 = £52,000 to £77,999 per year
7 = £78,000 and above per year
8 = Don't know
9 = Refused

COM27 - Thinking of your total household monthly income and outgoings, at the moment how does your household financial situation compare with a
1 = Much better off
2 = Slightly better off
3 = About the same
4 = Slightly worse off
5 = Much worse off
6 = It has increased a lot
7 = It has increased a little
8 = It has stayed the same
9 = It has decreased a little
10 = It has decreased a lot
11 = Don't know
12 = Refused

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Income Support
0 = no Income Support
1 = Income Support

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Income-based Jobseeker's Allowance
0 = no Income-based Jobseeker's Allowance
1 = Income-based Jobseeker's Allowance

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Pensions Credit (Guaranteed Credit)
0 = no Pensions Credit (Guaranteed Credit)
1 = Pensions Credit (Guaranteed Credit)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Pensions Credit (no Guaranteed Credit)
0 = no Pensions Credit (no Guaranteed Credit)
1 = Pensions Credit (no Guaranteed Credit)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Employment and Support Allowance (ESA)
0 = no Employment and Support Allowance (ESA)
1 = Employment and Support Allowance (ESA)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Universal Credit (and household has other earnings)
0 = no Universal Credit (and household has other earnings)
1 = Universal Credit (and household has other earnings)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Universal Credit (and household has no other earnings)
0 = no Universal Credit (and household has no other earnings)
1 = Universal Credit (and household has no other earnings)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Personal Independence Payment (PIP)
0 = no Personal Independence Payment (PIP)
1 = Personal Independence Payment (PIP)

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: Carer's allowance
0 = no Carer's allowance
1 = Carer's allowance

COM28 - Could you please tell us whether you or anyone in your household currently receives any of the following benefits?: None of these
0 = no None of these
1 = None of these

COM29 - Which, if any, of the following do you personally EVER do online?: Banking/Paying Bills
0 = no Banking/Paying Bills
1 = Banking/Paying Bills

COM29 - Which, if any, of the following do you personally EVER do online?: Using local council/Government sites
0 = no Using local council/Government sites
1 = Using local council/Government sites

COM29 - Which, if any, of the following do you personally EVER do online?: Send/receive e-mails
0 = no Send/receive e-mails
1 = Send/receive e-mails

COM29 - Which, if any, of the following do you personally EVER do online?: Communicating via instant messaging
0 = no Communicating via instant messaging
1 = Communicating via instant messaging

NEWQ1_1 - You said that you recently had difficulty paying for your Mobile phone service - changes to minutes allowance.
1 = Just the last month
2 = Last 2 months
3 = Last 3 months
4 = Last 4 months
5 = Last 5 months
6 = Last 6 months
7 = More than the last 6 months
8 = Prefer not to say
9 = Don't know

NEWQ3 - You said that you recently had difficulty paying for your landline or TV services. Which of the following most applies?
1 = This month is the first time I've had difficulty paying for landline or TV services
2 = I've had difficulty paying for landline or TV services for longer than a month
3 = Prefer not to say
4 = Don't know

AFFORDABILITY IN LAST MONTH: CANCELLED A SERVICE
0 = no CANCELLED A SERVICE
1 = CANCELLED A SERVICE

AFFORDABILITY IN LAST MONTH: MADE CHANGES TO A SERVICE
0 = no MADE CHANGES TO A SERVICE
1 = MADE CHANGES TO A SERVICE

AFFORDABILITY IN LAST MONTH: REDUCED SPEND ELSEWHERE
0 = no REDUCED SPEND ELSEWHERE
1 = REDUCED SPEND ELSEWHERE

AFFORDABILITY IN LAST MONTH: MISSED PAYMENT
0 = no MISSED PAYMENT
1 = MISSED PAYMENT

AFFORDABILITY IN LAST MONTH: MADE CHANGES TO PAYMENT METHOD
0 = no MADE CHANGES TO PAYMENT METHOD
1 = MADE CHANGES TO PAYMENT METHOD

AFFORDABILITY IN LAST MONTH: ANY AFFORDABILITY ISSUES IN PAST MONTH
0 = no ANY AFFORDABILITY ISSUES IN PAST MONTH
1 = ANY AFFORDABILITY ISSUES IN PAST MONTH

AFFORDABILITY IN LAST MONTH: NO AFFORDABILITY ISSUES
0 = no NO AFFORDABILITY ISSUES
1 = NO AFFORDABILITY ISSUES

AFFORDABILITY IN LAST MONTH: MULTIPLE AFFORDABILITY ISSUES
0 = no MULTIPLE AFFORDABILITY ISSUES
1 = MULTIPLE AFFORDABILITY ISSUES

AFFORDABILITY IN LAST THREE MONTHS: AFFORDABILITY ISSUE IN LAST 3 MONTHS
0 = no AFFORDABILITY ISSUE IN LAST 3 MONTHS
1 = AFFORDABILITY ISSUE IN LAST 3 MONTHS

AFFORDABILITY IN LAST THREE MONTHS: ANY AFFORDABILITY ISSUES IN LAST MONTH OR 3 MONTHS
0 = no ANY AFFORDABILITY ISSUES IN LAST MONTH OR 3 MONTHS
1 = ANY AFFORDABILITY ISSUES IN LAST MONTH OR 3 MONTHS

AFFORDABILITY IN LAST THREE MONTHS: NO AFFORDABILITY ISSUES IN LAST 3 MONTHS
0 = no NO AFFORDABILITY ISSUES IN LAST 3 MONTHS
1 = NO AFFORDABILITY ISSUES IN LAST 3 MONTHS

Affordability issues - Mobile: A - Any affordability issue with Mobile in the last month
0 = no A - Any affordability issue with Mobile in the last month
1 = A - Any affordability issue with Mobile in the last month

Affordability issues - Mobile: B - Multiple affordability issues with Mobile in the last month
0 = no B - Multiple affordability issues with Mobile in the last month
1 = B - Multiple affordability issues with Mobile in the last month

Affordability issues - Mobile: K - Cancelled or missed a payment for Mobile in the last month
0 = no K - Cancelled or missed a payment for Mobile in the last month
1 = K - Cancelled or missed a payment for Mobile in the last month

Affordability issues - Mobile: L - Made changes to payment method or tariff with Mobile in the last month
0 = no L - Made changes to payment method or tariff with Mobile in the last month
1 = L - Made changes to payment method or tariff with Mobile in the last month

Affordability issues - Mobile: U - Multiple affordability issues
0 = no U - Multiple affordability issues
1 = U - Multiple affordability issues

Affordability issues - Mobile: Cancelled a service - Mobile phone
0 = no Cancelled a service - Mobile phone
1 = Cancelled a service - Mobile phone

Affordability issues - Mobile: Made changes to make more affordable - Mobile phone - minutes
0 = no Made changes to make more affordable - Mobile phone - minutes
1 = Made changes to make more affordable - Mobile phone - minutes

Affordability issues - Mobile: Made changes to make more affordable - Mobile phone - data
0 = no Made changes to make more affordable - Mobile phone - data
1 = Made changes to make more affordable - Mobile phone - data

Affordability issues - Mobile: Missed a payment - Mobile phone
0 = no Missed a payment - Mobile phone
1 = Missed a payment - Mobile phone

Affordability issues - Mobile: Made changes to a payment method - Mobile phone
0 = no Made changes to a payment method - Mobile phone
1 = Made changes to a payment method - Mobile phone

Affordability issues - Landline: C - Any affordability issues with Landline in the last month
0 = no C - Any affordability issues with Landline in the last month
1 = C - Any affordability issues with Landline in the last month

Affordability issues - Landline: D - Multiple affordability issues with Landline in the last month
0 = no D - Multiple affordability issues with Landline in the last month
1 = D - Multiple affordability issues with Landline in the last month

Affordability issues - Landline: M - Cancelled or missed a payment for Landline in the last month
0 = no M - Cancelled or missed a payment for Landline in the last month
1 = M - Cancelled or missed a payment for Landline in the last month

Affordability issues - Landline: N - Made changes to payment method or tariff with Landline in the last month
0 = no N - Made changes to payment method or tariff with Landline in the last month
1 = N - Made changes to payment method or tariff with Landline in the last month

Affordability issues - Landline: Cancelled a service - Fixed landline telephone
0 = no Cancelled a service - Fixed landline telephone
1 = Cancelled a service - Fixed landline telephone

Affordability issues - Landline: Made changes to make more affordable - Fixed landline telephone
0 = no Made changes to make more affordable - Fixed landline telephone
1 = Made changes to make more affordable - Fixed landline telephone

Affordability issues - Landline: Missed a payment - Fixed landline telephone
0 = no Missed a payment - Fixed landline telephone
1 = Missed a payment - Fixed landline telephone

Affordability issues - Landline: Made changes to a payment method - Fixed landline telephone
0 = no Made changes to a payment method - Fixed landline telephone
1 = Made changes to a payment method - Fixed landline telephone

Affordability issues - Fixed Broadband: E - Any affordability issues with fixed broadband in the last month
0 = no E - Any affordability issues with fixed broadband in the last month
1 = E - Any affordability issues with fixed broadband in the last month

Affordability issues - Fixed Broadband: F - Multiple affordability issues with fixed broadband in the last month
0 = no F - Multiple affordability issues with fixed broadband in the last month
1 = F - Multiple affordability issues with fixed broadband in the last month

Affordability issues - Fixed Broadband: O - Cancelled or missed a payment for Fixed Broadband in the last month
0 = no O - Cancelled or missed a payment for Fixed Broadband in the last month
1 = O - Cancelled or missed a payment for Fixed Broadband in the last month

Affordability issues - Fixed Broadband: P - Made changes to payment method or tariff with Fixed Broadband in the last month
0 = no P - Made changes to payment method or tariff with Fixed Broadband in the last month
1 = P - Made changes to payment method or tariff with Fixed Broadband in the last month

Affordability issues - Fixed Broadband: Cancelled a service - Fixed broadband
0 = no Cancelled a service - Fixed broadband
1 = Cancelled a service - Fixed broadband

Affordability issues - Fixed Broadband: Made changes to make more affordable - Fixed broadband
0 = no Made changes to make more affordable - Fixed broadband
1 = Made changes to make more affordable - Fixed broadband

Affordability issues - Fixed Broadband: Missed a payment - Fixed broadband
0 = no Missed a payment - Fixed broadband
1 = Missed a payment - Fixed broadband

Affordability issues - Fixed Broadband: Made changes to a payment method - Fixed broadband
0 = no Made changes to a payment method - Fixed broadband
1 = Made changes to a payment method - Fixed broadband

Affordability issues - Pay TV: G - Any affordability issues with Pay TV in the last month
0 = no G - Any affordability issues with Pay TV in the last month
1 = G - Any affordability issues with Pay TV in the last month

Affordability issues - Pay TV: H - Multiple affordability issues with Pay TV in the last month
0 = no H - Multiple affordability issues with Pay TV in the last month
1 = H - Multiple affordability issues with Pay TV in the last month

Affordability issues - Pay TV: Q - Cancelled or missed a payment for Pay TV in the last month
0 = no Q - Cancelled or missed a payment for Pay TV in the last month
1 = Q - Cancelled or missed a payment for Pay TV in the last month

Affordability issues - Pay TV: R - Made changes to payment method or tariff with Pay TV in the last month
0 = no R - Made changes to payment method or tariff with Pay TV in the last month
1 = R - Made changes to payment method or tariff with Pay TV in the last month

Affordability issues - Pay TV: Cancelled a service - Pay TV
0 = no Cancelled a service - Pay TV
1 = Cancelled a service - Pay TV

Affordability issues - Pay TV: Made changes to make more affordable - Pay TV
0 = no Made changes to make more affordable - Pay TV
1 = Made changes to make more affordable - Pay TV

Affordability issues - Pay TV: Missed a payment - Pay TV
0 = no Missed a payment - Pay TV
1 = Missed a payment - Pay TV

Affordability issues - Pay TV: Made changes to a payment method - Pay TV
0 = no Made changes to a payment method - Pay TV
1 = Made changes to a payment method - Pay TV

Affordability issues - On Demand: I - Any affordability issues with On demand services in the last month
0 = no I - Any affordability issues with On demand services in the last month
1 = I - Any affordability issues with On demand services in the last month

Affordability issues - On Demand: J - Multiple affordability issues with On demand services in the last month
0 = no J - Multiple affordability issues with On demand services in the last month
1 = J - Multiple affordability issues with On demand services in the last month

Affordability issues - On Demand: S - Cancelled or missed a payment for On Demand services in the last month
0 = no S - Cancelled or missed a payment for On Demand services in the last month
1 = S - Cancelled or missed a payment for On Demand services in the last month

Affordability issues - On Demand: T - Made changes to payment method or tariff with On Demand services in the last month
0 = no T - Made changes to payment method or tariff with On Demand services in the last month
1 = T - Made changes to payment method or tariff with On Demand services in the last month

Affordability issues - On Demand: Cancelled a service - On-demand
0 = no Cancelled a service - On-demand
1 = Cancelled a service - On-demand

Affordability issues - On Demand: Made changes to make more affordable - On-demand
0 = no Made changes to make more affordable - On-demand
1 = Made changes to make more affordable - On-demand

Affordability issues - On Demand: Missed a payment - On-demand
0 = no Missed a payment - On-demand
1 = Missed a payment - On-demand

Affordability issues - On Demand: Made changes to a payment method - On-demand
0 = no Made changes to a payment method - On-demand
1 = Made changes to a payment method - On-demand

GENDER: MALE
0 = no MALE
1 = MALE

GENDER: FEMALE
0 = no FEMALE
1 = FEMALE

AGE: 18-24
0 = no 18-24
1 = 18-24

AGE: 25-34
0 = no 25-34
1 = 25-34

AGE: 35-44
0 = no 35-44
1 = 35-44

AGE: 45-54
0 = no 45-54
1 = 45-54

AGE: 55-64
0 = no 55-64
1 = 55-64

AGE: 65-74
0 = no 65-74
1 = 65-74

AGE: 75+
0 = no 75+
1 = 75+

SOCIO-ECONOMIC GROUP: A
0 = no A
1 = A

SOCIO-ECONOMIC GROUP: B
0 = no B
1 = B

SOCIO-ECONOMIC GROUP: C1
0 = no C1
1 = C1

SOCIO-ECONOMIC GROUP: C2
0 = no C2
1 = C2

SOCIO-ECONOMIC GROUP: D
0 = no D
1 = D

SOCIO-ECONOMIC GROUP: E
0 = no E
1 = E

REGION: EAST MIDLANDS
0 = no EAST MIDLANDS
1 = EAST MIDLANDS

REGION: EASTERN
0 = no EASTERN
1 = EASTERN

REGION: LONDON
0 = no LONDON
1 = LONDON

REGION: NORTH EAST
0 = no NORTH EAST
1 = NORTH EAST

REGION: NORTH WEST
0 = no NORTH WEST
1 = NORTH WEST

REGION: SOUTH EAST
0 = no SOUTH EAST
1 = SOUTH EAST

REGION: SOUTH WEST
0 = no SOUTH WEST
1 = SOUTH WEST

REGION: WEST MIDLANDS
0 = no WEST MIDLANDS
1 = WEST MIDLANDS

REGION: YORKS AND HUMBR
0 = no YORKS AND HUMBR
1 = YORKS AND HUMBR

REGION: ENGLAND [NET]
0 = no ENGLAND [NET]
1 = ENGLAND [NET]

REGION: SCOTLAND
0 = no SCOTLAND
1 = SCOTLAND

REGION: WALES
0 = no WALES
1 = WALES

REGION: NORTHERN IRELAND
0 = no NORTHERN IRELAND
1 = NORTHERN IRELAND

CHILDREN IN HOUSEHOLD: YES
0 = no YES
1 = YES

CHILDREN IN HOUSEHOLD: NO
0 = no NO
1 = NO

WORK STATUS: FULL-TIME
0 = no FULL-TIME
1 = FULL-TIME

WORK STATUS: PART-TIME
0 = no PART-TIME
1 = PART-TIME

WORK STATUS: SELF EMPLOYED
0 = no SELF EMPLOYED
1 = SELF EMPLOYED

WORK STATUS: NOT WORKING, NOT LOOKING FOR WORK
0 = no NOT WORKING, NOT LOOKING FOR WORK
1 = NOT WORKING, NOT LOOKING FOR WORK

WORK STATUS: NOT WORKING, LOOKING FOR WORK
0 = no NOT WORKING, LOOKING FOR WORK
1 = NOT WORKING, LOOKING FOR WORK

WORK STATUS: ANY WORKING
0 = no ANY WORKING
1 = ANY WORKING

WORK STATUS: ANY NOT WORKING
0 = no ANY NOT WORKING
1 = ANY NOT WORKING

ADULTS IN HOUSEHOLD: 1
0 = no 1
1 = 1

ADULTS IN HOUSEHOLD: 2
0 = no 2
1 = 2

ADULTS IN HOUSEHOLD: 3+
0 = no 3+
1 = 3+

NUMBER IN HOUSEHOLD: 3
0 = no 3
1 = 3

NUMBER IN HOUSEHOLD: 4+
0 = no 4+
1 = 4+

DECISION-MAKERS: SOLE DM
0 = no SOLE DM
1 = SOLE DM

DECISION-MAKERS: JOINT DM
0 = no JOINT DM
1 = JOINT DM

DECISION-MAKERS: SOLE OR JOINT DM
0 = no SOLE OR JOINT DM
1 = SOLE OR JOINT DM

DECISION-MAKERS: NOT DM
0 = no NOT DM
1 = NOT DM

SERVICES/DEVICES: LANDLINE (CALLS)
0 = no LANDLINE (CALLS)
1 = LANDLINE (CALLS)

SERVICES/DEVICES: LANDLINE (LINE RENTAL)
0 = no LANDLINE (LINE RENTAL)
1 = LANDLINE (LINE RENTAL)

SERVICES/DEVICES: MOBILE
0 = no MOBILE
1 = MOBILE

SERVICES/DEVICES: TV SERVICE
0 = no TV SERVICE
1 = TV SERVICE

SERVICES/DEVICES: OD TV
0 = no OD TV
1 = OD TV

SERVICES/DEVICES: FIXED BB
0 = no FIXED BB
1 = FIXED BB

SERVICES/DEVICES: MOBILE BB
0 = no MOBILE BB
1 = MOBILE BB

BUNDLES: LANDLINE + FIXED BB
0 = no LANDLINE + FIXED BB
1 = LANDLINE + FIXED BB

BUNDLES: LANDLINE + PAY TV
0 = no LANDLINE + PAY TV
1 = LANDLINE + PAY TV

BUNDLES: FIXED BB + PAY TV
0 = no FIXED BB + PAY TV
1 = FIXED BB + PAY TV

BUNDLES: LANDLINE + FIXED BB + PAY TV
0 = no LANDLINE + FIXED BB + PAY TV
1 = LANDLINE + FIXED BB + PAY TV

BUNDLES: DUAL PLAY
0 = no DUAL PLAY
1 = DUAL PLAY

BUNDLES: TRIPLE PLAY
0 = no TRIPLE PLAY
1 = TRIPLE PLAY

FINANCIAL VULNERABILITY: MOST FINANCIALLY VULNERABLE
0 = no MOST FINANCIALLY VULNERABLE
1 = MOST FINANCIALLY VULNERABLE

FINANCIAL VULNERABILITY: POTENTIALLY FINANCIALLY VULNERABLE
0 = no POTENTIALLY FINANCIALLY VULNERABLE
1 = POTENTIALLY FINANCIALLY VULNERABLE

FINANCIAL VULNERABILITY: LEAST FINANCIALLY VULNERABLE
0 = no LEAST FINANCIALLY VULNERABLE
1 = LEAST FINANCIALLY VULNERABLE

PERCEIVED IMPACT OF COVID ON AFFORDABILITY: MAJOR POSITIVE IMPACT
0 = no MAJOR POSITIVE IMPACT
1 = MAJOR POSITIVE IMPACT

PERCEIVED IMPACT OF COVID ON AFFORDABILITY: MINOR POSITIVE IMPACT
0 = no MINOR POSITIVE IMPACT
1 = MINOR POSITIVE IMPACT

PERCEIVED IMPACT OF COVID ON AFFORDABILITY: NO IMPACT
0 = no NO IMPACT
1 = NO IMPACT

PERCEIVED IMPACT OF COVID ON AFFORDABILITY: MINOR NEGATIVE IMPACT
0 = no MINOR NEGATIVE IMPACT
1 = MINOR NEGATIVE IMPACT

PERCEIVED IMPACT OF COVID ON AFFORDABILITY: MAJOR NEGATIVE IMPACT
0 = no MAJOR NEGATIVE IMPACT
1 = MAJOR NEGATIVE IMPACT

CONFIDENCE PAYING FOR COMMS IN NEXT THREE MONTHS: CONFIDENT
0 = no CONFIDENT
1 = CONFIDENT

CONFIDENCE PAYING FOR COMMS IN NEXT THREE MONTHS: NOT CONFIDENT
0 = no NOT CONFIDENT
1 = NOT CONFIDENT

LIMITATIONS: VULNERABILITY
0 = no VULNERABILITY
1 = VULNERABILITY

LIMITATIONS: NO VULNERABILITY
0 = no NO VULNERABILITY
1 = NO VULNERABILITY

INCOME: UP TO £10,399 PER YEAR
0 = no UP TO £10,399 PER YEAR
1 = UP TO £10,399 PER YEAR

INCOME: £10,400 TO £15,599 PER YEAR
0 = no £10,400 TO £15,599 PER YEAR
1 = £10,400 TO £15,599 PER YEAR

INCOME: £15,600 TO £25,999 PER YEAR
0 = no £15,600 TO £25,999 PER YEAR
1 = £15,600 TO £25,999 PER YEAR

INCOME: £26,000 TO £36,399 PER YEAR
0 = no £26,000 TO £36,399 PER YEAR
1 = £26,000 TO £36,399 PER YEAR

INCOME: £36,400 TO £51,999 PER YEAR
0 = no £36,400 TO £51,999 PER YEAR
1 = £36,400 TO £51,999 PER YEAR

INCOME: £52,000 AND ABOVE PER YEAR
0 = no £52,000 AND ABOVE PER YEAR
1 = £52,000 AND ABOVE PER YEAR

CHANGES TO HH FINANCIAL SITUATION: IMPROVED
0 = no IMPROVED
1 = IMPROVED

CHANGES TO HH FINANCIAL SITUATION: STAYED THE SAME
0 = no STAYED THE SAME
1 = STAYED THE SAME

CHANGES TO HH FINANCIAL SITUATION: WORSENED
0 = no WORSENED
1 = WORSENED

BENEFITS: RECEIVES AT LEAST ONE FORM OF BENEFIT
0 = no RECEIVES AT LEAST ONE FORM OF BENEFIT
1 = RECEIVES AT LEAST ONE FORM OF BENEFIT

BENEFITS: NONE
0 = no NONE
1 = NONE

SOCIAL GRADE: AB
0 = no AB
1 = AB

SOCIAL GRADE: DE
0 = no DE
1 = DE

FILTER1: DM OR OWN MOBILE
0 = no DM OR OWN MOBILE
1 = DM OR OWN MOBILE

PAYMENT CHANGE: USED SAVINGS
0 = no USED SAVINGS
1 = USED SAVINGS

PAYMENT CHANGE: USED CREDIT CARD
0 = no USED CREDIT CARD
1 = USED CREDIT CARD

PAYMENT CHANGE: USED PAY BREAK
0 = no USED PAY BREAK
1 = USED PAY BREAK

PAYMENT CHANGE: USED OVER DRAFT
0 = no USED OVER DRAFT
1 = USED OVER DRAFT

PAYMENT CHANGE: USED LOAN
0 = no USED LOAN
1 = USED LOAN

PAYMENT CHANGE: USED REPAY
0 = no USED REPAY
1 = USED REPAY

PAYMENT CHANGE: USED COMPANY CHANGED
0 = no USED COMPANY CHANGED
1 = USED COMPANY CHANGED

PAYMENT CHANGE: USED CANCELLED DD
0 = no USED CANCELLED DD
1 = USED CANCELLED DD

PAYMENT CHANGE: USED MONTHLY TO ANNUAL
0 = no USED MONTHLY TO ANNUAL
1 = USED MONTHLY TO ANNUAL

PAYMENT CHANGE: USED OTHER
0 = no USED OTHER
1 = USED OTHER

PAYMENT CHANGE: USED DK
0 = no USED DK
1 = USED DK

PAYMENT CHANGE: USED REFUSED
0 = no USED REFUSED
1 = USED REFUSED

MEANS TESTED BENEFIT RECEIPT: UC WITHOUT ADDITIONAL EARNINGS
0 = no WITHOUT UC EARNINGS
1 = WITHOUT UC EARNINGS

MEANS TESTED BENEFIT RECEIPT: UC WITH/WITHOUT ADDITIONAL EARNINGS
0 = no WITH OR WITHOUT UC EARNINGS
1 = WITH OR WITHOUT UC EARNINGS

DM ETHNICITY: WHITE
0 = no WHITE
1 = WHITE

DM ETHNICITY: MIXED
0 = no MIXED
1 = MIXED

DM ETHNICITY: ASIAN
0 = no ASIAN
1 = ASIAN

DM ETHNICITY: BLACK
0 = no BLACK
1 = BLACK

DM ETHNICITY: OTHER
0 = no OTHER
1 = OTHER

SMARTPHONE OWNERSHIP: OWN A SMARTPHONE
0 = no OWN A SMARTPHONE
1 = OWN A SMARTPHONE

MOBILE INTERNET ONLY: MOBILE INTERNET ONLY
0 = no MOBILE INTERNET ONLY
1 = MOBILE INTERNET ONLY

GENDER
1 = Male
2 = Female

AGE
1 = 18-24
2 = 25-34
3 = 35-44
4 = 45-54
5 = 55-64
6 = 65-74
7 = 75+

GOVERNMENT OFFICE REGION
1 = East Midlands
2 = Eastern
3 = London
4 = North East
5 = NorWh West
6 = South East
7 = South West
8 = West Midlands
9 = Yorks and Humbr
10 = Scotland
11 = Wales
12 = Northern Ireland

SOCIAL GRADE
1 = A
2 = B
3 = C1
4 = C2
5 = D
6 = E

WORKING STATUS
1 = Have paid job - Full time (30+ hours per week)
2 = Have paid job - Part time (8-29 hours per week)
3 = Have paid job - Part time (Under 8 hours per week)
4 = Not working - Housewife
5 = Self-employed (full time)
6 = Self-employed (part time)
7 = Full time student
8 = Still at school
9 = Unemployed and seeking work
10 = Retired
11 = Not in paid work because of long term illness or disability
12 = Not in paid work for other reason
13 = Refused

NUMBER OF CHILDREN IN HOUSEHOLD
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5
6 = 6
7 = 7
8 = 8
9 = 9+
10 = Refused
11 = None

NUMBER IN HOUSEHOLD
1 = 1
2 = 2
3 = 3
4 = 4
5 = 5+
6 = Refused

AREA
1 = RURAL
2 = SUBURBAN
3 = URBAN
4 = METROPOLITAN

ETHNIC ORIGIN
1 = WHITE BRITISH
2 = WHITE IRISH
3 = WHITE GYPSY /TRAVELLER
4 = WHITE OTHER
5 = MIXED WHITE/BLACK CARIBBEAN
6 = MIXED WHITE/BLACK AFRICAN
7 = MIXED WHITE AND ASIAN
8 = MIXED OTHER
9 = ASIAN INDIAN
10 = ASIAN PAKISTANI
11 = ASIAN BANGLADESHI
12 = ASIAN CHINESE
13 = ASIAN OTHER
14 = BLACK AFRICAN
15 = BLACK CARIBBEAN
16 = BLACK OTHER
17 = ARAB
18 = OTHER
19 = DON'T KNOW
20 = REFUSED

MOSAIC M6 GROUP
1 = A Country Living
2 = B Prestige Positions
3 = C City Prosperity
4 = D Domestic Success
5 = E Suburban Stability
6 = F Senior Security
7 = G Rural Reality
8 = H Aspiring Homemakers
9 = I Urban Cohesion
10 = J Rental Hubs
11 = K Modest Traditions
12 = L Transient Renters
13 = M Family Basics
14 = N Vintage Value
15 = O Municipal Tenants
16 = U Unclassified

MOBLAND - Whether interviewing on a mobile or not
1 = On mobile
2 = Not on mobile